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Discover Card Jobs in Ohio (NOW HIRING)

Monitor compliance with card network rules (Visa, Mastercard, Amex, Discover), including dispute and fraud monitoring programs * Manage and respond to card brand violations, including: * Visa VIRP

Monitor compliance with card network rules (Visa, Mastercard, Amex, Discover), including dispute and fraud monitoring programs * Manage and respond to card brand violations, including: * Visa VIRP

Informatica Consultant with GCP

OH · On-site +1

$51.50 - $67.50/hr

Lead technical solution discovery with larger enterprise level merchants. * Create innovative ... Card, PayPal Wallet, Venmo, Simility, Hyperwallet, etc. * Identify any product/functionality gaps ...

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Showing results 1-20

Discover Card information

See Ohio salary details

$29.5K

$98.9K

$136.9K

How much do discover card jobs pay per year?

As of Aug 15, 2026, the average yearly pay for discover card in Ohio is $98,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $117,900.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by Discover Card Customer Service Representatives?

Discover Card Customer Service Representatives often face challenges such as managing high call volumes, resolving complex account issues, and navigating diverse customer personalities. Balancing efficiency with empathy is crucial, especially when handling sensitive situations or upset customers. Supportive training, regular team meetings, and mentorship opportunities help new team members develop the skills needed to address these obstacles effectively. Over time, representatives typically find that their confidence and expertise grow, enabling them to tackle a wider variety of customer needs.

What are the key skills and qualifications needed to thrive in the Discover Card position?

To thrive as a Discover Card Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required for this role. Outstanding interpersonal skills, patience, and a customer-focused attitude help differentiate top performers. These capabilities enable representatives to efficiently resolve customer inquiries, deliver excellent service, and contribute to team performance in a fast-paced environment.

What is a Discover Card?

A Discover Card job refers to a position at Discover Financial Services, the company that issues Discover credit cards. Employees work in various roles, including customer service, fraud prevention, data analysis, and software development. These jobs often involve assisting customers, developing financial products, or improving the company's digital services. Discover emphasizes a positive work culture, competitive benefits, and opportunities for career growth.

What are the most commonly searched types of Discover Card jobs in Ohio?

The most popular types of Discover Card jobs in Ohio are:

What are popular job titles related to Discover Card jobs in Ohio?

For Discover Card jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Discover Card jobs?

Cities in Ohio with the most Discover Card job openings:

Infographic showing various Discover Card job openings in Ohio as of August 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% In-person job distribution, with an average salary of $98,886 per year, or $47.5 per hour.

Card Network Operations Specialist

Sutton Bank

Columbus, OH • On-site

Full-time

Re-posted 6 days ago


Job description

Summary:
Responsible for the coordination and implementation of new card programs and setups as they relate to card networks across various stakeholders including external (card networks and Processors) and internal (accounting and implementation).
Qualifications:
Education: Bachelor's degree in business or related field, preferred.
Licenses/Certifications: None.
Experience: Three to five years of related card network experience and knowledge of card network regulations. Demonstrated experience in card network program implementation. Or equivalent combination of education and experience.
Essential Functions:
A: Job Specific:
  • Responsible for all activities involved with requesting a new ICA/BIN including setup and certification.
  • Responsible for all activities involved in the termination of a card program including returning the ICA/BIN.
  • Responsible for all activities involved with an ICA/BIN transfer from another BIN sponsor bank.
  • Serves as the subject matter expert (SME) for the implementation of new ICA/BIN projects and/or other ICA/BIN related activities requiring support.
  • Serves as subject matter expert (SME) for the day-to-day direction of updates to internal teams; Account Managers, Implementation, Compliance and Legal, regarding BIN implementation and maintenance.
  • Ensures the appropriate network and account set-up for new card programs. Enforces processes, implementation consistency and compliance with network guidelines with internal departments and Partners.
  • Creates and manages the network tasks in new card program plans/timelines to accomplish implementation project goals.
  • Supports the Sutton Bank Payments team as the card network professional for meeting network reporting and maintenance activities.
  • Coordinates compromised card reporting with Program Managers.
  • Maintains updated and current listing of all Sutton BINs in each network with each Processor.
  • Assists with performing quarterly reporting for all card networks to determine assessment.
  • Assists with reviewing monthly invoices to determine Partner billing.
  • Ensures card Programs are compliant with card network brand and rules standards.
  • Administers network portals, provisions internal staff and Program Managers (Visa Online, MasterCard, MC Connect, Discover Issuer Portal, and Pin Networks).
  • Routes network communications to Program Managers when necessary.
  • Updates Program Managers and Processors on new network rules and alerts.
  • Registers Program Managers per network requirements.
  • Supports the standard network reporting and maintenance requirements of existing card programs.

Knowledge/Skills/Abilities:
  • The ability to communicate effectively and clearly, both in verbal and written communications.
  • The ability to present information to groups of managers, employees, customers, etc.
  • Excellent interpersonal skills.
  • Strong knowledge of the business area that is being supported.
  • Self-directed and motivated.
  • The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines.
  • Excellent problem-solving skills.
  • Ability to calculate figures as it relates to accounting processes.
  • Strong project & process management skills.
  • A high degree of accuracy; detail-oriented.

Sutton Bank is an All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.