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How much do discover card jobs pay per year?

As of Sep 2, 2026, the average yearly pay for discover card in Delaware is $104,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $124,100.00 per year, depending on experience, location, and employer.

What is a Discover Card?

A Discover Card job refers to a position at Discover Financial Services, the company that issues Discover credit cards. Employees work in various roles, including customer service, fraud prevention, data analysis, and software development. These jobs often involve assisting customers, developing financial products, or improving the company's digital services. Discover emphasizes a positive work culture, competitive benefits, and opportunities for career growth.

What are the key skills and qualifications needed to thrive in the Discover Card position?

To thrive as a Discover Card Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required for this role. Outstanding interpersonal skills, patience, and a customer-focused attitude help differentiate top performers. These capabilities enable representatives to efficiently resolve customer inquiries, deliver excellent service, and contribute to team performance in a fast-paced environment.

What are the most common challenges faced by Discover Card Customer Service Representatives?

Discover Card Customer Service Representatives often face challenges such as managing high call volumes, resolving complex account issues, and navigating diverse customer personalities. Balancing efficiency with empathy is crucial, especially when handling sensitive situations or upset customers. Supportive training, regular team meetings, and mentorship opportunities help new team members develop the skills needed to address these obstacles effectively. Over time, representatives typically find that their confidence and expertise grow, enabling them to tackle a wider variety of customer needs.

What are the most commonly searched types of Discover Card jobs in Delaware?

The most popular types of Discover Card jobs in Delaware are:

What are popular job titles related to Discover Card jobs in Delaware?

For Discover Card jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Discover Card jobs in Delaware look for?

The top searched job categories for Discover Card jobs in Delaware are:

What cities in Delaware are hiring for Discover Card jobs?

Cities in Delaware with the most Discover Card job openings:

Discover Card jobs near you
Infographic showing various Discover Card job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $104,104 per year, or $50 per hour.

Product Manager, Card Customer Experience

JPMorgan Chase & Co.

Wilmington, DE • On-site

$100 - $130/hr

Other

Re-posted 10 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

Start your next chapter building customer-first digital experiences at scale. You’ll shape onboarding journeys that make it easier for customers to get set up, feel confident, and realize value quickly.

As a Product Manager, Early Tenure Onboarding in the Core Card Customer Experience Product team, you will lead end-to-end delivery of onboarding capabilities for new credit card customers—from discovery through launch and iteration. You’ll partner closely with engineering, design, research, analytics, and business stakeholders to deliver measurable outcomes and a consistent experience across channels.

Job responsibilities
  • Develop and evolve a product strategy and roadmap that delivers customer value through leading digital capabilities
  • Lead discovery and market research to uncover customer problems, define target segments, and shape solutions
  • Own and maintain a prioritized product backlog aligned to the roadmap and value proposition
  • Partner with engineering, design, research, and marketing to deliver new features and optimize existing experiences
  • Use product metrics, analytics, user research, and competitive insights to prioritize initiatives and measure impact
  • Identify and champion innovative onboarding improvements that increase satisfaction, engagement, and experience consistency
  • Communicate priorities, tradeoffs, and outcomes clearly to align cross-functional teams and stakeholders
  • Manage stakeholder expectations through strong written and verbal communication
  • Proactively identify, assess, and mitigate operational and technology risks through partnership with Compliance, Legal, Risk, and Controls
Required qualifications, capabilities, and skills
  • 5 years of product management experience
  • Advanced knowledge of the product development lifecycle, design practices, and data analytics
  • Demonstrated ability to lead end-to-end product lifecycle work (discovery, ideation, strategy, requirements, and value management)
  • Experience partnering with user experience design and research to shape solutions
  • Proven ability to author business requirements and define user stories to guide delivery
  • Experience bringing cross-functional teams together within an Agile development framework
  • Experience building and managing a product roadmap, prioritizing a backlog, and driving outcomes across impacted teams
Preferred qualifications, capabilities, and skills
  • Experience building or improving onboarding and early-tenure customer journeys in a digital channel
  • Experience using experimentation and iterative delivery to optimize customer experiences
  • Track record of delivering customer experience improvements that are measurable and sustained over time

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

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