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Director Workforce Management Jobs in Riverside, CA

Heritage Grocers Group

Workforce Director

Ontario, CA · On-site

$150K - $170K/yr

The Director, Workforce leads organizational workforce strategy, ensuring the right talent is ... managers on labor standards, compliance, and use of WFM tools. SKILLS AND QUALIFICATIONS:

ASSA ABLOY

Regional Sales Manager

Ontario, CA · On-site

... for workforce management, task management, material management and fire safety & security. At the ... Working closely with the Managing and Commercial Directors to ensure product and commercial ...

ASSA ABLOY

Regional Sales Manager

Anaheim, CA

... for workforce management, task management, material management and fire safety & security. At the ... Working closely with the Managing and Commercial Directors to ensure product and commercial ...

ASSA ABLOY

Regional Sales Manager

Irvine, CA · On-site

... for workforce management, task management, material management and fire safety & security. At the ... Working closely with the Managing and Commercial Directors to ensure product and commercial ...

ASSA ABLOY

Regional Sales Manager

Riverside, CA

... for workforce management, task management, material management and fire safety & security. At the ... Working closely with the Managing and Commercial Directors to ensure product and commercial ...

ASSA ABLOY

Regional Sales Manager

Eastvale, CA · On-site

... for workforce management, task management, material management and fire safety & security. At the ... Working closely with the Managing and Commercial Directors to ensure product and commercial ...

ASSA ABLOY

Regional Sales Manager

Lake Forest, CA

... for workforce management, task management, material management and fire safety & security. At the ... Working closely with the Managing and Commercial Directors to ensure product and commercial ...

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All JobsWorkforce Management JobsDirector Workforce Management JobsDirector Workforce Management Jobs in Riverside, CA

Director Workforce Management information

See Riverside, CA salary details

$34.9K

$122.6K

$204K

How much do director workforce management jobs pay per year?

As of Jul 23, 2026, the average yearly pay for director workforce management in Riverside, CA is $122,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $163,800.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Director Workforce Management?

A Director Workforce Management typically oversees strategic labor forecasting, analyzes staffing data, and ensures optimal scheduling to align with business needs. They collaborate closely with HR, operations, and finance teams to make data-driven decisions, resolve workforce challenges, and ensure compliance with labor regulations. Daily tasks often include leading workforce planning meetings, reporting key metrics to leadership, and implementing initiatives to improve operational efficiency. This role also involves mentoring team members and staying updated on industry best practices to drive continuous improvement.

What does a Director of Workforce Management do?

A Director of Workforce Management oversees workforce planning, forecasting, and scheduling to optimize labor resources. They analyze data, implement workforce strategies, and ensure operational efficiency while aligning staffing with business needs. Additionally, they collaborate with leadership to improve productivity, manage labor costs, and enhance employee engagement. Their role is crucial in industries like call centers, retail, and healthcare, where workforce efficiency directly impacts service delivery and profitability.

What are the key skills and qualifications needed to thrive in the Director Workforce Management position, and why are they important?

To thrive as a Director Workforce Management, you need expertise in workforce planning, data analysis, labor forecasting, and leadership, typically supported by a bachelor’s or master’s degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos, ADP, or Workday), advanced Excel skills, and sometimes relevant certifications (like SHRM-SCP) are highly valued. Outstanding communication, strategic thinking, and problem-solving abilities set top candidates apart in this position. These skills and qualifications are crucial for optimizing workforce efficiency, meeting organizational goals, and leading cross-functional teams effectively.

What job categories do people searching Director Workforce Management jobs in Riverside, CA look for? The top searched job categories for Director Workforce Management jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Workforce Management jobs? Cities near Riverside, CA with the most Director Workforce Management job openings:
Director Workforce Management jobs near you

Workforce Director

Heritage Grocers Group

Ontario, CA • On-site

$150K - $170K/yr

Full-time

Posted 25 days ago

Job description

At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, establishing friendships and making a difference in our communities.
POSITION SUMMARY:
The Director, Workforce leads organizational workforce strategy, ensuring the right talent is available at the right time to meet business objectives. This includes stewardship over workforce planning, analytics, talent pipeline development, labor market analysis, and cross-functional coordination to optimize staffing and forecast future needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
Strategic Workforce Planning
  • Develop multi year staffing plans for store operations and micro fulfillment, with KPIs for productivity, service levels, and labor-to-sales targets; brief Senior Leadership regularly.
  • Analyze labor market trends and forecast staffing needs to ensure workforce agility and operational efficiency.
  • Build and continuously refine labor demand models by store and department using POS trends, seasonality, promos, weather/events, omni fulfillment volume, and task based engineered standards;

Scheduling & Compliance
  • Implement scheduling governance that meets or exceeds State and local "Fair Workweek" rules where applicable
  • Ensure statewide compliance for meal/rest periods (30 minute meal by end of 5th hour; paid 10 minute rest per 4 hours/major fraction; premiums when not provided), where applicable;

Workforce Analytics & Technology
  • Oversee dashboards for forecast accuracy, schedule adherence, predictability pay costs, meal/rest premium incidence, turnover, and labor ROI; leverage WFM tools and AI assisted forecasting to reduce overtime and understaffing.
  • Direct development of workforce metrics, predictive models, and analytics to support decision-making and optimize labor utilization.
  • Oversee data collection, reporting, and dashboards to identify trends and support HR strategy.

Cross-Functional Leadership
  • Collaborate with senior executives to align workforce strategy with long-term business priorities.
  • Develop policies, budgets, and workforce governance processes to support the function.
  • Partner with human resources to ensure compliance with minimum wage guidelines; analyze and construct internal wage bands that both comply state and federal guidelines while meeting internal labor standards and objectives around costs.

Optimization & Operational Excellence
  • Improve resource allocation, reduce labor-related costs, and enhance workforce productivity through analytics and planning.
  • Lead a central team (planning, scheduling ops, reporting) and influence field leadership; drive continuous improvement training for store managers on labor standards, compliance, and use of WFM tools.

SKILLS AND QUALIFICATIONS:
  • Bachelor's or master's degree in HR, Business Administration, Data Analytics, Industrial-Organizational Psychology, or related field.
  • Expertise in workforce planning, analytics, forecasting, or talent optimization.
  • 10+ years in retail labor planning/workforce management (grocery preferred) with 5+ years leading multi site or enterprise programs.
  • Demonstrated success implementing labor forecasting and Fair Workweek scheduling in large retail.
  • Advanced analytics experience (labor standards, regression/time series forecasting, BI).

PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
  • While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
  • Successful performance requires vision abilities that include close vision and the ability to adjust focus.
  • The work environment is typical of an office.

IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer:
Pay Scale $150K-170K
The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

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