Director Workforce Management Jobs in Riverside, CA

A great experience starts with you!Join our team to help create and develop the future of live entertainment and sports in Orange County!Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be BoldJob Title:Director, OCVIBE Strategic Workforce Planning & DeploymentPay Details:The annual base salary range for this position in California is $180,000 to $225,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Director, OCVIBE Strategic Workforce Planning & Deployment will lead the implementation and operationalization of OCVIBE’s Strategic Workforce Planning by translating labor strategy into scalable planning models, tools, governance, and operating routines.This role will bring a newly developed workforce planning model to life, driving broad-based change management, adoption, and accountability. The role will partner closely with Operations, Human Resources, Finance, Talent Acquisition, and Legal/Compliance to align workforce plans with business demand, labor availability, service expectations, productivity goals, accurate timekeeping requirements, and cost targets.As the district scales, this leader will also help shape the future-state approach to centralized scheduling and workforce deployment, ensuring that strategic workforce plans, operational needs, and data-driven insights inform scheduling practices. The role will be expected to identify, vet, and leverage appropriate compliant workforce analytics, AI-enabled tools, and scenario modeling to improve forecasting, planning, scheduling, and labor decision-making over time, in accordance with regulations.ResponsibilitiesLead the implementation and operationalization of the Strategic Workforce Planning initiative across OCVIBE functions and venuesTranslate the OCVIBE strategic workforce planning model, tools, and methodology into practical operating routines, decision forums, and planning processesBuild and drive change management efforts to ensure understanding, adoption, and accountability among functional leaders, operators, HR partners, and other stakeholdersPartner with OCVIBE and enterprise stakeholders including Operations, HR, Finance, Talent Acquisition, and project leadership to align workforce plans with business demand, budget, service levels, productivity goals, and labor availabilityImplement, leverage, and evolve scalable workforce models, including demand forecasts, staffing requirements, coverage strategies, shift structures, and phased ramp plansSupport workforce planning needs tied to the OCVIBE development, including phased openings, labor ramp strategies, and evolving operating requirementsIdentify workforce risks, gaps, and dependencies, and develop recommendations to support readiness across functionsEstablish governance, reporting, and metrics to monitor workforce readiness, labor utilization, overtime, staffing gaps, and plan adherenceIdentify and use workforce data, analytics, AI-enabled tools, and scenario modeling to improve planning accuracy, scheduling recommendations, and labor decision-makingHelp inform the design of a future centralized scheduling function, including processes, tools, roles, governance, and service expectationsPartner with Talent Acquisition and HR leadership to ensure hiring plans, pipelines, and timing are aligned with workforce demandEvaluate and optimize workforce management and scheduling tools for the districtEstablish workforce planning governance structures, including planning calendars, decision forums, accountability mechanisms, and workforce planning standards across OCVIBEIdentify opportunities to optimize labor utilization, reduce overtime reliance, improve schedule effectiveness, and increase workforce flexibility while maintaining service and team member experience standardsDevelop workforce contingency plans and labor risk mitigation strategiesLead, coach, and develop workforce planning and deployment resources as the function maturesQualificationsBachelor’s degree in Business, Human Resources, Operations, Finance, Analytics, or a related field; advanced degree preferred10+ years of experience in strategic workforce planning, workforce management, labor planning, scheduling, operations planning, or related fieldsExperience leading workforce planning within complex multi-venue, labor-intensive organizations supporting hourly, part-time, seasonal, and full-time employee populationsExperience developing workforce planning capabilities from inception, including governance, operating models, workforce analytics, and organizational adoptionExperience supporting large-scale, complex projects, phased openings, start-ups, districts, venues, hospitality, sports and entertainment, retail, or other labor-intensive operating environments preferredExperience implementing or operationalizing workforce planning models, tools, governance, or enterprise planning processesExperience with ABI, Workday Scheduling, or comparable workforce management, scheduling, or labor planning systems preferredExperience applying AI-enabled tools, automation, predictive analytics, or advanced modeling to workforce planning or scheduling preferredExperience leading teams, building new capabilities, and working cross-functionally with Operations, HR, Finance, and Talent AcquisitionDemonstrated experience leading change management across multiple functions, stakeholder groups, and senior leadersStrong understanding of labor modeling, demand forecasting, staffing plans, scheduling practices, productivity metrics, and labor cost managementStrong analytical capability, including comfort with workforce data, scenario planning, dashboards, and decision-support toolsDemonstrated ability to drive continuous improvement in workforce planning, scheduling efficiency, leader capability, and team member experienceProven ability to influence without direct authority and drive adoption of new processes across a matrixed environmentCore CompetenciesStrategic workforce planningWorkforce modeling and labor forecastingChange management and stakeholder adoptionScheduling and workforce deploymentData-driven decision-makingAI-enabled workforce analyticsOperational and financial acumenCross-functional leadership and influenceProcess design and governanceExecution, accountability, and continuous improvementAble to operate in a fast-paced, evolving project environmentKnowledge, Skills, and ExperienceEducation - Bachelor's DegreeExperience Required – 10+ YearsThis position is on-site.Company:OC Sports & Entertainment, LLCOur Commitment:We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.Thanks for your interest in becoming part of OCVIBE! #J-18808-Ljbffr