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Director Workers Compensation Claims Manager Jobs

Ccfs

Risk Claims Manager

Salt Lake City, UT · Remote

$85K - $95K/yr

JOB SUMMARY The Risk Claims Manager directly manages the company's auto liability and workers' compensation claims. This is an individual-contributor role with no direct reports - the Risk Claims ...

Ccfs

Risk Claims Manager

Houston, TX · Remote

$85K - $95K/yr

JOB SUMMARY The Risk Claims Manager directly manages the company's auto liability and workers' compensation claims. This is an individual-contributor role with no direct reports - the Risk Claims ...

Brookfield

$66K - $85K/yr

The position reports to a manager based in Rockwood, PA and initially will be focused on ... Identifyingand directing the assignment and coordination ofexpertiseresources toassistin case ...

TEEMA Group

Workers Compensation Claims Examiner

Chino, CA · Remote

$93K - $104K/yr

Manage a caseload of 150-180 workers' compensation claims , including complex indemnity cases * Conduct timely and thorough investigations to determine claim compensability * Administer benefits in ...

Brookfield

TEMP-Workers' Compensation Claims Adjuster

OR · On-site +1

$65K - $85K/yr

The position reports to a manager based in Rockwood, PA and initially will be focused on ... Identifyingand directing the assignment and coordination ofexpertiseresources toassistin case ...

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Director Workers Compensation Claims Manager information

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$83.5K

$126.9K

$178K

How much do director workers compensation claims manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director workers compensation claims manager in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Workers Compensation Claims Manager vs Workers Compensation Claims Supervisor?

AspectDirector Workers Compensation Claims ManagerWorkers Compensation Claims Supervisor
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffSupervises claims adjusters, handles day-to-day claims processing
CredentialsTypically requires a bachelor’s degree, extensive claims experience, and industry certificationsRequires claims experience, often with a relevant certification, but less strategic focus
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, direct interaction with claims staff
Industry UsageCommon in large organizations and insurance companiesFound in various insurance and corporate claims departments

The main difference is that the Director Workers Compensation Claims Manager focuses on strategic oversight and department leadership, while the Workers Compensation Claims Supervisor manages daily claims operations and staff. Both roles require industry experience, but the director position involves higher-level decision-making and planning.

What are some common challenges faced by a director workers compensation claims manager, and how can they be addressed?

A Director Workers Compensation Claims Manager often faces challenges such as managing high caseloads, ensuring regulatory compliance across multiple jurisdictions, and balancing cost control with quality care for claimants. Addressing these challenges requires strong leadership skills, the ability to implement effective workflow processes, and ongoing training for staff on legal and industry updates. Building collaborative relationships with internal departments, legal counsel, and external vendors also helps streamline claim resolution and improve overall outcomes.

What are the key skills and qualifications needed to thrive as a director workers compensation claims manager?

To thrive as a Director Workers Compensation Claims Manager, you need in-depth knowledge of workers' compensation laws, claims management processes, and typically a bachelor's degree in business, insurance, or a related field. Experience with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter) are commonly required. Leadership, strategic problem-solving, and strong interpersonal skills help in managing teams and navigating complex stakeholder relationships. These skills ensure efficient claims resolution, regulatory compliance, and the effective leadership of claims operations.

What does a director workers compensation claims manager do?

A Director Workers Compensation Claims Manager oversees the management and administration of workers' compensation claims within an organization or insurance company. They are responsible for ensuring claims are processed efficiently, fairly, and in compliance with state and federal regulations. This role includes supervising claims staff, developing claims policies, analyzing loss trends, and implementing strategies to reduce claim costs. The director also collaborates with legal teams, medical professionals, and external vendors to ensure proper handling of complex or high-value claims.
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Director Workers Compensation Claims Manager jobs near you
Infographic showing various Director Workers Compensation Claims Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.

Workers Compensation Claims Adjuster

Florida League of Cities Inc

Orlando, FL • On-site

$65K - $90K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 15 days ago

Job description

Workers Compensation Claims Adjuster

Florida League of Cities | Orlando, FL

Join a Mission-Driven Organization with Outstanding Benefits and Work-Life Balance

The Florida League of Cities is seeking an experienced Workers’ Compensation Claims Adjuster to join our team. This role offers the opportunity to manage complex workers’ compensation claims while working in a collaborative environment that values professional growth, employee well-being, and work-life balance.

Hybrid Work Schedule: After successful completion of six (6) months of employment, employees are eligible for a hybrid work arrangement, working three days in the office and two days remotely.

Why Join the Florida League of Cities?

We offer a highly competitive benefits package designed to support you both professionally and personally:

  • Hybrid work schedule after 6 months of employment (3 days in office, 2 days remote)
  • 35-hour work week with business hours Monday–Friday, 9:00 a.m. – 5:00 p.m.
  • Variable work schedule after three months of employment.
  • 14 paid holidays, including:
    • Your birthday
    • A floating holiday for a religious or cultural observance
  • Generous Personal Time (PT) Accrual Program
  • Paid Parental Leave – Up to 6 weeks for birth, adoption, or foster placement
  • Major Medical Leave
  • Comprehensive Health Insurance with employer contributions toward employee and dependent coverage
  • 100% Employer-Paid Dental Insurance for employees
  • Employer-Paid Life Insurance equal to annual salary
  • Long-Term Disability Coverage
  • Defined Benefit Pension Plan and a 457(b) Retirement Plan with employer match after one year of employment
  • Tuition Reimbursement up to:
    • $2,800 annually for undergraduate studies
    • $5,600 annually for graduate studies
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Employee Assistance Program (EAP) available on your first day of employment
  • Business travel reimbursement, including mileage, tolls, parking, and related expenses
  • Paid civic leave for jury duty, voting, community volunteering, and other qualifying civic responsibilities
Position Summary

The Workers’ Compensation Claims Adjuster investigates, evaluates, negotiates, and resolves workers’ compensation lost-time claims. This position serves as a key resource for members, providers, injured workers, attorneys, and other stakeholders while ensuring claims are managed effectively and in compliance with Florida law.

Essential Responsibilities
  • Determine coverage and compensability of workers’ compensation claims.
  • Review and establish claim files upon receipt of First Notice of Injury.
  • Conduct thorough investigations by obtaining information from claimants, employers, witnesses, medical providers, attorneys, and other relevant parties.
  • Obtain recorded statements when necessary.
  • Evaluate claims and make sound decisions regarding reserves, compensability, and settlement opportunities.
  • Negotiate settlements through telephone and written communications.
  • Resolve claims within established settlement authority.
  • Maintain accurate and complete claim documentation.
  • Manage diaries and follow-up activities to ensure timely claim handling.
  • Pursue subrogation, SDF recoveries, and other recovery opportunities.
  • Participate in training and continuing education to maintain industry knowledge and compliance.
  • Maintain confidentiality and professionalism in all aspects of claim handling.
  • Perform other related duties as assigned with occasional travel as required.
QualificationsKnowledge, Skills, and Abilities
  • Strong knowledge of Florida Workers’ Compensation laws and regulations.
  • Ability to investigate, evaluate, negotiate, and resolve claims effectively.
  • Strong analytical and decision-making skills.
  • Ability to interpret insurance policies, legal documents, and medical records.
  • Excellent verbal and written communication skills.
  • Ability to build professional relationships with members, injured workers, attorneys, medical providers, and colleagues.
  • Strong organizational skills with the ability to manage multiple priorities.
Education and Experience
  • Bachelor’s degree in Insurance, Business Administration, or a related field preferred; or
  • High school diploma/GED with three to five years of Workers’ Compensation claims handling experience.
  • Current and valid Florida Workers’ Compensation Claims Adjuster License required.
Equal Opportunity Employer

The Florida League of Cities is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Please Note: This is a tobacco-free workplace. Applicants who use tobacco products are not eligible for employment.