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Director Workers Compensation Claims Manager Jobs

Manages a team of claims professionals for a specific line of business * Oversees all claim resolution activities of the team * Ensures accurate and timely disposition of claims * Monitors team ...

Workers Compensation Claims Adjuster

Milwaukee, WI · On-site +1

$65K - $84K/yr

Workers Compensation Claims Adjuster Location: Work from Home Who says you can't have it all ... Strong organizational and time-management skills. * Proficiency in computer programs, including ...

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This position is for an experienced claims professional who is passionate about delivering exceptional service while effectively managing complex workers' compensation claims from inception through ...

JOB SUMMARY The Risk Claims Manager directly manages the company's auto liability and workers' compensation claims. This is an individual-contributor role with no direct reports - the Risk Claims ...

$90 - $140/hr

Manages a complex workers' compensation claim caseload. May handle catastrophic claims asassigned. * May conduct initial/formal investigations with organizational unit management, medical providers ...

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Director Workers Compensation Claims Manager information

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$83.5K

$126.9K

$178K

How much do director workers compensation claims manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director workers compensation claims manager in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What does a director workers compensation claims manager do?

A Director Workers Compensation Claims Manager oversees the management and administration of workers' compensation claims within an organization or insurance company. They are responsible for ensuring claims are processed efficiently, fairly, and in compliance with state and federal regulations. This role includes supervising claims staff, developing claims policies, analyzing loss trends, and implementing strategies to reduce claim costs. The director also collaborates with legal teams, medical professionals, and external vendors to ensure proper handling of complex or high-value claims.

What are the key skills and qualifications needed to thrive as a director workers compensation claims manager?

To thrive as a Director Workers Compensation Claims Manager, you need in-depth knowledge of workers' compensation laws, claims management processes, and typically a bachelor's degree in business, insurance, or a related field. Experience with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter) are commonly required. Leadership, strategic problem-solving, and strong interpersonal skills help in managing teams and navigating complex stakeholder relationships. These skills ensure efficient claims resolution, regulatory compliance, and the effective leadership of claims operations.

What are some common challenges faced by a director workers compensation claims manager, and how can they be addressed?

A Director Workers Compensation Claims Manager often faces challenges such as managing high caseloads, ensuring regulatory compliance across multiple jurisdictions, and balancing cost control with quality care for claimants. Addressing these challenges requires strong leadership skills, the ability to implement effective workflow processes, and ongoing training for staff on legal and industry updates. Building collaborative relationships with internal departments, legal counsel, and external vendors also helps streamline claim resolution and improve overall outcomes.

What is the difference between Director Workers Compensation Claims Manager vs Workers Compensation Claims Supervisor?

AspectDirector Workers Compensation Claims ManagerWorkers Compensation Claims Supervisor
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffSupervises claims adjusters, handles day-to-day claims processing
CredentialsTypically requires a bachelor’s degree, extensive claims experience, and industry certificationsRequires claims experience, often with a relevant certification, but less strategic focus
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, direct interaction with claims staff
Industry UsageCommon in large organizations and insurance companiesFound in various insurance and corporate claims departments

The main difference is that the Director Workers Compensation Claims Manager focuses on strategic oversight and department leadership, while the Workers Compensation Claims Supervisor manages daily claims operations and staff. Both roles require industry experience, but the director position involves higher-level decision-making and planning.

More about Director Workers Compensation Claims Manager jobs

What cities are hiring for Director Workers Compensation Claims Manager jobs?

Cities with the most Director Workers Compensation Claims Manager job openings:

What are the most commonly searched types of Workers Compensation Claims Manager jobs?

The most popular types of Workers Compensation Claims Manager jobs are:

What states have the most Director Workers Compensation Claims Manager jobs?

States with the most job openings for Director Workers Compensation Claims Manager jobs include:

Infographic showing various Director Workers Compensation Claims Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.

Workers' Compensation Claims Manager

Shook and Stone CHTD

Reno, NV • On-site

Full-time

Re-posted 25 days ago


Job description

Description:

Division/Department: Workers Compensation

Full-time


Essential Duties and Responsibilities:

In this role, you will play a critical role in supporting individuals with injuries as they navigate through the process of obtaining Workers' Compensation benefits. This role will collaborate closely with clients, attorneys, and administrative law judges to ensure the best possible outcome for each case.

  • Oversee the handling of a caseload of Workers' Compensation claims, ensuring that all cases progress smoothly and efficiently.
  • Review case files and relevant medical records to prepare for hearings.
  • Maintain Accurate and up-to-date client records in compliance with organizational and regulatory standards.
  • Stay up to date with relevant Workers' Compensation laws, regulations, and policies.
  • Offer compassionate and empathetic support to clients throughout the entire legal process.
  • Maintain excellent communication with clients, providing updates on case progress and addressing any concerns or questions.
  • Collaborate with clients to gather additional medical evidence and information that may strengthen their case.
  • Collaborate closely with attorneys, paralegals, and legal experts to develop effective case strategies.
  • Maintain detailed and accurate records of all client interactions, hearings and case developments.
  • Follow ethical standards and confidentiality guidelines in all interactions and case management.


Requirements:

Education and/or Work Experience Requirements:

  • Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
  • Excellent verbal and written communication skills, with the ability to communicate professionally and confidently with employees at all levels.
  • Proficiency in MS Office applications.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment.
  • Previous experience with a law firm (preferred).
  • Bilingual in English and Spanish is preferred.


Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 20 lbs
  • Must be able to talk, listen and speak clearly on telephone