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Director Service Operations Jobs in Reston, VA (NOW HIRING)

AST SpaceMobile

Director, Network Operations

Lanham, MD · On-site

This role is responsible for overseeing 24/7 network operations, ensuring service availability ... The Director, Network Operations will provide strategic leadership to a team of network operations ...

Bomnin Automotive Group

Quick Lube Technician

Manassas, VA · On-site

$14 - $19.25/hr

Service Manager/Director, Service Operations Director Job Summary: The Quick Lube Technician at Bomnin Automotive is responsible for performing rapid and efficient oil changes, filter replacements ...

AST SpaceMobile

Director, Network Operations

Lanham, MD · On-site

This role is responsible for overseeing 24/7 network operations, ensuring service availability ... The Director, Network Operations will provide strategic leadership to a team of network operations ...

Bomnin Automotive Group

Quick Lube Technician

Manassas, VA

$13 - $18/hr

Service Manager/Director, Service Operations Director Job Summary: The Quick Lube Technician at Bomnin Automotive is responsible for performing rapid and efficient oil changes, filter replacements ...

Bomnin Chevrolet Dadeland

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin Automotive is responsible for providing exceptional customer service and managing communications ...

SourceFactor

Service Delivery Director

Arlington, VA · On-site

$244K/yr

Senior Director, Service Delivery SourceFactor's client is a small/mid IT Services Government ... We are helping them find a senior leader to provide strategic and operational oversight across a ...

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Showing results 21-40

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Reston, VA

Director Service Operations information

See Reston, VA salary details

$35.4K

$112K

$186.7K

How much do director service operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director service operations in Reston, VA is $112,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are popular job titles related to Director Service Operations jobs in Reston, VA?

For Director Service Operations jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Reston, VA look for?

The top searched job categories for Director Service Operations jobs in Reston, VA are:

What cities near Reston, VA are hiring for Director Service Operations jobs?

Cities near Reston, VA with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $112,026 per year, or $53.9 per hour.

Virtual Service Operations - Full Stack Developer * with Security Clearance

Virtual Service Operations

Ashburn, VA • On-site

Other

Medical, Retirement

Re-posted 11 days ago

Job description

Opportunity: Virtual Service Operations is searching for an experienced Full Stack Developer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on-site. This role requires strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program. In this hands-on position, you will work collaboratively to architect, design, build, deliver, and enhance highly available, scalable, real-time systems. You will exercise your judgment in determining and recommending the best designs based on customer business objectives, timelines, and other resource constraints. You will participate in and/or direct major deliverable of projects through all aspects of the software development life cycle including scope and work estimation, architecture and design, coding, and unit testing.  Basic Qualifications:   * BS/BA degree and 12 years of directly related experience or Master’s with 10 years of directly related experience; OR 4 years of directly related experience in lieu of degree  
* Experience with Agile Scrum methodology and working in a SecDevOps environment 
* Experience working with containerized applications preferably utilizing Konvoy 
* 3+ years’ experience developing cloud ready applications and/or experience migrating applications to the cloud.   
* 2+ years of experience in one of the following: JAVA, JSF, JavaScript, Spring, Automated test tools such as Selenium.  
* Minimum 2 years of experience in at least 2 of the following: React, Angular, Redux, HTML, CSS, JSX, bootstrap, ES6, Redux, JWT, JSON, Babel, Webpack, Axios, NPM, Node.  
* Proficient in JAVA, JavaScript, including DOM manipulation and the JavaScript object model 
* Thorough understanding of React and Angular and its core principles  
* 2+ years experience with Microservices/RESTful APIs 
* Expertise with Axios framework to work with rest services.  
* Hands on experience with HTML/CSS/Bootstrap 
* Hands on experience of modern authorization mechanisms, such as JSON Web Token (JWT) 
Preferred Qualifications:   * Hands on working experience with Redux Store for session management.  
* Hands on experience with more current specifications of EcmaScript (ES6) 
* Experience with common front-end development tools such as Babel, Webpack, NPM, Node etc.  
* A knack for benchmarking and optimization is plus.  
* AWS Developer or Solutions Architect certifications  
* Active Full CBP BI  
* Experience with Google Cloud Requirements * Must be able to work approximately 2 days per week on-site in Ashburn, VA
* Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.
* Must be able to maintain and obtain a CBP Background Investigation prior to start
What is Important to Us: * You are an excellent communicator in writing and speaking.
* You have the ability to work independently but also value teamwork.
* Your problem-solving skills are excellent.
* You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
* You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

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