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Director Service Operations Jobs in Ruckersville, VA

Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who ...

Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who ...

Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who ...

We are seeking a Director, SDS Authoring Services , to lead the transformation of our global On ... This is a critical leadership role focused on modernizing service operations, improving delivery ...

Director, Delivery

Charlottesville, VA · On-site

$160K - $216K/yr

... Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise ... Location & Flexibility Our Director, Delivery is an integral part of our Product Delivery ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short ...

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Director Service Operations information

See Ruckersville, VA salary details

$30.2K

$95.8K

$159.7K

How much do director service operations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for director service operations in Ruckersville, VA is $95,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $120,500.00 per year, depending on experience, location, and employer.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is higher than the Director of Operations. The COO typically oversees multiple departments and reports directly to the CEO, while the Director of Operations manages daily operational activities within a specific area or division. The Director of Operations usually reports to the COO or another senior executive.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a Director of Service Operations, and why are they important?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a Director of Service Operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What is the role of director operations?

A Director of Service Operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They develop strategies, manage teams, and coordinate resources to meet operational goals, often utilizing tools like performance metrics and process improvement methodologies.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They develop strategies, manage teams, monitor performance metrics, and coordinate resources to meet organizational goals.

What are some common challenges faced by a Director of Service Operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business functions, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executive management and requiring extensive experience and leadership skills.
What job categories do people searching Director Service Operations jobs in Ruckersville, VA look for? The top searched job categories for Director Service Operations jobs in Ruckersville, VA are:
What cities near Ruckersville, VA are hiring for Director Service Operations jobs? Cities near Ruckersville, VA with the most Director Service Operations job openings:
Director of Dining Services

Director of Dining Services

Meriwether Godsey, Inc.

Charlottesville, VA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision

Posted 5 days ago


Job description

Meriwether Godsey is seeking an experienced Director of Dining Services to lead and manage dining operations for a B&I account in Charlottesville, Virginia. Our ideal candidates have strong culinary and management skills, a vision for excellence, a creative mind, a passion, and a demonstrated commitment to promoting diversity.


What you will do:


  • Support account activities to ensure operations run smoothly and efficiently and reflect the MG brand.

  • Support account-based financial planning, budget/cost analysis, and reporting to set, monitor, and achieve operating and financial goals.

  • Lead by example, engaging and developing direct reports and team members through ongoing support, monitoring, coaching, and feedback.

  • Lead teams in preparing meals while embracing fresh, local, scratch; support and/or manage menu development, purchasing, and production, incorporating the latest trends and practices

  • Support high-end catering, including booking, planning, execution, and communication.

  • Foster an inclusive environment for all staff and guests; maintain effective client- and customer-centric relationships.

  • Maintain HACCP standards and a healthy environment for clients, customers, and employees.

  • Support personnel-related functions, including recruitment, interviewing, hiring, growth and development of team members, and performance monitoring.

What you need:

  • Bachelor’s Degree or ten years of related experience
  • 5+ years of experience in Contract Food Service Operations, High-End Catering Management, and Campus Dining. College Campus Dining Management is a plus
  • Participative management style and excellent leadership skills
  • Strong communication and presentation skills
  • Account and Project Management Skills
  • Knowledge of food safety (HACCP), sanitation, and overall workplace safety standards.
  • Ability to work in a collaborative team environment while fostering strong client and customer relationships.
  • ServSafe® Food Protection Manager Certification preferred
  • Application and promotion of current food trends
  • Proficiency and growing knowledge of sustainable practices


What you will get:

Competitive Pay, Meals, Uniforms, Benefits such as Health, Vision, Dental, and more!

Meriwether Godsey offers significant opportunities for growth and career advancement. The work environment is fast-paced, team-oriented, and high-energy. You’ll be surrounded by people who are passionate about what they do. Interested in learning more? Visit our About Us Page

Enjoy a people- and food-focused environment where you have the opportunity to make a difference every day and advance your career. Help Meriwether Godsey set the standard for hospitality in the Charlottesville, VA market!


Meriwether Godsey is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable workplace.