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Director Retail Operations Jobs (NOW HIRING)

Equity Bank

Retail Operations Manager

Omaha, NE · On-site

Will serve on the conversion teams, directing retail functions relating to the conversion processes ... operations experience in a multi-branch setting * Experience developing retail processes and ...

Equity Bank

Retail Operations Manager

Omaha, NE

Will serve on the conversion teams, directing retail functions relating to the conversion processes ... operations experience in a multi-branch setting * Experience developing retail processes and ...

Aramark

Director of Retail Operations

Boston, MA

$140K - $155K/yr

As a Director of Retail Operations you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client ...

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

Aramark

Director of Retail Operations

Boston, MA

$140K - $155K/yr

As a Director of Retail Operations you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client ...

rag and bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

The purpose of this role is to support the Sr. Director, Retail Operations in overseeing the daily operations of retail stores, ensuring efficiency, profitability, and a strong customer experience ...

Rag & Bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

The purpose of this role is to support the Sr. Director, Retail Operations in overseeing the daily operations of retail stores, ensuring efficiency, profitability, and a strong customer experience ...

Aramark

Director of Retail Operations

Boston, MA · On-site

$140K - $155K/yr

As a Director of Retail Operations you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client ...

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All JobsDirector Retail Operations Jobs

Director Retail Operations information

See salary details

$22.5K

$101.6K

$185K

How much do director retail operations jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
More about Director Retail Operations jobs
What cities are hiring for Director Retail Operations jobs? Cities with the most Director Retail Operations job openings:
What are the most commonly searched types of Retail Operations jobs? The most popular types of Retail Operations jobs are:
What states have the most Director Retail Operations jobs? States with the most job openings for Director Retail Operations jobs include:
What job categories do people searching Director Retail Operations jobs look for? The top searched job categories for Director Retail Operations jobs are:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 60% Full Time, 33% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.
Retail Operations Manager

Retail Operations Manager

Equity Bank

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Equity Bank rating

5.1

Company rating: 5.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

135th of 141 rated banks

Job description

Position: Retail Operations Manager
Department: Retail Banking
Location: Omaha, NE (On-Site)
Job Type: Full-Time/Salary
Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities and Expectations
Key Responsibilities
Provide Operational Support to Retail Bank Employees & Management
  • Deliver support of operational, product, compliance, system and any other issues daily via telephone or in-person contact
  • Develop and update retail operating procedures and intranet resources
  • Partner with support departments and frontline retail associates to determine issues and needs
  • Assist retail employees and management in researching/resolving operational issues
  • Seek out ways to streamline processes and remove obstacles or barriers to success for frontline teams

Operational Compliance
  • Responsible for the oversight of all audits to include bank retail operation audits to include the following:
    • Retail Support Audits: work with retail staff on the completion of onsite branch audits
    • Complete documentation of audit results
    • Complete Monetary Instrument Audits of the Onsite Branch Audit
  • Responsible for all Safe Deposit Box audits for all bank locations as follows:
    • Past Due Boxes
    • Drill & Escheatment
    • Right of Offset Entries
    • Waives & Discounts

Project Management
  • Assist with the operational support and procedure development for the roll-out of new bank products and services
  • Lead and complete operational projects as assigned
  • Serve on team(s) relating to retail aspects of M & A activities. This will include evaluation and reporting on target's retail operations, sales and systems
  • Working with training will provide guidance and direction on the onboarding and training of newly acquired employees relating to acquisitions
  • Will serve on the conversion teams, directing retail functions relating to the conversion processes for newly acquired bank(s)

Retail Bank Performance
  • Track retail location and individual performance metrics
  • Work with accounting to provide the regional leadership teams, including RRMs, with reports to track retail incentives
  • Verify retail incentive payouts with RRMs and submit final reports for all required executive approval

Required Skills & Education
Requirements
  • Bachelor's degree preferred; however, equivalent combination of education and experience may be substituted
  • 5 years of bank retail operations experience in a multi-branch setting
  • Experience developing retail processes and procedures
  • Excellent interpersonal skills and professional demeanor
  • Computer skills, especially the ability to work in Windows based systems

Who We Are
Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What's in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
  • Health, Dental & Vision Insurance
  • Group Life & Long-Term Disability Insurance
  • Flexible Spending & Health Savings Accounts
  • Group Cancer Insurance
  • 401(K) Retirement Plan w/Company Match
  • Generous Vacation & Sick Time
  • Employee Stock Purchase Plan (ESPP)
  • Pet Insurance
  • Retail Banking Benefits

Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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