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Director Remote Cx Jobs (NOW HIRING)

Miratech

Global Account Director

Washington, DC · On-site +1

Build and maintain deep executive relationships (CIO, CTO, COO, CX, Digital, Procurement ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

NTT DATA Services

BPO Senior Director

Plano, TX · Remote

Partner with Workforce Management, Quality, Training, and CX teams to ensure consistency of service ... Remote Working and Technology Requirements To work remote, individuals must meet all the ...

MCI Careers

Director of Sales

FL · Remote

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

NTT DATA Services

BPO Senior Director

Plano, TX · Remote

Partner with Workforce Management, Quality, Training, and CX teams to ensure consistency of service ... Remote Working and Technology Requirements To work remote, individuals must meet all the ...

Signal Energy

Senior Commissioning Manager

The Cx Manager will be filling a management and support role with a broad scope of responsibilities ... remote or traveling to the sites. Travel may be up to 50% of time. Reports to: Director ...

Verint

Director, Enterprise Applications (Oracle)

Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... US remote role with a preference of EST/CST. * Successful completion of a background screening ...

Miratech

Global Account Director

Washington, DC · On-site +1

Build and maintain deep executive relationships (CIO, CTO, COO, CX, Digital, Procurement ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Alma

Director, Customer Experience

Define, own, and drive strong CX team performance and quality standards-including productivity ... Benefits: * We're a remote-first company * Health insurance plans through Aetna (medical and dental ...

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What jobs make 3000 a month without a degree?

A Director Remote Customer Experience (CX) role typically requires significant experience and skills in customer service, leadership, and remote work tools, and may not be entry-level. However, many remote jobs such as virtual assistants, freelance writers, data entry specialists, and sales representatives can earn around $3,000 per month without a degree, especially with experience and strong communication skills. These roles often involve flexible schedules and online platforms for job opportunities.
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Director Remote Cx jobs near you

Chief Operating Officer (Remote)

Breeze Unlimited

Dallas, TX • Remote

$1/hr

Full-time

Posted 11 days ago

Job description

Chief Operating Officer (COO) GUAPI

Job description:

About GUAPI

GUAPI is a fast-scaling global premium streetwear brand, with strong traction across the US, Japan, and Europe. Known for bold design, limited drops, and cultural relevance, GUAPI is now entering a critical phase: transitioning from a fast-growing brand into a structured, scalable, and investor-ready company.

Challenges You Will Solve

  • Lack of structured processes across operations, CX, and logistics
  • Improving systems between Shopify, 3PL, and internal workflows
  • Inefficient handling of preorders vs available inventory
  • Poor visibility on profitability and SKU-level performance
  • High dependency on manual work and team coordination
  • Growth initiatives not translating into consistent revenue
  • National & International growth to be fully structured

Key Responsibilities

1. Operational Structure & Execution

  • Build and implement SOPs across all departments (CX, logistics, wholesale, finance)
  • Fix operational inefficiencies in:
    • CX quality
    • inventory flow
    • preorder management
  • Ensure daily execution discipline across teams

2. Systems & Process Optimization

  • Align and optimize:
    • Shopify
    • 3PL (Quiet / Stord)
    • internal tools (Gorgias, Klaviyo, etc.)
  • Reduce manual errors (e.g., fulfillment mistakes, stock mismatches)
  • Implement scalable workflows and automation

3. Revenue Execution Support

  • Ensure growth initiatives actually translate into:
    • revenue
    • sell-through
  • Align:
    • marketing
    • wholesale
    • inventory strategy
  • Support better product drop planning (avoid cannibalization)

4. Team Management & Accountability

  • Introduce clear KPIs across all teams
  • Manage remote global team
  • Hold departments accountable for:
    • execution
    • performance
    • timelines
  • Maintain consistent quality across all departments every day.

5. Scaling Infrastructure

  • Build the internal structure required to scale from:
    • $12M $30M+ revenue
  • Define org structure (who to hire, when, and why)
  • Reduce founder dependency in operations

6. Financial & Reporting Readiness

  • Work closely with accounting to:
    • ensure accurate monthly P&L
    • improve inventory-based COGS tracking
  • Build investor-ready reporting
  • Prepare the company for:
    • due diligence
    • potential sale or fundraising

Ideal Candidate

  • 815+ years in operations / COO / Head of Operations roles
  • Experience scaling fashion / e-commerce / streetwear brands
  • Strong understanding of:
    • inventory & supply chain
    • DTC + wholesale models
  • Proven ability to:
    • fix messy operations
    • build structure from chaos
  • Experience preparing companies for:
    • investment or acquisition (big plus)
  • Highly execution-focused (not just strategy)

What We Offer

  • Competitive compensation (base + performance bonus)
  • High ownership and decision-making power
  • Direct collaboration with founder & leadership
  • Opportunity to structure and scale a global brand
  • Potential long-term upside tied to company growth