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Internship Remote Cx Jobs (NOW HIRING)

Activate Talent

$14 - $17.75/hr

Fully remote position Why Join: Interns will complete the program with: * Direct experience in social commerce and marketplace management * Resume-ready achievements tied to GMV and CX impact * A ...

Actian

What It's Like Interning with Us! • Intern Events- just because the internship is remote, doesn't ... You will partner with CX, CS, and Support stakeholders to evaluate workflows, prioritize ...

Miratech

Solutions Architect

$54 - $71.25/hr

As a Solutions Architect , you will need expertise in CX platforms (e.g., Genesys, Google, Five9 ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Solutions Architect

$64.50 - $85/hr

As a Solutions Architect , you will need expertise in CX platforms (e.g., Genesys, Google, Five9 ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · Remote

$65.50 - $83.50/hr

Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · Remote

$65.50 - $83.25/hr

Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

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How much do internship remote cx jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship remote cx in the United States is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Experience (CX) Intern, and why are they important?

To thrive as a Remote Customer Experience (CX) Intern, you generally need strong communication skills, a customer-focused mindset, and at least some coursework or experience in business, communications, or related fields. Familiarity with CRM systems like Salesforce or Zendesk, proficiency in Microsoft Office or Google Workspace, and basic data analysis skills are often required. Exceptional organization, problem-solving ability, and adaptability to remote work environments are standout soft skills for this role. These skills ensure effective customer support, smooth remote collaboration, and the ability to contribute positively to the overall customer experience.

What types of projects or responsibilities can I expect as a remote CX intern?

As a remote CX (Customer Experience) intern, you will typically support the CX team with tasks such as responding to customer inquiries, analyzing feedback to identify trends, and assisting with the development of customer satisfaction initiatives. You may also collaborate with other departments, such as marketing or product teams, to help improve customer journeys and communication strategies. Remote CX internships often involve using digital tools for communication and project management, so adaptability and strong self-motivation are important for success.

What is a Remote CX Internship?

A Remote CX (Customer Experience) Internship is a temporary, entry-level position where interns work from a remote location to support and improve a company's customer experience initiatives. This role typically involves assisting with customer inquiries, analyzing feedback, creating reports, and collaborating with other teams to enhance customer satisfaction. Interns gain valuable experience in customer relations, digital communication tools, and problem-solving, all while working from home or another remote setting.

What is the difference between Internship Remote Cx vs Customer Service Representative?

AspectInternship Remote CxCustomer Service Representative
CredentialsTypically students or entry-level, no formal certification requiredHigh school diploma or equivalent, some roles may require customer service experience
Work EnvironmentRemote, flexible hours, project-basedRemote or on-site, regular shifts, customer interaction
Industry UsageCommon in tech, retail, and service industries for trainingWidespread across various sectors for customer support

Internship Remote Cx roles are often entry-level, focusing on training and skill development in a remote setting, while Customer Service Representatives handle ongoing customer interactions, often with more experience and specific certifications. Both roles are vital in customer-focused industries but differ mainly in experience level and job scope.

More about Internship Remote Cx jobs
What cities are hiring for Internship Remote Cx jobs? Cities with the most Internship Remote Cx job openings:
What are the most commonly searched types of Remote Cx jobs? The most popular types of Remote Cx jobs are:
What states have the most Internship Remote Cx jobs? States with the most job openings for Internship Remote Cx jobs include:
What job categories do people searching Internship Remote Cx jobs look for? The top searched job categories for Internship Remote Cx jobs are:
Internship Remote Cx jobs near you
Infographic showing various Internship Remote Cx job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 3% Physical, and 97% Remote job distribution, with an average salary of $32,333 per year, or $15.5 per hour.
CX Enablement & Change Management Consultant (Genesys Cloud CX)

CX Enablement & Change Management Consultant (Genesys Cloud CX)

Miratech

Houston, TX • On-site, Remote

Full-time

Medical

Posted 11 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for a CX Enablement & Operational Change Management Specialist to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments.
This role combines operational change management, enablement, and training, ensuring that teams not only understand the platform but also successfully adapt their processes and ways of working to new CX technologies.
The position focuses on driving platform adoption, operational readiness, and continuous learning across business and technology contact center teams.
Key Responsibilities:
  • Support operational change initiatives related to CX platform adoption, helping teams transition to new tools, processes, and operating models.
  • Contribute to change communication and adoption strategies for platform rollouts, feature releases, and operational updates.
  • Design and deliver enablement programs that support onboarding, role readiness, and adoption of Genesys Cloud CX and related CX technologies.
  • Develop learning materials such as playbooks, guides, presentations, and e-learning content explaining contact center operations, platform capabilities, and best practices.
  • Facilitate live and virtual training sessions for internal teams and clients, ensuring a clear understanding of platform features and operational workflows.
  • Collaborate with CX Delivery, Customer Success, and Technical teams to ensure enablement content reflects real implementation scenarios and business priorities.
  • Monitor training participation, knowledge retention, and platform adoption indicators, using insights to continuously improve enablement programs.
  • Maintain learning materials in LMS platforms and knowledge bases, ensuring content remains current with platform updates.

Qualifications
  • 5+ years of experience in enablement, training, organizational change management, or CX transformation programs.
  • Proven experience designing and delivering learning programs for technology platforms or CCaaS products.
  • Strong facilitation skills with experience in training hybrid or distributed teams.
  • Ability to explain complex technical topics in a clear and structured way.
  • Strong collaboration skills and experience working with cross-functional stakeholders.
  • Experience with LMS platforms, e-learning authoring tools, or enablement systems.

Domain Experience (Strongly Preferred)
  • Experience working with Genesys Cloud CX enablement, training, or implementation.
  • Understanding of contact center operations and CCaaS environments.
  • Experience supporting the adoption of cloud contact center platforms during migrations or platform transformations.
  • Experience with additional CCaaS platforms is a strong plus.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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