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Director Product Management Jobs in Decatur, GA (NOW HIRING)

The Director, Product Marketing, will leverage their experience in B2B2C product marketing to manage the strategic positioning of TripSource as the digital point-of-sale and service for BCD travelers ...

Senior Director, Product

Atlanta, GA

$224K - $234K/yr

The Senior Director, Product will be the single accountable leader for the Online and Desktop ... Act as a servant leader and coach, developing product managers who own value and viability, not ...

Director of Product Management

Atlanta, GA · On-site

$224K - $234K/yr

Waystar is seeking a Director of Product Management to join the team. This role involves leading the product management team to develop and execute the product roadmap while ensuring the company ...

Director of Product Management

Atlanta, GA · On-site

$224K - $234K/yr

Waystar is seeking a Director of Product Management to lead the Aware CDI team of product managers. This role involves developing and executing the product roadmap, conducting market research, and ...

Director of Product Management

Atlanta, GA

$224K - $234K/yr

ABOUT THIS POSITION Waystar is seeking a Director of Product Management to join the team. Reporting to the Vice President, Product Strategy, The Director of Product Management will lead the Aware CDI ...

Partner closely with Product Management to ensure roadmap and positioning are aligned with real ... A track record of building teams where former direct reports would follow you to the next ...

Partner closely with Product Management to ensure roadmap and positioning are aligned with real ... A track record of building teams where former direct reports would follow you to the next ...

Partner closely with Product Management to ensure roadmap and positioning are aligned with real ... A track record of building teams where former direct reports would follow you to the next ...

Partner closely with Product Management to ensure roadmap and positioning are aligned with real ... A track record of building teams where former direct reports would follow you to the next ...

Partner closely with Product Management to ensure roadmap and positioning are aligned with real ... A track record of building teams where former direct reports would follow you to the next ...

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Showing results 1-20

Director Product Management information

See Decatur, GA salary details

$110.3K

$225.5K

$239.2K

How much do director product management jobs pay per year?

As of Jul 14, 2026, the average yearly pay for director product management in Decatur, GA is $225,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $227,500.00 and $238,200.00 per year, depending on experience, location, and employer.

What does a Director of Product Management do?

A Director of Product Management oversees the strategy, development, and execution of products within a company. They lead product teams, set long-term visions, and ensure alignment with business goals. This role involves collaborating with cross-functional teams, analyzing market trends, and making high-level decisions about product features and roadmaps. Directors of Product Management are also responsible for mentoring product managers and ensuring successful product launches.

What are the key skills and qualifications needed to thrive as a Director of Product Management, and why are they important?

To thrive as a Director of Product Management, you need deep expertise in product strategy, market analysis, and leadership, often supported by a relevant degree and extensive product management experience. Familiarity with tools like Jira, Aha!, and analytics platforms, as well as certifications such as Pragmatic Institute or Agile methodologies, is highly beneficial. Exceptional communication, stakeholder management, and decision-making skills help drive alignment and motivate cross-functional teams. These abilities are essential for developing successful products, executing company vision, and achieving business growth in a competitive landscape.

How does a Director of Product Management typically collaborate with cross-functional teams to drive product success?

A Director of Product Management regularly partners with teams across engineering, design, marketing, and sales to ensure alignment on product vision and strategy. They facilitate communication by setting clear priorities, leading product roadmap discussions, and resolving conflicts between stakeholder interests. Additionally, they often mentor product managers, foster a collaborative culture, and act as a bridge between executives and hands-on teams. This cross-functional collaboration is key to delivering products that meet customer needs and achieve business objectives.
What are the most commonly searched types of Product Management jobs in Decatur, GA? The most popular types of Product Management jobs in Decatur, GA are:
What are popular job titles related to Director Product Management jobs in Decatur, GA? For Director Product Management jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Director Product Management jobs in Decatur, GA look for? The top searched job categories for Director Product Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Product Management jobs? Cities near Decatur, GA with the most Director Product Management job openings:
Infographic showing various Director Product Management job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 18% Hybrid, and 8% Remote job distribution, with an average salary of $225,530 per year, or $108.4 per hour.
Director, Product Management - ServiceNow

Director, Product Management - ServiceNow

Cox Automotive

Atlanta, GA • On-site

$148K - $247K/yr

Full-time

PTO

Re-posted 12 days ago


Cox Automotive rating

7.6

Company rating: 7.6 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

109th of 148 rated financial services


Job description

What You'll Do
Platform Strategy & Vision
  • Own the end-to-end ServiceNow platform strategy, roadmap, and portfolio management across all modules and business units
  • Partner with your manager to define the multi-year vision for how ServiceNow will evolve from an ITSM tool to a comprehensive enterprise service management platform leveraging the latest in AI capabilities
  • Evaluate emerging ServiceNow capabilities and determine which investments will drive the greatest business value
  • Partner with enterprise architecture and IT leadership to ensure platform decisions align with broader technology strategy
  • Build business cases and secure executive buy-in for major platform initiatives and investments

Enterprise Partnership & Service Delivery
  • Serve as the primary product leader for ServiceNow across the enterprise, partnering with stakeholders in IT, HR, Facilities, Finance, Legal, Procurement, and other business functions
  • Understand the service delivery needs of enterprise users and translate them into a cohesive platform strategy
  • Build trusted relationships with executives, VPs, and business leaders to understand their operational challenges
  • Champion a service management mindset shift across the organization-moving from disparate tools to unified service experiences
  • Balance competing demands from multiple business units while maintaining platform integrity and user experience consistency

ITSM & IT Helpdesk Excellence
  • Drive continuous improvement of core ITSM capabilities including incident, problem, change, and asset management
  • Optimize IT Helpdesk experiences to reduce resolution times, improve self-service adoption, and increase user satisfaction
  • Implement modern service management best practices including knowledge-centered service, proactive monitoring, and AI-powered support
  • Define and track service level metrics that demonstrate operational excellence and continuous improvement

HR Employee Service Center & Beyond
  • Lead the expansion of ServiceNow into HR Service Delivery, creating seamless employee experiences for onboarding, ESC, and HR case management
  • Design consistent service experiences across departments while respecting the unique needs of each business function
  • Champion employee-centric design principles that make it easy for enterprise users to get help when they need it

Product Team Leadership
  • Build, mentor, and lead a high-performing team of product managers, business analysts, and product owners
  • Create clarity around roles, priorities, and decision-making frameworks within your product organization
  • Foster a culture of data-driven decision making, customer empathy, and operational excellence
  • Develop talent and create growth opportunities for team members at all levels

Platform Governance & Operations
  • Partner with engineering to establish governance frameworks for platform configuration, customization, and integration decisions
  • Partner with ServiceNow technical teams to ensure platform health, performance, and scalability
  • Manage stakeholder communication, user acceptance testing cycles, and release management processes
  • Drive adoption of platform standards, best practices, and reusable components
  • Oversee vendor relationship with ServiceNow, including input to contract negotiations and executive business reviews

What You Bring
Required Experience
  • Bachelor's degree and 10 years' experience in product management. The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience; or 14 years'experience
  • 5+ years' experience in a management or leadership role
  • Deep expertise in ITSM, ESM (Employee Service Management), and service delivery frameworks (ITIL, knowledge management, SLA/OLA management)
  • Proven track record leading large-scale platform transformations in enterprise environments (3,000+ users)
  • Experience managing complex stakeholder ecosystems with competing priorities and limited resources
  • Strong background in both IT service delivery and business process automation

Technical & Domain Knowledge
  • Experience with managing and implementing enterprise SaaS solutions
  • Knowledge of service management best practices, ITIL framework, and modern support models
  • Familiarity with enterprise integrations, APIs, and platform architecture considerations
  • Understanding of governance, compliance, and security requirements in large enterprises
  • Experience with workflow automation, low-code/no-code platforms, and digital transformation initiatives

Leadership & Business Skills
  • Demonstrated ability to influence and build consensus with senior executives and cross-functional leaders
  • Strong business acumen with ability to build ROI cases and demonstrate platform value
  • Excellent communication skills with ability to translate technical concepts for business audiences and business needs for technical teams
  • Strategic thinking combined with execution excellence-you can both set the vision and drive delivery
  • Change management expertise with track record of driving organizational adoption of new tools and processes
  • Budget management experience including vendor negotiations and financial planning

Preferred Qualifications
  • Hands-on experience with ServiceNow platform strategy, implementation, or product ownership
  • Deep understanding of ServiceNow modules including ITSM, ITOM, HR Service Delivery, CSM (Customer Service Management), and emerging AI/automation capabilities (or tangible experience of coming up to speed quickly on a new platform)
  • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist
  • ITIL v4 Foundation or higher certification
  • Experience with AI-powered service management (Virtual Agent, Predictive Intelligence, etc.)
  • Background in management consulting, business process transformation, or enterprise architecture
  • MBA or advanced degree in relevant field

Success in This Role Looks Like
Year One
  • Established trust and credibility with key business stakeholders across the enterprise
  • Defined clear platform vision and 3-year roadmap with executive alignment
  • Improved IT Helpdesk metrics including time to resolution, first contact resolution, and user satisfaction
  • Delivered 2-3 high-impact service management improvements that demonstrate platform value
  • Built a cohesive product team with clear priorities and ways of working

Ongoing
  • Consistent adoption growth across both IT and non-IT service domains
  • Measurable improvements in employee productivity through better service experiences
  • Strong NPS scores from both end users and business stakeholders
  • Platform viewed as a strategic asset and enabler, not just an IT tool
  • Regular delivery cadence with predictable releases and minimal disruption
  • Cost optimization through consolidation of redundant tools onto ServiceNow platform

Why This Role Matters
In an enterprise of 32,000 people, the quality of internal service delivery directly impacts employee productivity, satisfaction, and our ability to execute on business objectives. ServiceNow is the connective tissue that brings together disparate services, automates manual work, and creates seamless experiences for employees across the organization. As the Director of Product Management for this critical platform, you'll have enterprise-wide impact-touching every employee, every department, and every service interaction. Your work will fundamentally change how our organization operates, freeing up thousands of hours for higher-value work and creating the service experiences our employees deserve.
Our Environment
  • Enterprise scale: 32,000+ users across multiple business units and geographies
  • Complex stakeholder landscape requiring executive-level partnership and influence
  • Matrixed organization requiring strong collaboration and consensus-building skills
  • Fast-paced environment with high expectations for both strategic thinking and operational execution
  • Significant opportunity to drive digital transformation and modernize service delivery

USD 148,500.00 - 247,500.00 per year
Compensation:
Compensation includes a base salary in the range of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

Pay

Benefits

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Workplace

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US