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Director Organizational Learning Development Jobs in Tennessee

Learning & Development Specialist * Provides assistance for Learning & Organizational Development events through instructional, developmental, communication, and administrative activities, which ...

The Area Learning & Development (ALD) Manager is responsible for ensuring the effective execution ... Excellent communication, facilitation, and presentation skills across all organizational levels.

Overview Manager of Training and Development Operations Full Time, 80 Hours Per Pay Period, Day ... Ensure learning content supports organizational competencies and business requirements. * Leverage ...

An innovative and solutions-oriented mindset with strong organizational skills. * Demonstrated ... learning initiatives. Campus Partnerships & Collaboration * Build and maintain strong collaborative ...

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Director Organizational Learning Development information

See Tennessee salary details

$57.2K

$95.4K

$135.5K

How much do director organizational learning development jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director organizational learning development in Tennessee is $95,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $120,400.00 per year, depending on experience, location, and employer.

What does a director of organizational learning and development do?

A Director of Organizational Learning and Development oversees the creation and implementation of training programs and development strategies within an organization. They work to improve employee skills, leadership capabilities, and overall organizational performance. This role involves assessing learning needs, designing curriculum, evaluating training effectiveness, and aligning learning initiatives with business goals. Directors in this field often collaborate with executives and department leaders to ensure that learning and development efforts support the company's strategic objectives.

What are some common challenges faced by a director of organizational learning and development, and how can they be addressed?

A Director of Organizational Learning and Development often faces the challenge of aligning learning initiatives with the company’s strategic goals while ensuring engagement across diverse teams. Balancing the needs of various departments and measuring the impact of training programs can be complex. Effective directors address these challenges by fostering strong cross-functional relationships, implementing data-driven evaluation methods, and staying adaptable to evolving business needs. Regular communication with stakeholders and leveraging feedback help ensure learning solutions remain relevant and impactful.

What are the key skills and qualifications needed to thrive as a director of organizational learning and development, and why are they important?

To thrive as a Director of Organizational Learning and Development, you need expertise in adult learning theory, instructional design, and organizational development, typically supported by a relevant degree and substantial leadership experience. Familiarity with Learning Management Systems (LMS), data analytics tools, and professional certifications such as CPLP or SHRM are often required. Exceptional communication, strategic thinking, and change management abilities help drive engagement and foster a culture of continuous improvement. These skills ensure the effective alignment of learning initiatives with organizational goals, resulting in enhanced employee performance and business outcomes.
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Learning and Development Specialist

HomeServe

Chattanooga, TN • On-site

$60K - $70K/yr

Full-time

Re-posted 26 days ago


HomeServe rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

87th of 278 rated repair and maintenance companies


Job description

Position Overview:
The Learning & Development Specialist serves as a training resource across Corporate and Contact Center functions. Key responsibilities include coordinating facilitating, and supporting learning programs that build foundational skills. This role executes learning initiatives in alignment with the L&D strategy and provides operational support for learning programs, the Learning Management System, and Employee Resource Groups. The L&D Specialist partners with Learning Partners and business stakeholders to ensure effective delivery of learning solutions and a positive learner experience.
Responsibilities:
  • Collaborate with Learning Partners and Contact Center leaders to gather learning needs and support implementations of learning solutions(supporting key programs such as Development for All and the Bridge Academy).
  • Facilitate engaging in-person and virtual instructor-led training sessions for individual contributors and specialized audiences, including Employee Resource Groups (ERGs)
  • Administer day to day operations of the LMS, including course setup, enrollments, reporting, troubleshooting, and learner support. Coordinate end-to-end training logistics, including scheduling, communications, materials, and session execution
  • Generate regular reports and dashboards on training metrics, outcomes, and program participation
  • Assist in the development, maintenance, and continuous improvement of learning materials, facilitator guides, job aids, and e-learning content. Leverage AI-powered tools and technologies to enhance learning content creation, delivery, and overall efficiency
  • Collect learner feedback, summarize trends, and provide recommendations to Learning Partners for program improvements. Support Learning Partners with the implementation and rollout of new learning programs and initiatives. Perform additional duties as needed, including supporting People Team initiatives.

Essential Functions:
Essential Job Function
% of Time on Function
Training Delivery & Facilitation
30%
LMS Administration & Maintenance
30%
Training Coordination & Operations
20%
Instructional Design Support & Program Improvement
20%
Total
100%
Job Requirements:
  • Bachelor's degree in Instructional Design, Human Resources, Organizational Development, related field, or equivalent experience
  • 2-3 years of experience in a training coordinator, training specialist, or L&D role
  • Experience facilitating and creating learning opportunities for diverse audiences in a contact center or corporate environment
  • Hands-on experience managing the day-to-day operations of a Learning Management System
  • Familiarity with AI-powered tools and technologies
  • Experience with e-learning authoring tools (e.g., Camtasia, Captivate, Vyond) preferred
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Strong written and verbal communication skills; must have strong presentation/delivery skills
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
  • Ability to work effectively both independently and as part of a team
  • Ability to travel up to 15%

Essential Functions:
Essential Job Function
% of Time on Function
Training Delivery & Facilitation
30%
LMS Administration & Maintenance
30%
Training Coordination & Operations
20%
Instructional Design Support & Program Improvement
20%
Total
100%
Job Requirements:
  • Bachelor's degree in Instructional Design, Human Resources, Organizational Development, related field, or equivalent experience
  • 2-3 years of experience in a training coordinator, training specialist, or L&D role
  • Experience facilitating and creating learning opportunities for diverse audiences in a contact center or corporate environment
  • Hands-on experience managing the day-to-day operations of a Learning Management System
  • Familiarity with AI-powered tools and technologies
  • Experience with e-learning authoring tools (e.g., Camtasia, Captivate, Vyond) preferred
  • Strong organizational skills with the ability to manage multiple priorities and deadlines
  • Strong written and verbal communication skills; must have strong presentation/delivery skills
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)
  • Ability to work effectively both independently and as part of a team
  • Ability to travel up to 15%

Salary Range (Chattanooga, TN): $60,000 to $70,000
Annual Bonus Potential: 5%
#LI-ONSITE
#HUSA
Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
HomeServe USA is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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