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We've developed a groundbreaking, vision-powered platform that uses autonomous drones and existing ... About the Team You'll lead the Machine Learning and FPT teams, working closely with the Director of ...

This role works closely with the Director of Learning & Development Strategy and cross-functional business partners to ensure projects are delivered on time, within scope, and aligned with business ...

Through analysis of current programming, understanding of industry best practices, and building of ... Director will play an integral role in the employee learning life cycle through the development and ...

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How much do director of learning and development jobs pay per year?

As of Jun 5, 2026, the average yearly pay for director of learning and development in the United States is $113,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What does a Director of Learning and Development do?

A Director of Learning and Development is responsible for overseeing an organization's training and professional development programs. They assess the company's needs, design effective learning strategies, and ensure employees have access to resources that enhance their skills and performance. This role involves collaborating with leadership to align training initiatives with business goals, managing training budgets, and evaluating the effectiveness of educational programs. The Director also stays updated on trends in learning technologies and adult education to continuously improve organizational growth.

What are some common challenges faced by a Director of Learning and Development, and how can they be addressed?

A Director of Learning and Development often faces challenges such as aligning training initiatives with evolving business objectives, demonstrating the ROI of learning programs, and ensuring employee engagement across diverse teams. To address these, it's crucial to maintain close collaboration with key stakeholders, utilize data-driven approaches to measure program effectiveness, and foster a culture of continuous learning. Regular feedback loops and staying updated with industry trends also help adapt strategies to meet organizational needs.

What are the key skills and qualifications needed to thrive as a Director of Learning and Development, and why are they important?

To thrive as a Director of Learning and Development, you need expertise in instructional design, adult learning theories, organizational development, and typically a degree in HR, education, or a related field. Familiarity with learning management systems (LMS), e-learning platforms, and certifications like CPLP or SHRM are often required. Outstanding leadership, strategic thinking, and strong communication skills help you inspire teams and align training initiatives with business goals. These competencies ensure that learning programs drive employee growth and organizational success in a competitive environment.
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Director, Learning & Development, GOS

Director, Learning & Development, GOS

Cushman & Wakefield

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago


Cushman & Wakefield rating

7.6

Company rating: 7.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

71st of 153 rated real estate companies


Job description

Job Title

Director, Learning & Development, GOS

Job Description Summary

Role Overview
Cushman & Wakefield is seeking a Director, Learning & Development, to lead the design and execution of a modern, global learning strategy for Global Occupier Services (GOS). This role will be instrumental in building the learning strategy for the future of work, with a heavy emphasis on AI enablement, digital upskilling, leadership capability, and business critical skills that accelerate performance, productivity, and growth.
As a senior leader within the People organization, this role will define how learning drives business outcomes, moving beyond traditional training toward capability building, behavior change, and measurable impact. The Director will partner closely with GOS leadership, HR, Technology & Data Solutions, and Operations to ensure learning is practical, scalable, and embedded in how the business operates.
This is a strategy first, execution-oriented role, responsible for setting vision, building frameworks, and ensuring delivery that equips leaders and teams to thrive in an increasingly AI-enabled, data driven environment.

Job Description

Key Responsibilities

Learning Strategy & AI Enablement

  • Define and lead the GOS Learning & Development strategy, aligned to business priorities, growthobjectives, and the future capabilitiesrequiredacross the organization.

  • Design and scale a comprehensive AI upskilling strategy, enabling leaders and employees to effectively adopt, understand, and apply AI and digital tools in their roles.

  • Establishrole-basedlearning paths and capability frameworks across leadership, professional, operational, and technical roles, with clearproficiencyexpectations.

  • Partner with Technology, Data, and Product leaders to ensure learning supports technology adoption, workflow integration, and measurable productivity gains.

Leadership & Capability Development

  • Architect and deliver global leadership development programs that build inclusive, resilient, andfuture readyleaders aligned with Cushman & Wakefield's values and GOS strategy.

  • Translate complex business, leadership, and AI concepts into practical, engaging learning experiences that drive real behavior change.

  • Embed learning into moments that matter,onboarding, role transitions, organizational change, and critical business initiatives.

Design, Delivery & Innovation

  • Oversee the design and development ofhigh impactlearning solutions across modalities, including:

  • Instructor ledand virtual programs

  • Digital andAI enabledlearning experiences

  • Role basedcurricula and learning journeys

  • Job aids, playbooks, and performance support tools

  • Champion innovative learning approaches, staying current on emerging learning technologies, AI trends, and best practices.

  • Ensure learning solutions are scalable, globally relevant, and tailored to the realities of a complex,client-facingbusiness.

Governance, Measurement & Impact

  • Establish strong governance, standards, anda single sourceof truth for GOS learning content.

  • Define and track learning effectiveness, adoption, and capability outcomes, using data to continuously improve and retire outdated content.

  • Provideexecutive readyinsights on learning impact, risks, and opportunities,clearly linking learning investments to business results.

Stakeholder & Vendor Management

  • Serve as a trusted advisor to senior GOS leaders, HR partners, and functional stakeholders.

  • Lead and manage external vendors and partners to ensure quality, alignment, and outcomes.

  • Build strong collaboration across regions, functions, and time zones, bringing a global mindset to all initiatives.

Qualifications & Experience

Required

  • Bachelor's degree in education, Instructional Design, Organizational Development, HR, or related field (or equivalent experience).

  • 8-10+ years of progressive experience in Learning & Development, withdemonstratedsuccess buildingenterprise levellearning strategies.

  • Proven experience designing and scaling leadership development and digital/technology enabledlearning programs.

  • Strong understanding of AI, digital transformation, and technology adoption as it relates to workforce capability.

  • Demonstrated ability to translate business strategy into learning priorities with measurable impact.

  • Experience working in global, matrixed organizations with senior leaders.

Preferred

  • Experience in commercial real estate, professional services, or complex operational environments.

  • Handson experience with LMS platforms (e.g., Workday Learning), learning analytics, and modern authoring tools.

  • Familiarity with change management and how learning supports transformation initiatives.

Leadership Competencies

  • Strategic,future orientedthinker with strong business acumen

  • Data drivenandoutcomes focused

  • Highly effective communicator with executive presence

  • Comfortable operating at both strategy and execution levels

  • Collaborative, inclusive leader with a global mindset

  • Calm, organized, and adaptable in fastmoving environments

Why This Role Matters

This role will shape how GOS builds skills for the future, particularly as AI and digital capabilities become core to how we serve clients andoperateat scale. The Director, Learning &Development,will play a pivotal role in ensuring our leaders and teams are confident, capable, and prepared to succeed in an evolving landscape.

AAP/EEO Statement:

C&Wprovidesequal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employmentare treatedwithout regard to any of these characteristics. Discrimination of any type will notbe tolerated.


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 136,000.00 - $160,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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