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Director Of Hotel Operations Jobs (NOW HIRING)

Riley Hotel Group

Director of Sales

Mechanicsburg, PA · On-site

Director of Sales Mechanicsburg, PA Hyatt Studios is currently seeking an experienced, full-time ... Knowledge of hotel operations * Knowledge of Microsoft Word; Excel; Outlook and experience with ...

Hard Rock Hotel & Casino

Hotel Lead

Sioux City, IA · On-site

JOB SUMMARY The Hotel Lead is responsible for managing, coordinating, and directing the activities of Hotel and Retail areas in the absence of the Assistant Manager of Hotel Operations in a manner ...

Thind Management

Hotel Director of Sales

Conroe, TX · On-site

Hotel Director of Sales Introduction Welcome to Thind Management, a family-owned management company ... Work closely with other departments, such as operations, marketing, and finance, to ensure seamless ...

Crescent

Director of Operations

Denver, CO · On-site

Populus is not just a hotel; it is a new species of hospitality. As the nation's first carbon ... We are seeking an exceptional Director of Operations to help lead this landmark property. This ...

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Director Of Hotel Operations information

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$45K

$96.7K

$137.5K

How much do director of hotel operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of hotel operations in the United States is $96,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $117,000.00 per year, depending on experience, location, and employer.

What does a director of hotel operations do?

A Director of Hotel Operations oversees the daily functions and overall management of a hotel or hospitality property. They are responsible for maintaining high standards of guest satisfaction, managing staff, coordinating departments such as housekeeping, front desk, and food services, and ensuring profitability. This role also involves budgeting, implementing hotel policies, and working closely with other executives to achieve business goals. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are some common challenges faced by a director of hotel operations and how can they be addressed?

A Director of Hotel Operations often encounters challenges such as maintaining high service standards during peak occupancy, managing diverse teams, and ensuring profitability while controlling costs. Balancing guest satisfaction with operational efficiency requires strong leadership, effective communication, and a hands-on approach to problem-solving. Proactively addressing staff training, monitoring performance metrics, and fostering collaboration across departments can help overcome these challenges and drive the hotel's overall success.

What is the difference between Director Of Hotel Operations vs Hotel General Manager?

AspectDirector Of Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and guest experience
ResponsibilitiesDevelops policies, manages budgets, and coordinates departmentsEnsures guest satisfaction, staff management, and operational efficiency
Required CredentialsHospitality management degree, experience in operationsHospitality degree, hotel management experience
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel

The main difference is that the Director Of Hotel Operations focuses on strategic oversight and departmental coordination across multiple properties or the entire hotel chain, while the Hotel General Manager handles daily operations and guest services at a specific hotel location. Both roles require hospitality experience and management skills, but their scope and responsibilities differ.

What are the key skills and qualifications needed to thrive as a director of hotel operations, and why are they important?

To thrive as a Director of Hotel Operations, you need extensive experience in hospitality management, strong business acumen, and typically a degree in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and relevant certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional leadership, problem-solving, and communication skills help in motivating teams and ensuring guest satisfaction. These skills and qualifications are crucial for optimizing operational efficiency, driving profitability, and maintaining high service standards in a competitive hotel environment.
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Director Of Hotel Operations jobs near you
Infographic showing various Director Of Hotel Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,747 per year, or $46.5 per hour.

Director of Sales

Riley Hotel Group

Mechanicsburg, PA • On-site

Full-time

Posted 24 days ago

Job description

Director of Sales

Mechanicsburg, PA

Hyatt Studios is currently seeking an experienced, full-time Director of Sales to join our team in Mechanicsburg, Pennsylvania!

What we can offer YOU:

  • Dental insurance
  • Vision insurance
  • Pay: Dependent on experience

The right candidate will have:

  • 3+ years of past sales experience in a hotel setting
  • Knowledge of hotel operations
  • Knowledge of Microsoft Word; Excel; Outlook and experience with hotel reservation and revenue management systems
  • Ability to complete in-person sales visits to clients
  • Understanding of how to improve local negotiated account business

Our Director of Sales will:

  • Analyze market and accordingly create marketing plan to drive group business and ADR
  • Work to ensure property reaches budget/revenue goals
  • Articulate sales performance to corporate office and general manager
  • Communicate effectively to staff on sales clients, groups, VIP guests, etc.
  • Call new prospects drive business new and repeat business
  • Solicit, negotiate and book new and repeat business through various efforts
  • Develop and continually enhance relationships with key accounts to maintain and increase our market share
  • Maintain consistent and timely verbal and written communication with clients
  • Assist in developing an annual sales and marketing plan
  • Identify marketing strategy for each market segment
  • Analyze historical, current and future hotel trends, and market trends
  • Create selling strategies to capture the maximum amount of revenue to meet/exceed sales goals.

Are you interested in becoming our Sales Manager? Apply with a current resume today!

A sense of pride shines through in everything we do, and that's why so many branded and independent hotels count on Riley Hotel Group for themanagement,design, anddevelopmentof their properties. Our approach provides higher than average internal rates of return and cash flows, repeat business, and a stellar reputation for quality guest experiences.

Education:no requirementsEmployment Type: FULL_TIME

Apply