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Director Of Gift Processing Donor Service Jobs in Decatur, GA

Morehouse College

Director of Development

Atlanta, GA · On-site

... full range of advancement support services including prospect research and management ... donor stewardship. * Manage Portfolio Solicitation process, including recommending proposal ask ...

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All JobsOf Gift Processing Donor Service JobsDirector Of Gift Processing Donor Service JobsDirector Of Gift Processing Donor Service Jobs in Decatur, GA

Director Of Gift Processing Donor Service information

See Decatur, GA salary details

$35.6K

$73.8K

$107.9K

How much do director of gift processing donor service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of gift processing donor service in Decatur, GA is $73,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What are the responsibilities of a director of gift processing donor service?

A Director of Gift Processing Donor Service oversees the management and processing of donations for a nonprofit or educational institution. Their responsibilities include ensuring the accurate recording of gifts, maintaining donor records, and managing a team that handles gift entry, acknowledgment, and reporting. They also develop and implement best practices for donor stewardship, work closely with finance and advancement teams, and ensure compliance with legal and ethical standards. Ultimately, they play a critical role in maintaining donor trust and supporting fundraising efforts.

What are some common challenges faced by a director of gift processing donor service, and how can they be addressed?

A Director of Gift Processing Donor Service often navigates challenges such as maintaining data accuracy, ensuring timely gift acknowledgments, and managing high volumes during peak fundraising periods. Addressing these issues involves implementing robust data management systems, fostering a culture of continuous process improvement, and providing regular training for staff. Additionally, effective cross-departmental collaboration is essential to streamline workflows and enhance donor satisfaction. Staying proactive with technology updates and compliance regulations also helps mitigate potential risks.

What are the key skills and qualifications needed to thrive as a director of gift processing donor service, and why are they important?

To excel as a Director of Gift Processing Donor Service, you need expertise in fundraising operations, data management, and donor stewardship, often supported by a bachelor’s degree and experience in nonprofit development. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), financial reconciliation tools, and compliance standards is typically required. Strong leadership, attention to detail, and effective communication skills set top professionals apart in this role. These competencies are critical to ensure accurate gift processing, maintain donor trust, and support the organization’s fundraising success.

What is the difference between Director Of Gift Processing Donor Service vs Gift Processing Supervisor?

AspectDirector Of Gift Processing Donor ServiceGift Processing Supervisor
ResponsibilitiesOversees entire gift processing and donor service operations, develops policies, manages staff, and ensures complianceManages daily gift processing tasks, supervises staff, and ensures accurate data entry and gift handling
CredentialsBachelor’s degree, experience in donor services or gift processing, leadership skillsHigh school diploma or equivalent, experience in gift processing or administrative roles
Work EnvironmentOffice setting, leadership role, strategic planningOffice or data entry environment, operational focus

The Director Of Gift Processing Donor Service holds a strategic leadership role overseeing the entire gift processing and donor service functions, while the Gift Processing Supervisor manages daily operations and staff. The director typically requires more experience and higher-level skills, whereas the supervisor focuses on operational tasks. Both roles are essential for effective donor management and gift processing in nonprofit organizations.

What job categories do people searching Director Of Gift Processing Donor Service jobs in Decatur, GA look for?

The top searched job categories for Director Of Gift Processing Donor Service jobs in Decatur, GA are:

Director Of Gift Processing Donor Service jobs near you
Infographic showing various Director Of Gift Processing Donor Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $73,816 per year, or $35.5 per hour.

Donor Services Technician (Decatur)

The Blood Connection

Decatur, GA • On-site

$17.85/hr

Full-time

Re-posted 6 days ago

The Blood Connection rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!
Position Overview
$17.85/HR
The overall objective of a Donor Services Technician is to enhance and maximize the donor experience. As the first impression of the organization, the Donor Services Technician must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role must have excellent customer service skills and a presentable appearance. A Donor Services Technician must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours' notice. This position supports donor centers and mobile operations.
Essential Functions
Greeting Donors and Guests:
  • Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience
  • Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act
  • Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience

Donor Eligibility:
  • Assesses donor eligibility by performing computer verification
  • Screens prospective donors through medical history, mini physical, and testing results
  • Provides educational material

Donor Collection:
  • Performs the donor health history and physical assessment according to current standard operating procedures
  • Selects proper material for blood collection
  • Escorts donor through next phase of collection and ensures proper handoff to collections team member

Maintaining Store Front Impression:
  • Maintains facility appearance (organization and cleanliness of store front donor areas) by assuring that all store front l areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)
  • Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances

Liaising with Donors and Guests:
  • Communicates the TBC vision of donor experience to patrons
  • Capable of conveying the organizational values
  • Capable of conveying the operational mission
  • Engages donors in conversation and makes them feel important
  • Stays "close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance
  • Reports to management all observations that may tarnish a donor's experience. Immediately contacts management if the donor appears disgruntled or unsatisfied
  • Extends appreciation and gratitude to donors
  • Completes TBC Donation Experience Training

Operational Responsibilities:
  • Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient
  • Provides professional, courteous, and prompt service
  • Performs reception and telephone duties as assigned
  • Performs donor collection support tasks (as indicated by appropriate training and release-to-task)
  • Stocks donor screening room

Miscellaneous:
  • Participates in TBC sponsored blood drives and other special events
  • Other duties as assigned or required

Minimum Qualifications
  • High School Diploma or GED
  • Customer service experience preferred
  • Valid Driver's License with no major infractions and dependable transportation
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting and/or pulling/pushing up to 50 pounds
  • Sitting, standing, or walking for an extended period
  • Bending and twisting

Equal Opportunity Employer Veterans/Disabled

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