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Director Of Gift Processing Donor Service Jobs (NOW HIRING)

Gift Services Specialist

Seattle, WA · On-site

$19.25 - $25/hr

... for processing and entry into donor databases. * Process a wide range of gift and pledge ... Strong interpersonal and customer service skills. * Ability to collaborate effectively with team ...

Gift Processor, Part Time

Newton, MA · On-site

$23.50 - $25.50/hr

Director of Strategic Operations for University Advancement Employment Status: Part-Time/12 Months ... service skills and an ability to maintain appropriate confidentiality of sensitive donor ...

Sr. Gift Services Representative

Miami, FL · On-site

$18.50 - $25.25/hr

... donor gifts, and maintaining an accurate database with correct donor/prospect biographical ... Processes financial transactions related to fundraising activities of all values and types into the ...

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Director Of Gift Processing Donor Service information

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$36.5K

$75.6K

$110.5K

How much do director of gift processing donor service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for director of gift processing donor service in the United States is $75,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the responsibilities of a director of gift processing donor service?

A Director of Gift Processing Donor Service oversees the management and processing of donations for a nonprofit or educational institution. Their responsibilities include ensuring the accurate recording of gifts, maintaining donor records, and managing a team that handles gift entry, acknowledgment, and reporting. They also develop and implement best practices for donor stewardship, work closely with finance and advancement teams, and ensure compliance with legal and ethical standards. Ultimately, they play a critical role in maintaining donor trust and supporting fundraising efforts.

What are some common challenges faced by a director of gift processing donor service, and how can they be addressed?

A Director of Gift Processing Donor Service often navigates challenges such as maintaining data accuracy, ensuring timely gift acknowledgments, and managing high volumes during peak fundraising periods. Addressing these issues involves implementing robust data management systems, fostering a culture of continuous process improvement, and providing regular training for staff. Additionally, effective cross-departmental collaboration is essential to streamline workflows and enhance donor satisfaction. Staying proactive with technology updates and compliance regulations also helps mitigate potential risks.

What are the key skills and qualifications needed to thrive as a director of gift processing donor service, and why are they important?

To excel as a Director of Gift Processing Donor Service, you need expertise in fundraising operations, data management, and donor stewardship, often supported by a bachelor’s degree and experience in nonprofit development. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), financial reconciliation tools, and compliance standards is typically required. Strong leadership, attention to detail, and effective communication skills set top professionals apart in this role. These competencies are critical to ensure accurate gift processing, maintain donor trust, and support the organization’s fundraising success.

What is the difference between Director Of Gift Processing Donor Service vs Gift Processing Supervisor?

AspectDirector Of Gift Processing Donor ServiceGift Processing Supervisor
ResponsibilitiesOversees entire gift processing and donor service operations, develops policies, manages staff, and ensures complianceManages daily gift processing tasks, supervises staff, and ensures accurate data entry and gift handling
CredentialsBachelor’s degree, experience in donor services or gift processing, leadership skillsHigh school diploma or equivalent, experience in gift processing or administrative roles
Work EnvironmentOffice setting, leadership role, strategic planningOffice or data entry environment, operational focus

The Director Of Gift Processing Donor Service holds a strategic leadership role overseeing the entire gift processing and donor service functions, while the Gift Processing Supervisor manages daily operations and staff. The director typically requires more experience and higher-level skills, whereas the supervisor focuses on operational tasks. Both roles are essential for effective donor management and gift processing in nonprofit organizations.

More about Director Of Gift Processing Donor Service jobs

What cities are hiring for Director Of Gift Processing Donor Service jobs?

Cities with the most Director Of Gift Processing Donor Service job openings:

What states have the most Director Of Gift Processing Donor Service jobs?

States with the most job openings for Director Of Gift Processing Donor Service jobs include:

Infographic showing various Director Of Gift Processing Donor Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,605 per year, or $36.3 per hour.

Associate Director of Gift Planning

Canton, MA • On-site


The Salvation Army Eastern Territory
Non-Profits • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

597th of 783 rated non-profit organizations

People enjoy working here

Recommended by students

Recommended by parents


$87K - $114K/yr

Full-time

Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Overview

The Salvation Army's Divisional Headquarters is hiring an Associate Director of Gift Planning and offers excellent benefit package to eligible employees including:

  • Generous paid time off every year that includes: vacation and sick time, holidays, and up to 3 personal days.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive health care coverage with low-cost employee premiums, co-pays and deductibles
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Flexible Spending Accounts
  • Eligibility for the Federal Government's Public Student Loan Forgiveness Program
  • Most importantly – a job with a good purpose!

Location: 25 Shawmut Rd., Canton, MA

Hours/week: 35 hours per week (Monday through Friday, 8:30 a.m. – 4:00 p.m., with additional hours as required for exempt positions).

Exemption: Exempt

Pay Range: $87,884.88 – $114,297

*starting pay varies depending on experience and qualifications*

Primary responsibilities include cultivation and completion of both irrevocable and revocable planned gifts for The Salvation Army. Works under the direct supervision of the Director of Gift Planning.

Duties & Responsibilities:

a) Professional cultivation, promotion, and closure of planned gifts within and for the benefit of the Division or corps/units within the Division.

b) Provide proper estate and gift planning education and counsel to donors, prospects, volunteers and volunteer groups, Salvation Army advisory boards and Salvation Army officers and employees who require such knowledge for fulfillment of their respective responsibilities.

c) Advise all donors prior to the completion of each gift, regardless of the type, of The Salvation Army's allocation procedures governing the distribution of unrestricted gifts and of all designation options through which they may specify their gifts for local or restricted applications.

d) The decision to leave a gift unrestricted or to designate it for any special or local use must be that of the donor.

e) Work in a professional, cooperative, and productive manner with other development staff and Divisional Headquarters personnel.

f) Provide monthly written reports to the Director of Gift Planning and to the Territorial Office of Special Gifts summarizing activities and results of the preceding month, as well as plans for continuing efforts during the then present month. All such reports shall be goal oriented in terms of plans, progress, and production.

g) In consultation with the Director of Gift Planning, agree on program and gift production goals for his/her own work and organize priorities and activities toward the achievement of gift production objectives. It is expected that the Associate Director of Gift Planning will spend at least half of his or her time visiting donors and prospects in their homes, offices, or other private places to discuss their planned giving desires.

h) Devote full time to Gift Planning responsibilities.

  • Relationship with Territorial Headquarters
  • Although the Associate Director is a Divisional employee, he/she will have a direct relationship with the Territorial Office of Special Gifts, whose personnel will provide certain assistance and oversight and training and education programs.

    • The Associate Director shall receive orientation and training at the time of employment by representatives of Territorial Headquarters.
    • The Associate Director shall attend such annual programs and strategy conferences for Divisional Gift Planning professionals as scheduled by the Territorial Community Relations and Development Secretary.
    • The Associate Director, subject to the approval of the Director of Gift Planning, shall attend such other education and training programs as may be deemed appropriate and as provided for in the operating budget.
    • The Associate Director shall establish and maintain membership in professional organizations as recommended by the Director of Gift Planning and/or Territorial Director of Special Gifts subject to existing policy and budget provision.
    • The Territorial Director of Special Gifts Staff shall have access to the Associate Director through the Director of Gift Planning. Territorial Office of Special Gifts staff shall serve as the Territorial Headquarters' representatives to ensure program quality.
  • Organizational Responsibilities
  • The Associate Director of Gift Planning shall work within the established structure and organization of The Salvation Army's Eastern Territory. To achieve this, he/she will:

    • Adhere to all policies as defined in the Division's Employment Manual for Professional Employees and in his/her Employment Agreement.
    • Be knowledgeable and guided by the financial policies set forth in The Salvation Army Territorial General and Special Fiscal Policies governing Gifts by Will, Trust, or Similar Instrument.
    • Refrain from any activity which might lead to a conflict of interest as such as dealing in securities, real estate, life insurance, etc. Where such experience and expertise may be carried forward from previous employment, he/she will in no situation involve himself/herself in such transactions while representing The Salvation Army or use any Salvation Army contacts to make sales for personal profit.
    • Maintain a high level of professional competence, integrity, credibility, and enthusiasm.
    • Maintain records of contacts and telephone logs with donors and prospects as part of the tracking and donor cultivation process.
    • Participate in department meetings as required or requested.
    • Refrain from signing any document on behalf of The Salvation Army and from investing or subordinating funds belonging to any donor, any prospect, or The Salvation Army.
    • Refrain from pursuit or acceptance of any direct personal gain as result of donor or prospect contacts. Accept no gratuities or gifts and allow no bequests or remainder interests to be designated to any individual representing The Salvation Army.
    • Understand that compensation for this position shall be on a stated salary only. No remuneration shall be based on a percentage of funds raised or on any other arrangement which might be construed to be a form of commission.
  • General Statements
    • In all matters involving donors or prospective donors, the interests of those parties shall take precedence over those of The Salvation Army. No program, agreement, trust, contact or commitment shall be urged upon a donor which would benefit The Salvation Army at the expense of the donor.
    • It shall be the policy of The Salvation Army to exercise extreme caution against the use of what may be construed as high-pressure sales techniques or coercion when dealing with donors or prospects.
    • All information concerning donors or prospects shall be maintained in strict confidence and become the property of The Salvation Army.

    QUALIFICATIONS

    Education Requirements:

    The Associate Director of Gift Planning will have the following qualifications with hiring decisions determined by the Division with approval of the Territorial Headquarters:

    • Bachelor's degree.
    • Knowledge of planned giving vehicles.
    • Five+ years of experience in a planned giving-centric or philanthropic advisory role, preferably with a mission-driven organization.
    • Demonstrated record of cultivating and closing gifts.
    • Strong oral and written communication skills.
    • Strong affinity for the ministry of The Salvation Army.

    Work Experience:

    List special skills, licenses, certificates, or registrations that are required to perform the essential duties of this job.

    • Have or earn within three years from date of hire a level of certification applicable to planned giving, such as: CFP®, JD, CAP®, CFA, CGPA, CGPP or other designation approved by the Territorial Director of Special Gifts.
    • Since the Associate Director will be driving in the performance of his or her duties, at the time of hire the Associate Director must have and maintain a valid automobile operator's license and an acceptable driving record acceptable to The Salvation Army.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

    The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US


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Pay

Benefits

Hours and flexibility

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