ZipRecruiter

Log In

1

Director Of Gift Processing Donor Service Jobs (NOW HIRING)

Denver Health

Gift Processing Specialist

Denver, CO · On-site

$24.98 - $34.97/hr

Strong understanding of gift processing standards, donor intent, and basic nonprofit accounting ... Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance ...

Rosie's Place

Director of Annual Fund

Boston, MA · On-site

This role also provides strategic oversight of gift processing, donor acknowledgment, and ... service to our community. The Director of Annual Fund is a full-time, exempt position. While the ...

Hammond School

Advancement Services Coordinator

Columbia, SC · On-site

$18.25 - $23.25/hr

... as the primary steward of advancement data, gift processing, donor acknowledgments, and ... customer service and professionalism. This position reports to the Director of Institutional ...

CANCER CARE INC

Gift Processor - Part Time

Manhattan, NY · Hybrid

$30/hr

... processing and exceptional customer service. The Gift Processor is responsible for the timely and accurate processing of charitable contributions and maintenance of donor records within Cancer Care ...

Tuskegee University

Collaborate with Academic Affairs, Enrollment Management, Student Financial Services, Financial Aid ... Process improvement. Ability to: * Interpret gift agreements and donor restrictions. * Maintain ...

Wesley Glen Ministries

Database Coordinator

Macon, GA · On-site

$15/hr

Director of Philanthropic Services Status: Part-Time Pay : $15/hour, 12 hours per week Position ... Handle gift processing, donor acknowledgments, and accurate tracking of contributions. * Prepare ...

next page

Showing results 1-20

All JobsOf Gift Processing Donor Service JobsDirector Of Gift Processing Donor Service Jobs

Director Of Gift Processing Donor Service information

See salary details

$36.5K

$75.6K

$110.5K

How much do director of gift processing donor service jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of gift processing donor service in the United States is $75,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the responsibilities of a director of gift processing donor service?

A Director of Gift Processing Donor Service oversees the management and processing of donations for a nonprofit or educational institution. Their responsibilities include ensuring the accurate recording of gifts, maintaining donor records, and managing a team that handles gift entry, acknowledgment, and reporting. They also develop and implement best practices for donor stewardship, work closely with finance and advancement teams, and ensure compliance with legal and ethical standards. Ultimately, they play a critical role in maintaining donor trust and supporting fundraising efforts.

What are the key skills and qualifications needed to thrive as a director of gift processing donor service, and why are they important?

To excel as a Director of Gift Processing Donor Service, you need expertise in fundraising operations, data management, and donor stewardship, often supported by a bachelor’s degree and experience in nonprofit development. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), financial reconciliation tools, and compliance standards is typically required. Strong leadership, attention to detail, and effective communication skills set top professionals apart in this role. These competencies are critical to ensure accurate gift processing, maintain donor trust, and support the organization’s fundraising success.

What are some common challenges faced by a director of gift processing donor service, and how can they be addressed?

A Director of Gift Processing Donor Service often navigates challenges such as maintaining data accuracy, ensuring timely gift acknowledgments, and managing high volumes during peak fundraising periods. Addressing these issues involves implementing robust data management systems, fostering a culture of continuous process improvement, and providing regular training for staff. Additionally, effective cross-departmental collaboration is essential to streamline workflows and enhance donor satisfaction. Staying proactive with technology updates and compliance regulations also helps mitigate potential risks.

What is the difference between Director Of Gift Processing Donor Service vs Gift Processing Supervisor?

AspectDirector Of Gift Processing Donor ServiceGift Processing Supervisor
ResponsibilitiesOversees entire gift processing and donor service operations, develops policies, manages staff, and ensures complianceManages daily gift processing tasks, supervises staff, and ensures accurate data entry and gift handling
CredentialsBachelor’s degree, experience in donor services or gift processing, leadership skillsHigh school diploma or equivalent, experience in gift processing or administrative roles
Work EnvironmentOffice setting, leadership role, strategic planningOffice or data entry environment, operational focus

The Director Of Gift Processing Donor Service holds a strategic leadership role overseeing the entire gift processing and donor service functions, while the Gift Processing Supervisor manages daily operations and staff. The director typically requires more experience and higher-level skills, whereas the supervisor focuses on operational tasks. Both roles are essential for effective donor management and gift processing in nonprofit organizations.

More about Director Of Gift Processing Donor Service jobs
What cities are hiring for Director Of Gift Processing Donor Service jobs? Cities with the most Director Of Gift Processing Donor Service job openings:
What states have the most Director Of Gift Processing Donor Service jobs? States with the most job openings for Director Of Gift Processing Donor Service jobs include:
What job categories do people searching Director Of Gift Processing Donor Service jobs look for? The top searched job categories for Director Of Gift Processing Donor Service jobs are:
Director Of Gift Processing Donor Service jobs near you
Infographic showing various Director Of Gift Processing Donor Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,605 per year, or $36.3 per hour.

Director, Gift Operations and Compliance

PBS

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

PBS rating

7.9

Company rating: 7.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

24th of 76 rated media

Job description

Position Title:
Director, Gift Operations and Compliance
Department:
PBS Foundation
Corporate Area:
PBS Foundation
Status:
Regular, Full time Exempt
Manager Title:
VP, Advancement
Position Overview:
The Director of Gift Operations leads the strategy, management, and continuous improvement of gift processing, donor data management, gift compliance, stewardship support, and fundraising operations. This role ensures the integrity of donor and financial data, oversees gift administration processes, supports fundraising effectiveness, and provides leadership for operational systems that enable philanthropic growth.
The Director serves as a key partner to the Foundation team, Finance, Marketing, and Executive Leadership, ensuring that gifts are processed accurately, donors receive exceptional service, and fundraising teams have reliable data for decision-making.
Key responsibilities will include, but are not limited to:
Gift Processing, Administration and Compliance
  • Oversee all gift processing and administration activities, including cash, checks, credit cards, securities, donor-advised funds, planned gifts, matching gifts, and online contributions.
  • Ensure timely and accurate recording, acknowledgment, and receipting of donor gifts.
  • Ensure timely sharing of relevant information.
  • Develop and maintain gift acceptance, processing, and compliance policies.
  • Monitor service-level agreements and processing performance metrics.
  • Ensure adherence to IRS regulations, accounting standards, and organizational policies.
  • Oversees the timely preparation and submission of annual compliance reports for the various state charitable solicitation and charitable gift annuity registrations/renewals.
  • Oversees the documentation for restricted and complex gifts in collaboration with Accounting, Finance, and Foundation staff.

Revenue Reconciliation & Accounting Coordination
  • Collaborate closely with the Accounting and Finance departments to reconcile gifts monthly, ensuring alignment between the development database and the general ledger.
  • Review gift and grant agreements to ensure proper accounting treatment following GAAP, nonprofit sector standards, and internal standards. Apply proper accounting treatment to gifts following GAAP and nonprofit sector standards, including revenue recognition, restrictions, pledges, and in-kind valuation.
  • Assist Finance in working with the various program departments to ensure spending complies with the gift and grant agreements as applicable; provide reporting documentation for grants as needed.
  • Work with Accounting and Finance to support annual audits, providing documentation such as gift reports, pledge schedules, and donor backup.

Fundraising Operations
  • Lead fundraising operations strategy and process improvement initiatives.
  • Collaborate with Foundation leadership to optimize fundraising workflows.
  • Manage campaign coding, gift allocation structures, and fundraising reporting requirements.
  • Support annual campaigns, major gifts, planned giving, grants, and special fundraising initiatives.
  • Develop operational plans that support revenue growth objectives.

Data Management and CRM Administration
  • Maintain data integrity within the donor database and related fundraising systems.
  • Oversee constituent record management, data imports, exports, and integrations.
  • Ensure accurate tracking of pledge agreements and payments.
  • Partner with technology teams on CRM enhancements and system implementations.

Reporting and Analytics
  • Develop dashboards and performance reports for fundraising leadership and executive management.
  • Analyze fundraising trends, donor retention, pipeline development, and campaign performance.
  • Provide forecasting and revenue analysis to support strategic planning.
  • Ensure data accuracy for board reports, audits, and regulatory filings.

Leadership and Staff Management
  • Supervise gift processing, constituent records and gift administration/compliance staff.
  • Establish departmental goals, performance expectations, and professional development plans.
  • Foster a culture of customer service, accuracy, accountability, and continuous improvement.
  • Lead cross-functional projects and operational initiatives.

Requirements for success:
  • Bachelor's degree in Business Administration, Nonprofit Management, Finance, Information Systems, or related field.
  • 7-10 years of progressive experience in fundraising operations, advancement services, gift administration, or nonprofit finance.
  • 3-5 years of supervisory or management experience.
  • Experience with fundraising CRMs.
  • Strong knowledge of gift processing, donor database management, and fundraising best practices.
  • Experience with financial reconciliation and audit support.
  • Advanced reporting and analytical skills.
  • Experience leading CRM conversions or fundraising technology projects.
  • Knowledge of planned giving, donor-advised funds, and complex gift administration.
  • Strategic leadership
  • Fundraising operations expertise
  • Data governance and analytics
  • Financial acumen
  • Process improvement
  • Project management
  • Staff development
  • Attention to detail
  • Collaboration and relationship management
  • Problem-solving and decision-making

The base pay range for this position at the beginning of employment is expected to be between $125,000 and $135,000/year. The actual base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will also include other elements for eligible employees, including: (i) eligibility for discretionary bonuses; (ii) various insurance options, including medical, dental, vision, hearing, life, accidental death and dismemberment, short-term and long-term disability, and business travel accident insurance; (iii) identity protection program; (iv) employee assistance program; (v) financial and retirement savings benefits including the PBS Retirement Plan 403(b); (vi) paid time off (17 days per year), paid sick time benefits (12 days per year), paid parental leave (60 days / 12 weeks ), and paid holidays (12 days per year). Details of these benefit plans will be provided upon request. The application window for this position is expected to close on 8/31/2026.
If hired, the employee will be in an "at-will position," and the Company reserves the right to modify the base hourly rate/salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
PBS is an Equal Opportunity Employer in accordance with the EEOC and the Commonwealth of Virginia.

What PBS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply