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Director Of Gift Processing Donor Service Jobs (NOW HIRING)

Caltech

Assistant Director of Stewardship

Pasadena, CA · On-site

... customer service. Partnering with other members of the Stewardship team, the Assistant Director ... donor-funded centers, institutes, and related initiatives. * Support the daily processing of gift ...

ITC

Director of Alumni and Donor Relations

Atlanta, GA · On-site

$65K/yr

Director of Alumni and Donor Relations Department: Institutional Advancement Office Location ... Review and approve donor gift documentation prior to processing * Maintain financial dashboards for ...

Scripps College

Director-Gift Planning

Claremont, CA · On-site

The Director of Gift Planning is responsible for building a premier planned giving program by enlarging outreach and communication, and engaging the constituency on the power of gift planning.

Schechter School of Long Island

Be Seen First

Director of Development

Williston Park, NY · On-site

$150K/yr

... accurate gift processing, reporting, and rigorous pipeline tracking. * Operational Excellence ... Ability to analyze donor data to prioritize efforts and maximize ROI on cultivation activities.

Girls Inc of Memphis

Development Director

Memphis, TN · On-site

$75K/yr

About Girls Inc. of Memphis Girls Inc. of Memphis is growing to inspire more girls to be strong ... Ensure accurate gift processing, donor records, moves management, reporting, segmentation, and data ...

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Director Of Gift Processing Donor Service information

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$36.5K

$75.6K

$110.5K

How much do director of gift processing donor service jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director of gift processing donor service in the United States is $75,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the responsibilities of a director of gift processing donor service?

A Director of Gift Processing Donor Service oversees the management and processing of donations for a nonprofit or educational institution. Their responsibilities include ensuring the accurate recording of gifts, maintaining donor records, and managing a team that handles gift entry, acknowledgment, and reporting. They also develop and implement best practices for donor stewardship, work closely with finance and advancement teams, and ensure compliance with legal and ethical standards. Ultimately, they play a critical role in maintaining donor trust and supporting fundraising efforts.

What are some common challenges faced by a director of gift processing donor service, and how can they be addressed?

A Director of Gift Processing Donor Service often navigates challenges such as maintaining data accuracy, ensuring timely gift acknowledgments, and managing high volumes during peak fundraising periods. Addressing these issues involves implementing robust data management systems, fostering a culture of continuous process improvement, and providing regular training for staff. Additionally, effective cross-departmental collaboration is essential to streamline workflows and enhance donor satisfaction. Staying proactive with technology updates and compliance regulations also helps mitigate potential risks.

What are the key skills and qualifications needed to thrive as a director of gift processing donor service, and why are they important?

To excel as a Director of Gift Processing Donor Service, you need expertise in fundraising operations, data management, and donor stewardship, often supported by a bachelor’s degree and experience in nonprofit development. Familiarity with donor management systems (such as Raiser's Edge or Salesforce), financial reconciliation tools, and compliance standards is typically required. Strong leadership, attention to detail, and effective communication skills set top professionals apart in this role. These competencies are critical to ensure accurate gift processing, maintain donor trust, and support the organization’s fundraising success.

What is the difference between Director Of Gift Processing Donor Service vs Gift Processing Supervisor?

AspectDirector Of Gift Processing Donor ServiceGift Processing Supervisor
ResponsibilitiesOversees entire gift processing and donor service operations, develops policies, manages staff, and ensures complianceManages daily gift processing tasks, supervises staff, and ensures accurate data entry and gift handling
CredentialsBachelor’s degree, experience in donor services or gift processing, leadership skillsHigh school diploma or equivalent, experience in gift processing or administrative roles
Work EnvironmentOffice setting, leadership role, strategic planningOffice or data entry environment, operational focus

The Director Of Gift Processing Donor Service holds a strategic leadership role overseeing the entire gift processing and donor service functions, while the Gift Processing Supervisor manages daily operations and staff. The director typically requires more experience and higher-level skills, whereas the supervisor focuses on operational tasks. Both roles are essential for effective donor management and gift processing in nonprofit organizations.

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Director Of Gift Processing Donor Service jobs near you
Infographic showing various Director Of Gift Processing Donor Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,605 per year, or $36.3 per hour.

Assistant Director of Stewardship

Caltech

Pasadena, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Job Summary
The purpose of Advancement and Alumni Relations (AAR) is to foster a thriving and engaged community of support for Caltech. By strengthening and nurturing the community of people who share and support the Institute's mission and values, we will ensure the Institute receives the necessary resources to achieve our aspirations and advocate for excellence in teaching, research, and scholarship in perpetuity.
Reporting to the Director of Stewardship, the Assistant Director of Stewardship is charged with supporting Caltech's comprehensive donor-centric stewardship program, which enhances the donor experience through accurate and consistent stewardship reporting. The Assistant Director possesses exceptional organizational skills, high attention to detail, an ability to meet deadlines, and a strong commitment to customer service. Partnering with other members of the Stewardship team, the Assistant Director helps ensure the long-term sustainability of Caltech's donor stewardship efforts by maintaining accurate data, mastering internal reporting processes, and creating additional efficiencies within the unit's reporting systems.
Essential Job Duties
  • Regularly audit new gift fund records, as well as systematically review older fund records, to preserve Stewardship's data integrity through consistent data collection and regular maintenance and enhancement of information within the AAR database.
  • Run reports and provide relevant data for the team's centralized, annual fund stewardship reporting activities for more than 700 endowed and current-use funds.
  • Help request and compile content for stewardship reports, such as student questionnaire responses for scholarship and fellowship reports.
  • Manage data within the ThankView system to facilitate the collection and distribution of stewardship videos from scholars, fellows, and other members of the campus community.
  • Compile information for and facilitate mass uploads of scholarship recipient, fellowship recipient, and endowed fund financial data to the AAR database.
  • Maintain a comprehensive inventory of endowed professorship and leadership chair faculty appointments at Caltech; provide regular updates to Faculty Records, the Provost's office, and Fund Accounting.
  • Work collaboratively with Advancement Information team and stewardship colleagues to track donor gifts and monitor, maintain, and regularly update information about giving society members and stewardship preferences.
  • Help coordinate e- and hard copy mailings of donor impact reports and other donor stewardship efforts.
  • Maintain gift fund data and the highest level of confidentiality and discretion necessary when working with financial and gift information.
  • Working with stewardship team members, support the tracking of data for individualized stewardship strategies and plans for major donors. This includes:
    • Preparing donor data for stewardship team and prospect manager review.
    • Tacking donor stewardship milestones such as birthdays and anniversaries of significant donor-funded centers, institutes, and related initiatives.
  • Support the daily processing of gift acknowledgment correspondence, as needed.
  • Support generation of gift agreements, as needed.
  • Provide outstanding customer service to AAR colleagues and other internal stakeholders regarding inquiries about annual stewardship reporting activities.
  • In conjunction with stewardship colleagues, proactively identify and resolve issues that impede the fulfillment of donor intent or provide information to campus partners that provides clarity to donor intent.
  • Perform other duties and special projects as assigned.
Basic Qualifications
  • Bachelor's degree or equivalent related work experience.
  • Three years or more of experience in a nonprofit or higher education setting, with progressive responsibilities in administrative support, data management, and project coordination.
  • Experience with the philosophy and practices of institutional advancement and the principles of donor stewardship.
  • Excellent organizational, time management, and project management skills; ability to work collaboratively as well as manage projects proactively and independently to completion with limited oversight.
  • Meticulous attention to detail and accuracy.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Advanced proficiency in Microsoft Excel and other programs that provide the ability to interpret, manage, and track large quantities of data.
  • Experience using business databases to maintain and extract data.
  • Excellent verbal and written communication skills, including outstanding proofreading skills; ability to communicate effectively and efficiently with co-workers and the campus wide community.
  • Demonstrated ability to handle confidential information with discretion.
  • Strong customer service orientation and skills, demonstrating a professional and friendly demeanor, including the ability to anticipate and provide helpful service to internal and external customers.
  • Ability to articulate process and procedures in order to support and train others.
  • Authentic curiosity about science and technology.
  • Demonstrate the ability to practice and adhere to AAR's Guiding Principles.
Preferred Qualifications
  • Proficiency with Ellucian's Advance advancement and alumni relations database software or similar CRM.
  • Experience with other applications/tools such as Encompass, ThankView, InDesign, or other donor stewardship technologies.
  • Experience with SharePoint, Power Automate, and/or some basic coding skills a plus.
Required Documents
  • Resume.
  • Cover Letter.

Hiring Range
$68,400 - $104,000 per year
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.
Caltech is a VEVRAA Federal Contractor.
To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf.
Disability Accommodations
Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position.
If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at employment@caltech.edu.
Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting at employment@caltech.edu.

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