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Director Of Contract Operations Jobs (NOW HIRING)

Aluma Home Care

Director of Operations

Manchester, NH · On-site

Director of Operations Aluma Home Care - Manchester, New Hampshire Position Title Director of ... Support contract compliance and payer relationship management. * Assist ownership with strategic ...

Pet Alliance

Director of Operations

Orlando, FL · On-site

$95K - $115K/yr

Oversee contracts, vendor relationships, facilities maintenance, and operational infrastructure ... Partner with the Executive Director, Board of Directors, and leadership team to provide operational ...

MACH27

Director of Operations

Culver City, CA · On-site

$130K - $185K/yr

The Director, Operations works in close partnership with the CEO and the Director of Finance ... Forward all client-related legal documents and communications -- including MSAs and contract terms ...

OuterFactor

Director of Operations

Galesburg, MI · On-site

$90K - $115K/yr

Director of Operations Location: Galesburg, MI (On-site) Compensation: $90,000 - $115,000 base ... You'll own our end-to-end operations - from the relationships with our contract manufacturers and ...

CMR Recruiting

Director of Operations

Independence, OH

$100K - $130K/yr

Director of Operations for our Pediatric Behavioral Health Program Compensation: $100,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term ...

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Director Of Contract Operations information

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$34K

$107.7K

$179.5K

How much do director of contract operations jobs pay per year?

As of Jul 3, 2026, the average yearly pay for director of contract operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the 4 pillars of contract management?

The four pillars of contract management are administration, compliance, performance, and risk management. These areas ensure contracts are properly executed, monitored for adherence, and evaluated for potential issues, which is essential for contract operations roles like a Director of Contract Operations. Mastery of these pillars helps optimize contract value and mitigate legal or financial risks.

How much do contract managers get paid?

Contract managers typically earn a median annual salary of around $70,000 to $120,000, depending on experience, industry, and location. Senior contract managers or those in specialized fields may earn higher salaries, often supplemented with certifications like CPCM or CPM. Compensation can also include bonuses and benefits based on organizational size and complexity of contracts managed.

What are the key skills and qualifications needed to thrive as a Director Of Contract Operations, and why are they important?

To thrive as a Director Of Contract Operations, you need expertise in contract management, negotiation, risk assessment, and a solid understanding of relevant laws and regulations, often backed by a degree in business, law, or a related field. Familiarity with contract lifecycle management (CLM) software, ERP systems, and certifications such as Certified Commercial Contracts Manager (CCCM) or Certified Professional Contracts Manager (CPCM) is common. Strong leadership, analytical thinking, and excellent communication skills help drive performance and maintain productive stakeholder relationships. These skills ensure effective oversight of complex contracts, minimize risk, and support organizational goals through efficient contract execution.

What are some common challenges faced by a Director of Contract Operations, and how can they be addressed?

A Director of Contract Operations often encounters challenges such as managing a high volume of complex contracts, ensuring compliance with evolving regulations, and facilitating effective communication across departments. Successfully addressing these challenges requires strong organizational skills, proactive risk management, and the ability to implement efficient contract management systems. Regular collaboration with legal, procurement, and business teams is essential to streamline processes, resolve issues quickly, and maintain alignment with organizational goals.

What does a director of contracts do?

A director of contracts oversees the negotiation, drafting, and management of contractual agreements within an organization. They ensure compliance with legal standards, mitigate risks, and align contracts with business objectives, often working closely with legal teams and stakeholders. Strong negotiation skills and knowledge of contract law are essential for this role.

Do contract jobs pay well?

Contract roles for a Director of Contract Operations typically offer competitive pay, often higher than permanent positions due to the specialized skills and short-term nature of the work. Compensation can vary based on industry, location, and experience, with some contracts paying premium rates for expertise in contract management, negotiations, and compliance. Benefits may differ from full-time roles, but pay tends to reflect the level of responsibility and market demand for senior contract professionals.

What does a Director of Contract Operations do?

A Director of Contract Operations oversees the management of contracts throughout their lifecycle, ensuring compliance, risk mitigation, and efficient execution of agreements. They lead teams responsible for drafting, negotiating, implementing, and maintaining contracts with vendors, clients, or partners. This role also involves developing and improving contract management processes, resolving contract-related issues, and ensuring that organizational objectives and legal requirements are met. The Director of Contract Operations often collaborates with legal, procurement, sales, and finance departments to support business goals.
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Director Of Contract Operations jobs near you
Infographic showing various Director Of Contract Operations job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 17% Part Time, and 45% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

Aluma Home Care

Manchester, NH • On-site

Full-time

Posted 29 days ago

Job description

Director of Operations
Aluma Home Care - Manchester, New Hampshire
Position Title
Director of Operations
Reports To
Owner / Chief Executive Officer
Location
Manchester, New Hampshire
Position Type
Full-Time, Exempt
Position Summary
The Director of Operations is responsible for the overall operational management, regulatory compliance, staffing oversight, quality assurance, and financial performance of Aluma Home Care's non-medical home care services. This leadership position ensures the agency delivers exceptional client-centered care while maintaining compliance with all applicable federal, state, and payer requirements.
The Director of Operations provides strategic leadership to office staff, care coordinators, schedulers, and caregivers while promoting growth, operational efficiency, client satisfaction, and employee engagement.
Essential Duties and Responsibilities
Operations Management
  • Oversee the day-to-day operations of the home care agency.
  • Develop and implement operational policies, procedures, and best practices.
  • Monitor agency performance metrics and key performance indicators (KPIs).
  • Ensure efficient scheduling and service delivery to meet client needs.
  • Maintain agency readiness for audits, surveys, and regulatory reviews.
  • Identify opportunities to improve operational efficiency and service quality.

Regulatory Compliance
  • Ensure compliance with all applicable New Hampshire licensing requirements and federal regulations governing non-medical home care services.
  • Monitor caregiver credentialing, background checks, onboarding, and personnel records.
  • Ensure required documentation is completed, maintained, and retained according to agency policy.
  • Lead corrective action plans and quality improvement initiatives when deficiencies are identified.
  • Stay informed regarding changes in regulations, payer requirements, and industry standards.

Staffing and Human Resources
  • Oversee recruitment, hiring, onboarding, and retention of caregivers and office staff.
  • Ensure staffing levels adequately support client service needs.
  • Conduct employee performance evaluations and coaching.
  • Address employee relations concerns and disciplinary matters.
  • Promote a positive workplace culture focused on accountability, professionalism, and quality care.
  • Collaborate with management to develop workforce retention strategies.

Client Services and Quality Assurance
  • Ensure timely intake, service initiation, and ongoing coordination of care.
  • Monitor client satisfaction and investigate complaints or service concerns.
  • Implement quality assurance programs to evaluate service effectiveness.
  • Conduct regular audits of client and employee records.
  • Work collaboratively with clients, family members, referral sources, and community partners to resolve concerns and improve outcomes.

Financial and Business Management
  • Assist with budget development and financial planning.
  • Monitor operational expenses and staffing costs.
  • Review productivity, utilization, and profitability reports.
  • Identify opportunities for agency growth and expansion.
  • Support contract compliance and payer relationship management.
  • Assist ownership with strategic planning initiatives.

Leadership and Community Relations
  • Serve as a representative of Aluma Home Care within the community.
  • Develop and maintain relationships with referral sources, healthcare providers, case managers, hospitals, rehabilitation facilities, and community organizations.
  • Participate in networking events and business development activities.
  • Foster a culture of excellence, professionalism, and client-centered care.

Supervisory Responsibilities
The Director of Operations may directly supervise:
  • Care Coordinators
  • Scheduling Staff
  • Human Resources Personnel
  • Administrative Staff
  • Home Care Supervisors
  • Personal Care Aides/Home Care Aides
  • Other personnel as assigned

Qualifications
Required
  • Bachelor's degree in Healthcare Administration, Business Administration, Human Services, Nursing, or a related field; equivalent experience may be considered.
  • Minimum of three (3) years of management experience in home care, healthcare, human services, or a related field.
  • Strong knowledge of home care operations and regulatory compliance.
  • Experience managing personnel and operational budgets.
  • Excellent leadership, communication, and organizational skills.
  • Proficiency with electronic health records, scheduling software, and Microsoft Office applications.
  • Valid driver's license and reliable transportation.

Preferred
  • Five (5) or more years of leadership experience in home care operations.
  • Experience with Medicaid waiver programs, private duty home care, or managed care organizations.
  • Knowledge of quality assurance and performance improvement programs.
  • Experience with accreditation and regulatory surveys.

Core Competencies
  • Leadership and Team Development
  • Regulatory Compliance
  • Strategic Planning
  • Operational Excellence
  • Problem Solving and Decision Making
  • Financial Management
  • Customer Service
  • Relationship Building
  • Communication Skills
  • Time Management

Physical Requirements
  • Ability to sit, stand, walk, and use office equipment for extended periods.
  • Ability to travel locally to client homes, referral sources, and community meetings.
  • Ability to lift up to 25 pounds occasionally.

Work Environment
The Director of Operations works primarily in an office setting but may be required to travel to client locations, community events, referral partner meetings, and other business-related functions throughout New Hampshire.
Equal Employment Opportunity
Aluma Home Care is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Aluma Home Care reserves the right to modify this job description at any time to meet business and operational needs.

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