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Director Of Client Success Jobs in Raleigh, NC (NOW HIRING)

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

IQVIA

Director, Client Services

Durham, NC · Hybrid

Job Overview The Director, Client Services directs a group of operations staff for a designated region to ensure projects are appropriately resourced and employees are trained and developed to meet ...

IQVIA

Director, Client Services

Durham, NC · Hybrid

Job Overview The Director, Client Services directs a group of operations staff for a designated region to ensure projects are appropriately resourced and employees are trained and developed to meet ...

Bierman Autism Centers

Manager of Client Safety

Cary, NC · On-site

$90K - $100K/yr

We're looking for an experienced Director of Client Safety to build, own, and continuously ... What Success Looks Like Successful leaders in this role will: * Build an enterprise safety system ...

Bierman Autism Centers

Manager of Client Safety

Cary, NC · On-site

$90K - $100K/yr

We're looking for an experienced Director of Client Safety to build, own, and continuously ... What Success Looks Like Successful leaders in this role will: * Build an enterprise safety system ...

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Showing results 21-40

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Director Of Client Success information

See Raleigh, NC salary details

$37.4K

$118K

$174K

How much do director of client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of client success in Raleigh, NC is $118,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What does a director of client success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes while using a company's products or services. They develop and implement strategies to enhance client satisfaction, retention, and growth. This role involves collaborating closely with sales, support, and product teams to address client needs, resolve issues, and identify opportunities for upselling or cross-selling. Additionally, a Director of Client Success often analyzes client feedback and usage data to drive continuous improvement within the organization.

What are the key skills and qualifications needed to thrive as a director of client success?

To thrive as a Director Of Client Success, you need a strong background in client relationship management, strategic planning, and leadership, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team management skills help you build trust and drive results for both clients and internal teams. These skills ensure client retention, foster long-term partnerships, and contribute to overall business growth.

How does a director of client success typically collaborate with other departments to enhance the client experience?

A Director of Client Success frequently works cross-functionally with sales, product, and support teams to ensure that client needs are met holistically. They may participate in regular meetings to relay client feedback, advocate for necessary product improvements, and coordinate onboarding or renewal strategies. This role often requires balancing multiple priorities and fostering open communication channels, making strong collaboration skills essential. By aligning internal teams around client objectives, Directors of Client Success play a pivotal role in driving satisfaction and long-term retention.

What are the most commonly searched types of Of Client Success jobs in Raleigh, NC?

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Director Of Client Success jobs near you
Infographic showing various Director Of Client Success job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $118,045 per year, or $56.8 per hour.

Client Success Manager (Hybrid)

CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Client Success Manager

Location: Raleigh, NC (Hybrid)

Job Type: Full-Time

Department: Sales


Overview:

Looking for the perfect role to jump-start your IT career?

Do you desire a position that combines sales and relationship building skills?

Are you interested in joining a dynamic, growing company?


CSP is seeking an energetic and passionate Client Success Manager to help propel continued growth for our firm. This is a perfect opportunity to get into the IT industry, learn more than you can imagine, and work with a great team. The Client Success Manager position is a vital aspect of the CSP Sales Team, and will have an immediate impact by optimizing existing client relationships.


Responsibilities (What You’ll Do!):

· Be the “Quarterback” for existing clients, as the go to relationship point of contact

· Identify and close upsell opportunities within each client to help grow the account

· Become a “Trusted Advisor” leading Business Reviews and strategic planning meetings

· Act as the “Voice of the Customer” while collaborating across internal departments


Benefits (What You’ll Gain!):

· Continuous training and knowledge of the dynamic IT industry

· Personal and professional growth opportunity in an autonomous work setting

· Opportunity to work with driven colleagues in a fast paced, empowering organization

· Close mentorship with the Vice President, Growth

· A competitive compensation package that includes strong bonus and commission opportunities


Qualifications (What We Need From You!):

· Internal motivation to succeed in a goal-driven position

· Desire to learn in a rapidly changing environment

· Passion for solving problems and creating opportunities for mutual success

· Excellent written and verbal communication skills

· Detailed oriented, highly organized, and the ability to work successfully within specific timelines


About CSP, Inc.

· CSP is a family-owned company, providing IT Managed Services and cloud, security, and technology solutions across the Southeast since 1995

· CSP has an unwavering focus on customer service first, technology second, and a commitment to make “IT” right, leading to long term partnerships and a positive end user experience

· CSP strives to provide peace of mind that IT will always be a business enabler, aiding our clients to accomplish their operational goals

Company Description

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.

For more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here.

Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers.

We’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it.

If you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!