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Director Of Account Management Jobs in Reston, VA

BlackSky

Senior Director, Account Management

Herndon, VA · On-site +1

Senior Director, Account Management About Us: BlackSky is a real-time intelligence company. We own ... Apply knowledge of remote sensing, geospatial analytics, and space-based intelligence solutions to ...

Zayo Group, LLC

Account Director

Ashburn, VA · On-site

$115K - $140K/yr

Our Account Director is responsible for achieving sales and revenue growth targets through ... Manage a high volume of work while maintaining a high degree of responsiveness. * Track, analyze ...

HSP Direct

Account Management Assistant

Ashburn, VA · On-site

Learn strategy by doing the work Develop an understanding of direct-response fundraising, client ... Wants to build a career in account management, fundraising, marketing, politics, or mission-driven ...

HSP Direct

Account Management Assistant

Ashburn, VA · On-site

A clear path to Account Manager. At HSP Direct, we don't hire for availability-we hire for impact ... Learn strategy by doing the work Develop an understanding of direct-response fundraising, client ...

HSP Direct

Account Management Assistant

Ashburn, VA · On-site

A clear path to Account Manager. At HSP Direct, we don't hire for availability-we hire for impact ... Learn strategy by doing the work Develop an understanding of direct-response fundraising, client ...

Zayo Group, LLC

Account Director - SLED

Ashburn, VA · On-site

$100K - $140K/yr

Our Account Director is responsible for achieving sales and revenue growth targets through ... Manage a high volume of work while maintaining a high degree of responsiveness. * Track, analyze ...

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Showing results 21-40

All JobsOf Account Management JobsDirector Of Account Management JobsDirector Of Account Management Jobs in Reston, VA

Director Of Account Management information

See Reston, VA salary details

$74.9K

$128.2K

$183.1K

How much do director of account management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director of account management in Reston, VA is $128,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,700.00 and $144,600.00 per year, depending on experience, location, and employer.

How does a director of account management typically collaborate with sales and product teams to drive client success?

A Director of Account Management works closely with both sales and product teams to ensure client satisfaction and retention. They often act as the bridge between the client’s needs and internal teams, providing valuable feedback from clients to shape product enhancements and sales strategies. Regular cross-functional meetings, joint planning sessions, and collaborative problem-solving are common, enabling the Director to address client issues proactively and identify upsell or cross-sell opportunities. This collaborative environment supports a unified approach to achieving client goals and business growth.

What are the key skills and qualifications needed to thrive as a director of account management, and why are they important?

To thrive as a Director Of Account Management, you need extensive experience in client relationship management, strategic account planning, and leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), data analysis tools, and project management platforms is often required. Outstanding communication, negotiation, and team leadership skills help you build trust and inspire high performance both within your team and with clients. These abilities are essential for driving client satisfaction, retaining key accounts, and achieving revenue growth in a competitive market.

What is the difference between Director Of Account Management vs Account Manager?

AspectDirector Of Account ManagementAccount Manager
ResponsibilitiesOversees multiple client accounts, develops strategic account plans, manages account teamsManages individual client accounts, maintains client relationships, handles day-to-day account activities
Required CredentialsBachelor's degree, experience in account management, leadership skillsBachelor's degree, experience in client service, communication skills
Work EnvironmentSenior-level, strategic, often managerialOperational, client-facing, team-oriented
Industry UsageCommon in B2B, SaaS, advertising, and consulting firmsFound across various industries including tech, marketing, and sales

The main difference is that the Director Of Account Management focuses on strategic oversight and leadership of multiple accounts, while the Account Manager handles individual client relationships and daily account activities. The director role involves higher-level planning and team management, whereas the account manager is more client-focused and operational.

What does a director of account management do?

A director of account management oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to grow accounts, coordinate with sales and support teams, and often use CRM tools to monitor account performance and client needs.

What are popular job titles related to Director Of Account Management jobs in Reston, VA?

For Director Of Account Management jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Director Of Account Management jobs in Reston, VA look for?

The top searched job categories for Director Of Account Management jobs in Reston, VA are:

What cities near Reston, VA are hiring for Director Of Account Management jobs?

Cities near Reston, VA with the most Director Of Account Management job openings:

Director Of Account Management jobs near you
Infographic showing various Director Of Account Management job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $128,171 per year, or $61.6 per hour.

Senior Director, Account Management

BlackSky

Herndon, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Senior Director, Account Management
About Us:
BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.
The Senior Director, Account Management is responsible for driving world-class customer experience, retention, and growth across a set of customers supported by the Account Management team. This role will define the operational strategy, build global high-performing teams, optimize the customer journey, and partner with Sales, Product, and Engineering leadership to ensure customers receive maximum value from BlackSky's unique real-time intelligence capabilities. We have a strong preference for candidates local to our Herndon, VA office but are open to strong remote candidates within the US.
Responsibilities:
  • Lead and scale multidisciplinary customer-facing organizations globally.
  • Develop operational processes, KPIs, and performance dashboards that measure satisfaction and drive improvements.
  • Recruit, mentor, and develop customer-centric teams across multiple regions.
  • Build and maintain trusted relationships with domestic and international government and commercial customers.
  • Lead complex, high-touch, technical customer engagements with long lifecycle demands.
  • Communicate effectively with executive-level and technical stakeholders.
  • Drive strategies that maximize customer retention, recurring revenue, and account expansion.
  • Build customer health metrics and forecasting models to track experience, usage, and growth potential.
  • Partner closely with Sales and Business Development to ensure seamless customer success and expansion.
  • Apply knowledge of remote sensing, geospatial analytics, and space-based intelligence solutions to customer needs.
  • Guide discussions on SLAs, data delivery, system integrations, and operational workflows.
  • Translate complex technical concepts to support decision-making for non-technical audiences.
  • Design and optimize onboarding, support, and retention processes across the full customer lifecycle.
  • Lead incident management, service reliability, and quality assurance initiatives.
  • Map and enhance the end-to-end customer journey for efficiency and satisfaction.
  • Translate BlackSky's corporate vision into a cohesive customer operations strategy.
  • Provide insights and customer intelligence that guide product prioritization and roadmap evolution.
  • Work closely with Sales, Product, Engineering, Marketing, and Executive Teams to support strategic priorities.
  • Represent Account Management in presentations to leadership, partners, and government stakeholders.
  • Lead transformation efforts in rapidly evolving environments.
  • Implement new structures, processes, and systems to support long-term scale.
  • Drive modernization initiatives that elevate the customer experience and operational effectiveness.
  • Other responsibilities as assigned.

Success Metrics
  • Customer satisfaction and NPS improvements.
  • Customer retention and renewal rates.
  • Account expansion and usage growth.
  • Time-to-value and onboarding efficiency.
  • Operational reliability and incident reduction.
  • Performance of customer-facing team.
  • Adoption and impact of operational processes and tools.

Required Experience & Qualifications
  • Bachelor's degree in business or related field.
  • At least 15 years of total professional experience with a minimum of 10 years leading customer-facing teams.
  • Minimum of six years in the geospatial, remote sensing or space sector.
  • Proven experience scaling global customer facing teams.
  • Strong operational, analytical, and strategic planning capabilities.
  • Experience with complex technical or government customer engagements.
  • Excellent communication and executive stakeholder management skills.

Travel Requirements
  • Domestic and international travel as required (typically 15-20%) to support customer engagements, team activities, and executive meetings.

Work Environment
  • Fast-paced, high-growth technology and space industry environment.
  • Strong emphasis on cross-functional collaboration and remote teamwork.
  • Ability to work across multiple time zones and global teams.
  • Flexible work location depending on organizational needs.

Life at BlackSky for full-time, US-based, benefits eligible employees includes:
  • Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
    • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
  • 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
  • 401(k) pre-tax and Roth deferral options with employer match
  • Flexible Spending Accounts
  • Employee Stock Purchase Program
  • Employee Assistance and Travel Assistance Programs
  • Employer matching donations
  • Professional development
  • Mac or PC? Your choice!
  • Awesome swag

The anticipated salary range for candidates is $200,000-$225,000 per year in addition to bonus eligibility. The final compensation package offered to a successful candidate will be dependent on specific background and education.
BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. #LI-Hybrid
EEO/Pay Transparency Statements:
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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About BlackSky

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

11 - 50 Employees

Headquarters location

Herndon, VA, US

Year founded

2013

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