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About Muslim Aid USA

Muslim Aid USA (MAUSA) is a faith-based American international charity that provides vital support to communities affected by natural disasters, conflict, and chronic poverty. MAUSA also addresses hunger, disease, illiteracy, discrimination, debt, and lack of skills or opportunity. Rooted in the Islamic values of compassion, justice, and human dignity, MAUSA serves all people regardless of faith.

Position Overview

The Program Manager is responsible for the coordination, execution, and quality of Muslim Aid USA's humanitarian and development programs. This role oversees the day-to-day management of active projects, supports partner relationships, and ensures programs are delivered on time, on budget, and in alignment with organizational priorities and donor expectations.

This role serves as the primary point of accountability for program quality and partner coordination, working closely with leadership to translate organizational strategy into effective on-the-ground delivery.

Alignment with MAUSA Values

The Program Manager models compassion, integrity, accountability, and service; upholds Islamic philanthropic principles and ethical stewardship; and fosters a collaborative, inclusive work environment grounded in humility and shared purpose.

Essential Duties and Responsibilities

1. Program Planning & Coordination

• Support the development of annual program plans and implementation roadmaps in coordination with leadership.

• Assist in developing program budgets and monitoring expenditures against approved plans.

• Identify emerging humanitarian and development needs and design contextually appropriate responses in collaboration with the leadership team.

• Integrate faith-based values with evidence-based approaches to maximize program impact.

• Contribute program insights to inform organizational planning and decision-making.

• Stay informed on global humanitarian trends and best practices in poverty alleviation.

• Support cross-functional collaboration, including fundraising, communications, and operations.

• Respond to emergencies and support rapid programmatic mobilization as directed.

2. Program Execution & Staff Coordination

• Supervise and support program staff and/or consultants, fostering a culture of accountability, collaboration, and professional growth.

• Provide coordination and technical support to program coordinators, and implementing partners.

• Identify capacity needs and escalate training recommendations to leadership.

• Oversee the full lifecycle of programs, from design through implementation, monitoring, and closeout.

• Ensure programs are delivered on time, within budget, and in accordance with quality and compliance standards.

• Establish and track key performance indicators (KPIs), proactively mitigating risks and addressing operational challenges.

• Strengthen systems, processes, and tools to improve program efficiency and effectiveness.

3. Partner Relations

• Maintain and strengthen partnerships with NGOs, implementing partners, and community organizations.

• Coordinate with partners to ensure effective program delivery and accountability.

• Represent MAUSA with partners and stakeholders as assigned.

• Support efforts to expand program reach and enhance long-term sustainability through partner coordination.

4. Monitoring, Evaluation, Accountability & Learning (MEAL)

• Support the implementation of MEAL frameworks across all programs.

• Ensure consistent data collection, analysis, and reporting to measure outcomes and impact.

• Utilize insights and learning to improve program design and drive continuous improvement.

5. Compliance, Reporting & Risk Management

• Prepare timely, accurate, and high-quality reports for donors, leadership, and stakeholders.

• Maintain full compliance with donor regulations, legal requirements, and internal policies.

• Support audits, due diligence, and risk mitigation processes across all program activities.

6. Financial Stewardship

• Manage program budgets in coordination with finance, tracking expenditures and flagging variances.

• Monitor spending to ensure alignment with approved budgets and maximize cost-efficiency.

• Coordinate with finance to ensure accurate program financial reporting.

• Bachelor's degree required; Master's degree in International Development, Public Administration, Social Sciences, or a related field is a plus.

• Minimum 4 years of progressive experience in program management within the nonprofit or humanitarian sector.

• At least 2 years in a supervisory or team coordination role.

• Demonstrated experience managing humanitarian or development programs across multiple contexts.

• Working knowledge of MEAL frameworks, data-driven decision-making, and impact reporting.

• Proven ability to manage budgets, oversee multiple projects, and execute against organizational strategy.

• Strong communication, organizational, and stakeholder coordination skills.

• Highly organized, adaptable, and capable of managing competing priorities in a fast-paced environment.

• Commitment to Muslim Aid USA's mission and values, with a passion for humanitarian service.

• Willingness to work outside standard hours, including evenings, weekends, and holidays as needed.

• Availability to respond to urgent humanitarian situations and organizational priorities.

• Ability to travel domestically and internationally (10-15%).

 What We Offer

• Competitive salary ($70,000 - $75,000 annually based on experience)

• 100% employer paid Medical; Partial employer paid Dental and Vision benefits (available upon hire)

• Robust time-off package including, vacation, sick and personal leaves; and federal and Islamic holidays

• 3% employer-funded 401(k) contribution

• Purpose-driven, collaborative environment with national leadership exposure

• Professional development opportunities and faith-centered service