Director, Culture & Learning
Location: Houston
The Director, Culture & Learning owns the design, delivery, and ongoing evolution of our culture and leadership development work. This role turns organizational insight into hands-on learning experiences, leadership practices, and performance results that create lasting impact. Working closely with our strategy, client experience, communications, and creative teams, this leader helps shape practical strategies, programs, and engagement tools that build connection, culture, and organizational performance. Most of your time will be spent directly with clients; building the curricula, frameworks, and learning journeys that make the work stick well after an engagement ends. You'll carry your own client engagements while also developing and mentoring a small, multidisciplinary team.
Job Duties
- Run workshops, learning sessions, and pivotal conversations for executives, leadership teams, and full organizations
- Command a room with versatility — balancing clarity, warmth, challenge, and pacing — for audiences spanning the C-suite to frontline staff
- Partner with senior leaders to co-facilitate engagements, adjusting in real time to what each room requires
- Architect multi-part learning journeys, curricula, and workshops, each mapped to specific client outcomes
- Develop the signature, program-specific frameworks our firm is known for, customized to each client's identity
- Convert culture diagnostics and insights into practical learning interventions and behavior change
- Build playbooks, toolkits, and facilitation guides that help scale our methodology
- Help shape and evolve our firm's culture and performance models
- Capture and document what works so it becomes repeatable IP
- Create train-the-trainer content that equips client leaders to sustain the culture work on their own
- Provide one-on-one coaching to leaders throughout engagements as part of embedded advisory support
- Cultivate internal champions within client organizations who carry the work forward
- Establish clear connections between learning outcomes and performance and business metrics
- Create simple, credible ways to demonstrate that culture work is moving what clients care about
- Keep the work rigorous and outcome-driven, never soft or performative
- Mentor and guide a small culture team through coaching, feedback, and direct development
- Elevate the team's overall standard of facilitation and design
- Set the example for the level of craft and care expected in every engagement
- Spot opportunities to expand client relationships through trusted advisory partnerships
- Support proposal development, client presentations, and thought leadership initiatives
- Partner with firm leadership to build and grow strategic client accounts
Required Experience
- Master's degree in Industrial-Organizational Psychology, Organizational Development, Adult Learning/Instructional Design, or a closely related field required
- 8+ years in learning and development, organizational culture, talent management, human performance, leadership development, or a closely related field, with a strong delivery track record
- Outstanding facilitation ability with senior and mixed-level audiences in high-stakes settings
- Demonstrated skill designing learning journeys and curricula from diagnosis through measurable outcomes
- Strong grounding in adult learning, organizational psychology, behavior change, and leadership development
- Executive presence and credibility with senior leaders, including the ability to challenge thinking while preserving trust and partnership
- Experience building frameworks, IP, or playbooks that others can use
- People development experience, formal or informal, with a natural coaching instinct
- Prioritizes clarity over jargon, brings precision paired with heart, and is comfortable holding both empathy and accountability
- Bonus: background in sports, high-performance environments, complex change settings, or industries requiring robust safety cultures
How you'll show
A "both/and" thinker who holds nuance without losing momentum
- Equally strong at designing and delivering
- Navigates ambiguity with skill
- Sees belonging and psychological safety as core to performance strategy
- Brings warmth, wit, vulnerability, and directness to demanding rooms
- Embraces the distinct culture and identity of our organization