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Director Client Success Jobs in Raleigh, NC (NOW HIRING)

Wisepath Group

Wealth Advisor

Durham, NC · On-site +1

Wealth Advisor ↓ Senior Wealth Advisor ↓ Managing Advisor ↓ Regional Director ↓ Executive ... Committed to Client Success About Strategic Financial Concepts Strategic Financial Concepts helps ...

Wisepath Group

Wealth Advisor

Raleigh, NC · On-site +1

Wealth Advisor ↓ Senior Wealth Advisor ↓ Managing Advisor ↓ Regional Director ↓ Executive ... Committed to Client Success About Strategic Financial Concepts Strategic Financial Concepts helps ...

Relay

Strategic Account Director

Raleigh, NC · On-site

As a Strategic Account Director, you'll be the cornerstone of key Relay customer relationships. You ... Advocate internally for client needs and collaborate with product, customer success, and support ...

Relay

Strategic Account Director

Raleigh, NC · On-site

As a Strategic Account Director, you'll be the cornerstone of key Relay customer relationships. You ... Advocate internally for client needs and collaborate with product, customer success, and support ...

IWG plc

Director of Hospitality

Durham, NC · On-site

As Community Director you will have full responsibility for all Facilities & Workplace services ... Success * Client satisfaction/feedback * Managing planned and reactive work on your portfolio ...

The 250 Network

Sales Director

Raleigh, NC

$150K - $180K/yr

... a Sales Director to drive net-new business across a defined Mid-Atlantic territory . This ... client relationships. Success in this position requires a proactive approach to business ...

WithersRavenel

Construction Observer II

Cary, NC · On-site

Inform client as directed * Receive and review applications for payment and forward recommendations ... success. Your reward for sharing your talent with us? OWNERSHIP . As a 100% employee-owned company ...

WithersRavenel

Construction Observer II

Cary, NC · On-site

Inform client as directed * Receive and review applications for payment and forward recommendations ... success. Your reward for sharing your talent with us? OWNERSHIP . As a 100% employee-owned company ...

M3USA

Director of Business Development

Raleigh, NC · Remote

The Director of Business Development leads the growth and management of key strategic partner ... Demonstrated success in acquiring new business and expanding an existing client base Additional ...

Stifel

Client Service Associate - NR

Chapel Hill, NC

$12 - $16.50/hr

Let's talk about how you can find your place here at Stifel, where success meets success . The ... as directed by the FA(s). * Perform clerical functions related to opening client accounts and ...

WithersRavenel

Construction Observer II

Cary, NC · On-site

Inform client as directed * Receive and review applications for payment and forward recommendations ... success. Your reward for sharing your talent with us? OWNERSHIP . As a 100% employee-owned company ...

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Showing results 1-20

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Raleigh, NC

Director Client Success information

See Raleigh, NC salary details

$37.4K

$118K

$174K

How much do director client success jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director client success in Raleigh, NC is $118,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What does a Director of Client Success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes with a company's products or services. This role involves developing strategies to improve client satisfaction, retention, and growth, as well as managing client relationships and resolving issues proactively. Directors of Client Success often collaborate with sales, product, and support teams to deliver a seamless customer experience and drive business results.

How does a Director of Client Success typically collaborate with other departments to ensure client satisfaction?

A Director of Client Success often works closely with teams such as Sales, Product, and Support to deliver a seamless experience for clients. They act as a bridge, communicating client feedback and needs to product teams for enhancements, and partnering with sales to identify upsell or renewal opportunities. Regular cross-departmental meetings and strategic planning sessions are common, ensuring that all teams are aligned on client goals and challenges. This collaborative environment helps anticipate issues, address them proactively, and foster long-term client relationships.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the key skills and qualifications needed to thrive as a Director of Client Success, and why are they important?

To thrive as a Director of Client Success, you need strong leadership abilities, deep knowledge of customer success methodologies, and relevant experience—often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Outstanding communication, strategic thinking, and conflict resolution skills help you build relationships and drive team performance. These competencies are vital for retaining clients, increasing satisfaction, and ensuring the growth and success of both your clients and your organization.
What are the most commonly searched types of Client Success jobs in Raleigh, NC? The most popular types of Client Success jobs in Raleigh, NC are:
What are popular job titles related to Director Client Success jobs in Raleigh, NC? For Director Client Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Client Success jobs in Raleigh, NC look for? The top searched job categories for Director Client Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Client Success jobs? Cities near Raleigh, NC with the most Director Client Success job openings:
Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Raleigh, NC as of June 2026, with employment types broken down into 87% Full Time, 5% Part Time, 1% Temporary, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $118,045 per year, or $56.8 per hour.
Director of Interior Design

Director of Interior Design

BSA Lifestructures Inc

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

BSA is seeking a visionary Director of Interior Design to lead our national interior design practice. In this role, you will drive design excellence in spaces that promote healing, learning, and discovery, collaborating closely with architecture, engineering, and planning teams to deliver innovative, human-centered solutions. You’ll set the strategic direction for the discipline, mentor and develop top talent, and elevate BSA’s interior design impact across all projects and regions.

What You’ll Do:

  • Lead, manage, and hold interior design leaders accountable while creating a healthy and collaborative studio environment.
  • Direct discipline operations nationally, focusing on staffing, project delivery, and staff development, including mentoring, training, and career growth.
  • Oversee project outcomes, ensuring high-quality design, client satisfaction, project profitability, and consistency in delivery through core processes and innovative design technology.
  • Coordinate projections with discipline capacity, manage utilization, revenue, and project profitability, and work with Finance to establish contracts and fees.
  • Identify staffing needs and inform hiring plans, collaborating with studio leaders and principals to target high-impact talent.
  • Foster a culture of ownership, empowering teams to take accountability for project staffing, delivery, and client relationships.
  • Represent BSA in the national interior design and professional community, participating in client development, industry events, and market representation.
  • Promote and enhance BSA’s employer brand and interior design reputation through mentorship, collaboration, and design thought leadership.

Education and Experience

  • Education: Bachelor’s or Master’s degree in Interior Design or related field. Professional license or registration required.
  • Experience: 15+ years in the design industry, with expertise in healthcare, higher ed or science and technology spaces.
  • Proven success leading a design discipline.
  • Strategic thinker with strong analytical, financial, and operational acumen.
  • Exceptional communication and interpersonal skills, with the ability to inspire teams, mentor staff, and build strong client and industry relationships.
  • Expertise in design software (Revit, CAD, SketchUp, Bluebeam) and graphic software (InDesign, Illustrator, Photoshop); familiarity with Deltek Vantagepoint preferred.
  • Ownership mentality with a collaborative, empowering leadership style.

Why BSA?

At BSA, we empower our team members to make a meaningful impact. As a 100% employee-owned firm, you'll have a direct financial stake in our growth and success while benefiting from a collaborative and innovative environment. Join us and be part of a team dedicated to creating spaces that support healing, learning, and discovery.

Exceptional Benefits

We offer a comprehensive benefits package from day one, including:

  • Medical, dental, and vision coverage
  • Flexible Time Off (FTO)
  • Parental leave
  • Hybrid work schedule
  • Paid volunteer time and a giving back Program
  • Employer-matched retirement funds and Employee Stock Ownership Plan (ESOP)
  • Modern, collaborative work environment with free parking at all studios

Why You’ll Thrive at BSA

Our core values define us:

  • Partners: Our employee-owners value team success as well as individual success.
  • Purposeful: Our experts are solution oriented, creating inspired solutions in healing, learning, and discovery environments.
  • Learners: We are constantly striving for expertise and sharing knowledge.
  • Owners: We are committed to a culture of empowerment; thinking and acting like employee-owners to ensure the success of our clients and our business.
  • Ideal Team Players: We are humble, hungry, and smart.

If these values resonate with you, we encourage you to apply and take the next step in your career with BSA!

BSA is an equal opportunity employer