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Director Client Success Jobs in Raleigh, NC (NOW HIRING)

Franklin Covey

Mid-Market Client Partner

Raleigh, NC · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

SwiftCruit

Sr Director, IT Product Management

Durham, NC · On-site

$180 - $240/hr

Labcorp is seeking a Senior Director, IT Product Management, to join our team in Durham, NC The ... Align with Sales and Client Success to support go-to-market strategies and customer adoption.

Exchange Family Center

Executive Marketing Intern

Durham, NC · On-site

$14.50 - $19.25/hr

Executive Director JOB SUMMARY: The Executive Marketing Intern/Volunteer assists the Executive ... Creates media stories from client success stories and parenting tips * Tasks related to intern ...

SEI Elite

Be Seen First

Matchmaker & Relationship Strategist (Psychology Degree Required)

Raleigh, NC · Remote

$60K - $150K/yr

Deliver direct, grounded feedback that creates measurable change * Maintain accountability ... Significant earning potential tied to performance and client success This role is for someone who ...

Exchange Family Center

Executive Marketing Intern

Durham, NC · On-site

$14.50 - $19.25/hr

Executive Director JOB SUMMARY: The Executive Marketing Intern/Volunteer assists the Executive ... Creates media stories from client success stories and parenting tips * Tasks related to intern ...

Pwc

MDM Senior Architect-Senior Manager

Raleigh, NC

$124K - $280K/yr

... success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and ... Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct ...

Franklin Covey

Client Partner - Education

Raleigh, NC · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

Melio

Customer Success Manager

Raleigh, NC · Remote

... or any client facing role. * 1+ years experience utilizing a CRM software system, Salesforce ... Has a track record of taking on additional responsibilities outside of their direct scope, showing ...

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Showing results 41-60

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Raleigh, NC

Director Client Success information

See Raleigh, NC salary details

$37.4K

$118K

$174K

How much do director client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director client success in Raleigh, NC is $118,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Raleigh, NC?

The most popular types of Client Success jobs in Raleigh, NC are:

What are popular job titles related to Director Client Success jobs in Raleigh, NC?

For Director Client Success jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Client Success jobs in Raleigh, NC look for?

The top searched job categories for Director Client Success jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Client Success jobs?

Cities near Raleigh, NC with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $118,045 per year, or $56.8 per hour.

HYBRID - Director of Civil Engineering, Residential development - Cary/Raleigh, NC Area Preferred

ATAVAS, INC

Raleigh, NC • On-site

Full-time

Re-posted 14 days ago

Job description

Purpose
The Director of Civil Engineering, Residential Development has the primary responsibility for providing inspired technical and managerial leadership and expertise to both internal Teams and Clients. This position will primarily provide leadership and operational management of the Residential Sector to include initiating and implementing operational policies and procedures, developing innovative technical and production practices, personnel and budget management, collaboration with other Directors, and overall performance and growth of the Sector and Department. Promoting, implementing, and executing business/client development processes is required. Responsibilities include coordination, communication, and enforcement of Company and Department processes, procedures, and standards and the promotion of Company culture and core values.
The majority of the Residential Team is located in the Raleigh/Cary area and to help with interaction, candidates need to be in the Raleigh/Cary area or willing to relocate to the Raleigh/Cary area.
Duties and responsibilities
Company, Department, Practice Leadership
  • Responsible and accountable for the systematic and consistent operations, management, supervision, administration, planning, budgeting, operational and financial performance of the Sector
  • Creation and execution of Strategic and Business Plans in conjunction with our overall Department and Company Plans with collaboration with DH/CGO/CSMO and other Directors as needed.
  • Plans and administers the annual net revenue, profitability, and personnel budgets for the Sector.
  • Responsible and accountable for creation, coordination, consistency, and enforcement of all technical aspects and policies of the Department and Company
  • Collaborate, identify, create, and implement improved techniques, approaches, and alternative solutions for design, construction, deliverables, and processes
  • Lead quality control/quality assurance development and implementation consistent with Company and Department standards and the requirements of our clients and regulatory agencies
  • Lead, advocate, and implement current and innovative industry technologies and philosophies

Project, Client, and Team Management
  • Serve as a leader for communication, collaboration, and team building within the Sector and Department
  • Promotion of the Sector from a Department perspective internally and externally
  • Collaborate with DH, CGO, and Client Success Managers to ensure project success and promote pursuits.
  • Responsible for quality management procedures for designs, construction plans, bid documents, technical specifications, construction cost estimates, and other deliverables
  • Provide direction to and mentorship for managers to resolve scope, design, and other challenges ensuring adherence to standards, QA/QC processes, and other policies related to project execution and management
  • Monitor and report the financial performance of critical/Sector projects and proactively work with managers to address project issues, create solutions, and assist any settlements with CGO/COO
  • Implement and monitor Project Management procedures including invoicing and collections for Team and lead procedure initiatives
  • No direct project management will be required

Personnel and Team Leadership
  • Lead, supervise, and mentor managers in the Sector to achieve the goals and strategies for the Sector/Department
  • Provide leadership and opportunities in the development and growth of staff with a focus on strength-based management
  • Focus on right people in the right seats and collaborate on thoughtful guidance of personnel
  • Lead, develop, and participate in Department and Company recruitment efforts and building Teams within Sector

Client and Business Development
  • Help develop, implement, and monitor Business Development Plan for Sector with DH, CGO, and Business Development Lead
  • Understand, monitor, and engage in industry and professional organizations and funding mechanisms that affect the practice. Promote participation within the Sector
  • Participate and promote existing strategic client development and associated relationship processes (e.g. CRM) for the Sector, Department and Company including client feedback
  • Lead the development of marketing collateral for the Department
  • Assist in strategic pursuit of potential clients per Sector and Department including assisting in organizing and participation in conferences/networking events

Requirements
Required qualifications include:
  • Bachelor's Degree in Engineering or equivalent degree and/or experience
  • Self-motivated, engaged, team-oriented, communicative, and strategic thinker with strong leadership and management skills
  • Proven track record of mentoring and coaching
  • Energetic, flexible, confident, and forward thinking
  • 12+ years of engineering or related experience; 7+ years of project management; 5+ years of managing diverse teams, 5+ years of Residential experience
  • People skills, leadership, mentorship, soft skills, multi-tasking, financial acumen are all very important to this position

Preferred qualifications include:
  • Licensed Professional Engineer
  • Proven track record of developing existing and new client relationships
  • Technical certifications and/or professional licensure relevant to Sector(s)
  • Understanding of financial metrics and associated monitoring
  • Thought leader in the Sector
  • Thought leader in building teams and collaboration

Apply