Director Client Success Jobs in Raleigh, NC (NOW HIRING)

Medical Director, ENOVA

(Agency Equivalent: VP, Medical Director)

Role Overview

ENOVA, part of the IQVIA Health Communications Group, is seeking a Medical Director to serve as a senior scientific leader across client accounts, therapeutic areas, and organizational initiatives.

This role is ideal for a highly experienced medical or scientific leader who can shape strategic vision while remaining actively engaged in execution when needed. As a member of a highly collaborative leadership team, you will provide scientific leadership, develop talent, foster client partnerships, and ensure operational excellence across a diverse portfolio of programs and accounts.

The Director operates as a player-coach, balancing senior leadership responsibilities with hands-on scientific involvement to support successful client outcomes, team development, and business growth.

Key Responsibilities

• Provide strategic leadership and scientific direction across client accounts, therapeutic areas, and organizational initiatives.
• Lead, mentor, and develop Medical Directors, Scientific Directors, and medical writers, fostering a culture of excellence, accountability, and professional growth.
• Serve as a senior scientific advisor to clients, building trusted partnerships and shaping medical communication strategies that address evolving business and stakeholder needs.
• Maintain accountability for the scientific quality, accuracy, and strategic integrity of client deliverables across the portfolio.
• Oversee complex and high-impact initiatives, including product launches, advisory boards, speaker development programs, congress activities, publications, medical education, and strategic planning engagements.
• Partner with cross-functional leaders across account management, engagement strategy, project management, editorial, and creative teams to ensure seamless execution and successful delivery of client programs.
• Drive operational excellence by identifying risks, removing barriers, and ensuring effective allocation of scientific resources across projects and accounts.
• Contribute to business growth through strategic planning, proposal development, client relationship expansion, and new business opportunities.
• Provide leadership during project challenges, stepping in as needed to guide teams and ensure successful outcomes.
• Support talent acquisition, onboarding, succession planning, and workforce development initiatives.
• Represent ENOVA and IQVIA at key client meetings, advisory boards, congresses, and other external engagements.

QualificationsRequired

• PhD, PharmD, MD, or equivalent advanced scientific degree.
• Significant experience in medical affairs, medical communications, the pharmaceutical industry, or a related healthcare environment.
• Proven success leading and developing scientific teams within a fast-paced, client-focused organization.
• Demonstrated ability to oversee multiple complex projects and scientific portfolios while maintaining exceptional quality standards.
• Strong client management and stakeholder engagement experience.
• Experience leading and influencing cross-functional teams and driving alignment among diverse stakeholders.
• Strong business acumen, including resource planning, operational effectiveness, and organizational growth.
• Exceptional communication, collaboration, and problem-solving skills.
  

Preferred Attributes

• Strategic thinker who can translate scientific insights into actionable client solutions.
• Comfortable operating at both strategic and tactical levels.
• Effective at influencing without direct authority.
• Passionate about talent development, scientific excellence, and client success.
• Thrives in a highly collaborative, matrixed environment.
  

Travel Requirements

Travel is required for client meetings, advisory boards, congresses, and on-site program support as needed.

Please Note: You must reside within the country where this role is posted to be eligible for this remote job opportunity.

Why Join ENOVA?

At ENOVA, we combine deep scientific expertise with innovative health communications strategies to help life sciences organizations engage stakeholders, advance healthcare, and improve outcomes. As part of the IQVIA Health Communications Group, you'll work alongside industry-leading experts while helping shape the future of medical communications through strategic partnership, scientific excellence, and meaningful client impact.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $134,300.00 - $374,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.