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Director Client Success Jobs in Utah (NOW HIRING)

... success. We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth! About the Client Partner - Reddit MarketStar is seeking a Direct ...

... success. We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth! About the Client Partner - Reddit MarketStar is seeking a Direct ...

... success. We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth! About the Client Partner - Reddit MarketStar is seeking a Direct ...

Sales Account Executive

Layton, UT · On-site

$160K - $200K/yr

... Directors, and business leaders. * Develop long-term account growth strategies aligned with each ... Contract execution Account Growth & Client Success Partner closely with engineering and delivery ...

Sales Account Executive

Layton, UT · Hybrid

$160K - $200K/yr

... Directors, and business leaders. * Develop long-term account growth strategies aligned with each ... Contract execution Account Growth & Client Success Partner closely with engineering and delivery ...

Sales Account Executive

Layton, UT · On-site

$160K - $200K/yr

... Directors, and business leaders. * Develop long-term account growth strategies aligned with each ... Contract execution Account Growth & Client Success Partner closely with engineering and delivery ...

Director, Product Marketing

Lehi, UT · On-site

$100 - $130/hr

Align Product, Sales, Client Success, and Marketing to ensure readiness and consistency across all customer touchpoints. * Represent the market internally: Bring forward customer insights ...

Why This Role Now Our Client Success team is consistently one of the highest-rated parts of the ... Direct experience deploying Salesforce Agentforce (and/or Service Cloud) for support use cases (a ...

Why This Role Now Our Client Success team is consistently one of the highest-rated parts of the ... Direct experience deploying Salesforce Agentforce (and/or Service Cloud) for support use cases (a ...

There will be frequent interaction with clients including Directors, of Fortune 500 companies. What ... Have a passion for digital marketing and client success and have a consistent record of ...

There will be frequent interaction with clients including Directors, of Fortune 500 companies. What ... Have a passion for digital marketing and client success and have a consistent record of ...

Showing results 21-40

Director Client Success information

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Utah?

The most popular types of Client Success jobs in Utah are:

What are popular job titles related to Director Client Success jobs in Utah?

For Director Client Success jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Director Client Success jobs?

Cities in Utah with the most Director Client Success job openings:

Infographic showing various Director Client Success job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Director of Sales - Client Delivery

MarketStar

Ogden, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


MarketStar rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

32nd of 495 rated business services


Job description

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our leadership team and can't wait to discuss how we can help you find growth, as well as how you can drive growth for your team and make an impact on our business.
About the Director of Sales - Client Delivery:
MarketStar is seeking a Director of Sales based in Northern Utah. As a Director of Sales, you will use your strategic sales and client relations expertise, marketing knowledge and technical aptitude to lead large sales teams to success and develop strategies to meet our client's sales objectives. The Sales Director is responsible for ensuring SLA agreements and/or sales quotas are met/exceeded for all assigned team engagements while providing direction and recommendations, planning, development, and implementation of appropriate marketing and sales operations for multiple sales teams who represent well known SaaS and social media (ad sales) clients.
Location: Ogden - Hybrid
What will you do?
  • Drive MarketStar's culture by living and leading with our purpose and core values.

  • Manage P&L attainment against sales forecasts, including revenue and margin attainment, growth and risk, and overall financial health of the covered programs.

  • Participate in reviewing and negotiating client financial contracts with client and procurement.

  • Communicate client growth, risk, and strategic initiatives at all levels within the organization.

  • Contribute to MarketStar initiatives and deliver against business priorities.

  • Drive team accountability and share best practices across your organization and leadership counterparts.

  • Collaborate with cross functional business partners (sales operations, training, HR, etc.) to enhance operational program performance.

  • Coach a team of sales managers to drive overall performance, strategic initiatives, and accountability to MarketStar and our clients.

  • Lead hiring effectiveness in collaboration with the Talent Acquisition team through data analysis of attrition trends and performance analytics.

  • Provide guidance and co-delivery of client business reviews internally and externally.

  • Utilize gap analysis to identify opportunities and implement plans to increase client satisfaction, KPI attainment, and overall growth.

  • Manage client relationships toward retention and growth.

What Will You Need to Succeed?
  • Director level experience with the ability to manage day-to-day to deliverables; 5+ years of experience preferred.
  • Bachelor's Degree, M.B.A., or certifications is a plus.
  • Successful history of creating and managing projects from scope to completion.
  • Engaging communicator and ability to present with confidence to senior leadership.
  • Ability to create and present business reviews and strategic retention and growth plans to clients and senior leadership.
  • Ability to develop, articulate and execute strategic plans which incorporate program level data and market level insights on sales processes and best practices.
  • Strong track record in developing talent and creating growth within a sales and operations team.
  • Experience leading scaled teams.
  • Track record of attaining and exceeding KPI performance expectations.
  • Experience in managing multiple geographies around the world or distributed teams is preferred.
  • Ability to own the client experience from market insights to engagement activities to business reviews.
  • Strong experience managing client expectations and priorities alongside MarketStar's initiatives and partner relationships.
  • Experience managing statements of work.
  • Track record of success contract negotiations at executive level
  • Aptitude for managing forecasting and budget management rolling up to a P&L.

What We Offer:
In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:
  • Structured learning and career development programs

  • Mental health program

  • Generous Paid Time Off policy

  • Paid medical leave

  • Child/Dependent care reimbursement

  • Education reimbursement

  • 401k match, hardship loan program, access to financial wellness advisor

  • Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

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