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Director Client Success Jobs in Sandy, UT (NOW HIRING)

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated success with managing a team of direct reports and actively cultivating employee ...

Morgan Stanley

Manager, Client Success

Sandy, UT

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated success with managing a team of direct reports and actively cultivating employee ...

Patientco

Director, Client Marketing

Lehi, UT

ABOUT THIS POSITION The Director, Client Marketing plays a critical role in synthesizing client ... Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ...

Waystar

Director, Client Marketing

Lehi, UT · On-site

ABOUT THIS POSITION The Director, Client Marketing plays a critical role in synthesizing client ... Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ...

Patientco

Director, Solution Adoption

Lehi, UT

The Director will be accountable for delivering exceptional client outcomes, developing high ... This leader must balance people development, client success, and business performance while ...

Waystar

Director, Solution Adoption

Lehi, UT · On-site

The Director will be accountable for delivering exceptional client outcomes, developing high ... This leader must balance people development, client success, and business performance while ...

Chghealthcare

Client Executive

Salt Lake City, UT · On-site

$72K/yr

... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... Maintain regular and ongoing dialogue and direct contact with existing clients to build ...

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All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Sandy, UT

Director Client Success information

See Sandy, UT salary details

$36.6K

$115.4K

$170.1K

How much do director client success jobs pay per year?

As of Aug 1, 2026, the average yearly pay for director client success in Sandy, UT is $115,395.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $138,300.00 per year, depending on experience, location, and employer.

What does a Director of Client Success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes with a company's products or services. This role involves developing strategies to improve client satisfaction, retention, and growth, as well as managing client relationships and resolving issues proactively. Directors of Client Success often collaborate with sales, product, and support teams to deliver a seamless customer experience and drive business results.

How does a Director of Client Success typically collaborate with other departments to ensure client satisfaction?

A Director of Client Success often works closely with teams such as Sales, Product, and Support to deliver a seamless experience for clients. They act as a bridge, communicating client feedback and needs to product teams for enhancements, and partnering with sales to identify upsell or renewal opportunities. Regular cross-departmental meetings and strategic planning sessions are common, ensuring that all teams are aligned on client goals and challenges. This collaborative environment helps anticipate issues, address them proactively, and foster long-term client relationships.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the key skills and qualifications needed to thrive as a Director of Client Success, and why are they important?

To thrive as a Director of Client Success, you need strong leadership abilities, deep knowledge of customer success methodologies, and relevant experience—often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Outstanding communication, strategic thinking, and conflict resolution skills help you build relationships and drive team performance. These competencies are vital for retaining clients, increasing satisfaction, and ensuring the growth and success of both your clients and your organization.
What are the most commonly searched types of Client Success jobs in Sandy, UT? The most popular types of Client Success jobs in Sandy, UT are:
What job categories do people searching Director Client Success jobs in Sandy, UT look for? The top searched job categories for Director Client Success jobs in Sandy, UT are:
What cities near Sandy, UT are hiring for Director Client Success jobs? Cities near Sandy, UT with the most Director Client Success job openings:
Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Sandy, UT as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $115,395 per year, or $55.5 per hour.

Client Success Data & Integrations Manager

Octanner

Salt Lake City, UT • On-site, Remote

Full-time

Posted 2 days ago

New

Job description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

Client Success Data & Integrations Manager

Location:Corporate Office - SLC - Hybrid (Mon-Wed in office, Thu-Fri remote)
Department:Client Success
Reports To:Director, Client Data Management

Role Overview

The Client Success Data & Integrations Manager leads the Client Success Data and Integrations functions, ensuring clients receive exceptional support across data management, connected systems, and technical onboarding experiences.

This leader is responsible for developing people, advancing team capabilities, and helping define the future of how client data and integrations support program success. They partner closely with Client Success, Product, Engineering, Sales, and Operations to improve scalability, reduce friction, and drive adoption of new technologies.

Primary Focus:

Team Leadership & Development

  • Lead and develop Data Consultants, Data Advisors, Data Strategists, and Integration Specialists.

  • Establish clear career paths, coaching plans, and growth opportunities.

  • Build a culture of accountability, innovation, continuous learning, and client focus.

  • Recruit, onboard, and develop top talent.

Operational Excellence

  • Ensure reliable execution of client data and integration processes.

  • Monitor team performance, quality, capacity, and service levels.

  • Identify opportunities to reduce manual work and improve efficiency.

  • Drive standardization and process improvement initiatives.

Governance, Security & Compliance

  • Ensure client data and integration solutions adhere to company security, privacy, governance, and compliance standards.

  • Partner with Security, Legal, Product, and Engineering teams to mitigate risk while enabling scalable client solutions.

  • Establish and maintain best practices for data stewardship, data quality, system access, and operational controls.

  • Promote responsible adoption of new technologies, automation, AI, and connected platform capabilities.

Client Leadership & Escalation Management

  • Serve as an escalation point for complex or high-impact client data, integration, and operational challenges.

  • Balance client advocacy with company objectives to drive successful outcomes and maintain long-term trust.

  • Partner with Client Success and Sales leaders to improve client adoption, retention, scalability, and overall business value.

  • Provide strategic guidance to clients navigating evolving data, integration, and technology landscapes.

Strategic Direction

  • Define the future vision for client data and integration services.

  • Champion adoption of emerging technologies, automation, AI, APIs, and platform capabilities.

  • Help clients and internal teams prepare for changing technology landscapes.

  • Influence product and platform direction through client insights and operational expertise.

Cross-Functional Leadership

  • Partner with Product, Engineering, Security, Sales, and Client Success leaders.

  • Align data and integration capabilities with broader organizational priorities.

  • Lead major initiatives involving client data, integrations, and digital transformation.

  • Serve as an escalation point for high-impact client situations.

Experience & Education

  • 5+ years of experience in client-facing data management, integrations, technology services, operations, consulting, or related business functions.

  • 2+ years of experience leading, coaching, and developing teams and individual contributors.

  • Demonstrated success leading cross-functional initiatives involving Client Success, Product, Engineering, Operations, Security, Sales, or other business stakeholders.

  • Experience managing client data solutions, system integrations, APIs, technical onboarding, enterprise software implementations, or related technologies.

  • Proven ability to drive process improvement, automation, scalability, and operational excellence initiatives.

  • Strong understanding of data governance, privacy, security, and compliance principles.

  • Experience supporting complex client environments and serving as an escalation point for critical business or technical issues preferred.

  • Ability to evaluate emerging technologies and translate technical capabilities into meaningful business and client outcomes.

  • Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, or a related field, or an equivalent combination of education and professional experience.

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