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Client Success Executive Jobs in Utah (NOW HIRING)

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a ... executive levels. Expert level customer service skills, ability to work independently and ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... with executive-level decision makers * Proven, superior problem-solving skills and abilities ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Clozd

Client Success Program Manager

Lehi, UT · On-site

Do you get satisfaction out of talking with executives and senior leaders? The most successful ... Develop strong client relationships and become a master of our clients' business models, products ...

Chghealthcare

Client Executive

Salt Lake City, UT

$72K/yr

Keeping healthcare healthy can be as fun as it is rewarding The Client Executive is an integral part of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ...

Morgan Stanley

Client Success Manager, VP

Sandy, UT

Participate in client meetings, executive business reviews, finalist presentations, sales presentations and client retention discussions, as needed. * Coordinate with Operations, Account Management ...

Morgan Stanley

Client Success Manager, VP

Sandy, UT · On-site

Participate in client meetings, executive business reviews, finalist presentations, sales presentations and client retention discussions, as needed. * Coordinate with Operations, Account Management ...

Waystar

Director, Client Marketing

Lehi, UT · On-site

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ... Strong executive presence and stakeholder influence. * Experience supporting B2B go-to-market ...

Patientco

Director, Client Marketing

Lehi, UT · On-site

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ... Strong executive presence and stakeholder influence. * Experience supporting B2B go-to-market ...

Crew Career Center

Director, Client Marketing

Lehi, UT · On-site

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that ... Strong executive presence and stakeholder influence. * Experience supporting B2B go-to-market ...

Chghealthcare

Client Executive Mgr

Salt Lake City, UT

$72K/yr

Keeping healthcare healthy can be as fun as it is rewarding The Client Executive is an integral part of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ...

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Utah

Client Success Executive information

See Utah salary details

$42.3K

$86.1K

$129.7K

How much do client success executive jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client success executive in Utah is $86,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $94,700.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What are the most commonly searched types of Client Success jobs in Utah?

The most popular types of Client Success jobs in Utah are:

What are popular job titles related to Client Success Executive jobs in Utah?

For Client Success Executive jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Client Success Executive jobs in Utah look for?

The top searched job categories for Client Success Executive jobs in Utah are:

What cities in Utah are hiring for Client Success Executive jobs?

Cities in Utah with the most Client Success Executive job openings:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $86,118 per year, or $41.4 per hour.

Client Success Manager

CallTower, Inc.

South Jordan, UT

$70K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description

Job Purpose

The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR) existing customer base. The individual will play an active role in building partnerships with the accounts assigned to the Client Success Manager. This individual will reach into our customer organizations and build strong relationships with key points of contact. This role will manage many high- revenue accounts in accordance with our Client Success Program.


The Client Success Manager will work with cross-functional teams to respond to customer requests and address escalated issues. This individual will lead the Client Success Program as outlined for the customer based on account status maintaining accurate and up-to-date records in Salesforce. This individual will to take ownership of customers' requests/issues and act with a sense of urgency while driving for resolution, and to exceed our customers' expectations.


Duties:

Act as a customer advocate, ensuring customer satisfaction and growth.

Build and maintain strong relationships with key points of contact within customer organizations.

Manage high-revenue accounts in line with the Client Success Program.

Maintain accurate and up-to-date records in Salesforce and Client Success software.

Take ownership of customer requests/issues, act with a sense of urgency, and drive for resolution to exceed customer  expectations.

Manage the day-to-day operational and tactical aspects of multiple customer escalations; effectively communicate plans, progress and status to both internal and external stakeholders. 

Set up and execute regular account status and review calls with assigned accounts. 

Understand and relay CallTower's solution offering to customer; be able to understand customer needs and communicate how CallTower's solutions can solve those needs. 

Assist with additional quotes for CallTower services; process the orders in accordance with internal policies/processes. 

Follow up with key customers who may feel dissatisfied, to ensure issue resolution and a satisfactory conclusion. 

Engage and participate in up-sell/cross-sell activities, increase customer spend through the life of the contract though adding complimentary solutions. 

Other duties may be assigned. 


Skills/Qualifications: 

Bachelor's Degree or 6+ years of relate experience 

5+ years of related experience, with a minimum of 3+ years of account management experience with high-revenue accounts, preferably in a technology-based industry. 

Be able to effectively work in a very autonomous role with minimal supervision. 

Customer focused personality, able to interact and influence at all levels of our organization, including executive levels. 

Expert level customer service skills, ability to work independently and efficiently to meet deadlines, and adapt to a fast-paced dynamic environment. 

Expert skills in the creation of and execution of customer presentations. 

Ability to proactively set and manage expectations for customers and internal departments, maintain strong relationships.

Skilled with creation of reports and analyzing large data sets; Salesforce.com report/dashboard building experience preferred. 

Excellent verbal and written communication skills, including excellent listening skills. 

Occasional travel, up to 30%, occasionally on short notice. 


Benefits: 

Annual Market comp evaluation 

85% employer paid Medical plans (HDHP and PPO options) 

Dental/Vision 

PTO accrual starts day one 

100% 401k match on first 4% 

Paid Parental Leave 

100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass

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