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Client Success Executive Jobs in Utah (NOW HIRING)

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... with executive-level decision makers * Proven, superior problem-solving skills and abilities ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... with executive-level decision makers * Proven, superior problem-solving skills and abilities ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

OC Tanner

Client Success Manager

Salt Lake City, UT · On-site

CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary ... Present ideas, strategies and solutions to mid-level and senior-level executives to influence ...

Octanner

Client Success Manager

Salt Lake City, UT · On-site +1

CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary ... Present ideas, strategies and solutions to mid-level and senior-level executives to influence ...

Awardco

Commercial Client Success Manager

Lindon, UT · On-site

As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial ... Strong verbal and written communication skills with executive presence * Proficiency in Salesforce ...

Awardco

Commercial Client Success Manager

Lindon, UT · On-site

As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial ... Strong verbal and written communication skills with executive presence * Proficiency in Salesforce ...

Clozd

Client Success Program Manager

Lehi, UT

Do you get satisfaction out of talking with executives and senior leaders? The most successful ... Develop strong client relationships and become a master of our clients' business models, products ...

Clozd

Client Success Program Manager

Lehi, UT

Do you get satisfaction out of talking with executives and senior leaders? The most successful ... Develop strong client relationships and become a master of our clients' business models, products ...

Clozd

Client Success Program Manager

Lehi, UT · On-site

Do you get satisfaction out of talking with executives and senior leaders? The most successful ... Develop strong client relationships and become a master of our clients' business models, products ...

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Client Success Executive information

See Utah salary details

$42.3K

$86.1K

$129.7K

How much do client success executive jobs pay per year?

As of Aug 3, 2026, the average yearly pay for client success executive in Utah is $86,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $94,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Utah? The most popular types of Client Success jobs in Utah are:
What are popular job titles related to Client Success Executive jobs in Utah? For Client Success Executive jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Success Executive jobs in Utah look for? The top searched job categories for Client Success Executive jobs in Utah are:
What cities in Utah are hiring for Client Success Executive jobs? Cities in Utah with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $86,118 per year, or $41.4 per hour.

Senior Client Success Manager

Strider Technologies, Inc

South Jordan, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open-source data into actionable insights that help protect technology, talent, and supply chains from nation-state risks.
As a Senior Client Success Manager, you will play a critical role in helping some of the world's largest organizations maximize the value of their partnership with Strider. You will own strategic relationships with enterprise clients, guiding them from onboarding through renewal while helping them achieve measurable business outcomes. Beyond managing a portfolio of accounts, you will contribute to the continued growth of Strider's Client Success organization by helping refine processes, share best practices, and shape the future of the customer experience.
This role is ideal for an experienced enterprise Client Success professional who enjoys building executive relationships, solving complex business challenges, and partnering across teams to deliver exceptional client outcomes.
Key Qualifications
Minimum Qualifications
  • 5+ years of Customer Success experience supporting strategic Enterprise SaaS clients.
  • Demonstrated success managing executive-level relationships, including regular engagement with C-suite stakeholders.
  • Experience developing and executing customer success strategies that improve adoption, retention, and customer satisfaction.
  • Proven ability to identify customer risks and develop proactive mitigation plans.
  • Strong written, verbal, and presentation skills with the ability to communicate effectively across technical and executive audiences.
  • Experience collaborating across Sales, Product, Support, and other cross-functional teams to deliver successful customer outcomes.
  • Strong organizational skills with the ability to manage multiple client priorities simultaneously.
Preferred Qualifications
  • Experience carrying a sales quota or partnering closely with account expansion initiatives.
  • Project management experience.
  • Experience working in a high-growth or startup environment.
  • Experience mentoring Client Success or Account Management team members.
  • Experience designing or improving Customer Success processes, playbooks, or operational programs.

Description
As a Senior Client Success Manager, you will serve as a trusted advisor to a portfolio of enterprise clients, ensuring they realize measurable value from their investment in Strider's platform and services.
Client Success & Relationship Management
  • Lead the onboarding experience for new enterprise customers, ensuring a seamless transition from Sales and rapid time-to-value.
  • Develop and execute strategic engagement plans that drive product adoption, customer satisfaction, and long-term success.
  • Build trusted relationships with executive sponsors, champions, and key stakeholders across client organizations.
  • Serve as the primary point of contact for strategic customer needs, coordinating internal resources to resolve issues and deliver successful outcomes.
  • Conduct regular business reviews that measure progress against client objectives, identify new opportunities, and strengthen partnerships.
Growth & Retention
  • Monitor customer health, usage trends, and adoption metrics to proactively identify risks and expansion opportunities.
  • Partner closely with Sales to support renewals, identify cross-sell and upsell opportunities, and contribute to strong net revenue retention.
  • Lead annual contract renewal activities while maintaining a consultative, value-focused approach.
Cross-Functional Leadership
  • Share customer insights with Product, Engineering, Marketing, and Leadership teams to influence product improvements and enhance the client experience.
  • Contribute to the development of scalable Client Success processes, tools, and best practices as the organization continues to grow.
  • Support the evolution of the Client Success function by sharing expertise and helping improve team operations.
Performance
  • Meet or exceed established goals for customer satisfaction (CSAT), renewals, adoption, and net revenue retention.
  • Maintain accurate account health assessments, opportunity forecasts, and customer success plans.

Additional Information
This position is based in either Strider's South Jordan, Utah or Tysons Corner, Virginia office with the flexibility to work remotely one to two days per week.
Candidates should be able to maintain a regular in-office presence to support collaboration with teammates and clients.
Benefits
Competitive Compensation
Company Equity Options
Unlimited PTO
Wellness Reimbursement
US Holidays (Office Closed)
Paid Parental Leave
Comprehensive Medical, Dental, and Vision Insurance
401(k) Plan
Strider is an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, gender, national origin, age, disability, genetic information, or any other characteristic protected by applicable law. We comply with all relevant employment laws in the locations where we operate. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, and professional development.

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