Vp Client Success Jobs in Utah (NOW HIRING)

Who isMarketStar?

In everything we do, we believe in creatinggrowth,for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, andsupportthem through mentorship, leadership, and career-development programs. We provide service and support to our communities through theMarketStarFoundation.
Our exceptional team is the cornerstone ofMarketStar'saccomplishments. We are proud of our award-winning workplace culture and to be nameda top employerin our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our leadership team andcan'twait to discuss how we can help you find growth, as well as how you can drive growth for your team and make an impact on our business.

About the Vice President of Sales:

Have you ever thought about working with the hottest tech brands in the world?MarketStarrepresentsthem all. As a VP atMarketStaryou will have the chance to work with, run the sales teams for, and create global go-to-market strategies alongside these industry-leading SaaS, social media, and product companies. The Vice President of Salesis responsible fordriving growth, reachingsales objectives, and driving highly effective sales teams on behalf ofMarketStar'ssales clients. As the Vice President of Sales, you will be the leader of the inside sales teams for SaaS, Tech, and Digital Media clients who are global leaders in social media and navigation.

With your broad experience leading scaled inside sales teams, you will redefine the customer experience, increase client market share, provide best in class touch points forMarketStar'scustomers, and develop strategies to deliver new customer acquisition and increased revenue for our clients. Your background will include developing direct sales strategies from enterprise customers to SMB customers, leading sales teams, and managing client relationships. You love interacting with and listening closely to customers, so managing the day-to-day client-specific service/operational deliverables, operational excellence, and quality will be almost effortless!

You will deliver on commitments and expect the sameofothers. With your deep knowledge of the direct sales channel, you will gain the respect of your team and clients, but it will be your candid and inspirational leadership style that will allow you toleveragecreativity and find out-of-the-box solutions. Your employees will want to follow your lead because together you will deliver exceptional experience for our clients in a tangible and meaningful way.

Location:Ogden, UT - Hybrid

What will you do?

• Establish andmaintainprofessional executive business relations with clients, distributors,vendorsand trade contacts to ensurea high levelof service and client satisfaction

• Oversee the implementation of effective business practices and ensure operational excellence at all levels to further enhance client satisfaction and advocacy

• Work with the Business Development team and other keyMarketStarleaders, and act as lead in driving new revenues and increasing growth within the sales programs you oversee

• Develop and implement effective sales channel and go-to-market strategies to capture attractive market opportunities and drive profitable growth for our clients

• Develop strategic and tactical goals andobjectives, review revenues and costs, and coordinate operations throughout accounts

• Support key initiatives/partnerships designed to advanceMarketStar'sbusiness goals and to bring greater exposure to theMarketStarbrand

• Manage day-to-day client relationship activities, including strategic planning,developmentand implementation ofappropriate sales marketingoperations

• Work with senior management, client representatives, and other resources to administer effective marketing strategies, solutions, and policies consistent with established Company-wide goals and initiatives

• Serve as the company's primary point-of-contact for direct sales client relations and satisfaction, deliver on client expectations; ensure effective account management, employeeperformanceand productivity

• Facilitate activities with related department heads and stakeholders, provide leadership to subordinate employees, and ensure client advocacy at all levels of operations

• Develop management protocols and accountabilities to ensure thetimelyand thorough execution of sales strategies and ensure coordination and integration with broader corporate goals andobjectives

Skills & Qualifications:

• 10 or more years leading scaled (greater than 100 employees) inside B2B sales teams, preference given to candidates with SaaS or AdTech experience.

• Bachelor's degree in business, sales or closely related business field or an equivalent combination of professional,directly relatedexperience anddirectly relatededucation; MBA preferred

• Experience managing inside and outside sales teams in direct sales organizations

• Expertisein theutilizationof marketing automation, digital demand generation and social selling into the sales process

• Proven thought leader in go-to-market strategies, practices, and insights

• Prior experience in BPO, customer care, or B2B marketing agencies

• Strong understanding of the capture andutilizationof data to drive increased sales rep performance and revenue attainment

• Proven ability to successfully manage sales teams with an emphasis on sales tools, techniques,methodologiesand metrics

• Demonstratedtrack recordof driving consistent lead generation, lead management, sales forecasting, and revenue growth

• Experience managing profit and loss statements and overall department budgets

• Proven experience in sales automation, lead generation, CRM, and implementing sales enablement tools

• Experience leading global and geographically dispersed sales organizations

• Proven characteristics of a motivated, self-driven leader who leads by example, drivinghigh performanceculture in the organization

• Contract negotiation experience with ability to set performance and execution expectations with clients

• Superior written and oral communication skills, with the ability to persuasively present and communicate

• Excellent work ethic, leadership skills, interpersonal communication, and organizational skill

• Travel up to 30%, as needed, to support business objectives

MarketStarBenefits & Perks:

In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Paid Parental Leave

• Paid Childcare/Dependent Care

• Education Reimbursement

• Mental Health Benefit

• 401k Match

• 6.5 weeksPTO and 7 paid holidays

• Personal Loan Program

• And comprehensive health and welfare plans

MarketStarisfirmly committedto Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us attalentacquisition@marketstar.comforassistance.