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Director Client Success Jobs in Arizona (NOW HIRING)

As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on ...

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise ... Organized and self-directed; able to manage multiple clients and competing priorities without close ...

When a client thinks of the agency, they'll think of you. And when a campaign needs to get bought ... We recognize that our continued success depends largely on the collective strengths of our ...

New

Client Service Associate 1

Phoenix, AZ · On-site

$14.50 - $19.75/hr

Client Success Associates will be responsible for managing, maintaining, and growing client ... This will be accomplished through direct client interaction, as well as collaboration with internal ...

... t Director of Practice Operations What You'll Do * Lead day-to-day department operations and ... Collaborate with Department Heads, Principals, Client Success, People Operations, Finance, Resource ...

New

Streamline Client Success: Your sincere approach and expertise enable you to identify and address ... Your direct, data-driven communication powers us to solve real-time client challenges ...

Streamline Client Success: Your sincere approach and expertise enable you to identify and address ... Your direct, data-driven communication powers us to solve real-time client challenges ...

Streamline Client Success: Your sincere approach and expertise enable you to identify and address ... Your direct, data-driven communication powers us to solve real-time client challenges ...

Client Director

Phoenix, AZ · On-site

$80K/yr

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

... success and innovation within the organization. Qualifications: * 5+ years of proven sales ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

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Showing results 1-20

Director Client Success information

See Arizona salary details

$35.9K

$113.2K

$166.8K

How much do director client success jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director client success in Arizona is $113,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $135,600.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Arizona?

The most popular types of Client Success jobs in Arizona are:

What are popular job titles related to Director Client Success jobs in Arizona?

For Director Client Success jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Director Client Success jobs?

Cities in Arizona with the most Director Client Success job openings:

Infographic showing various Director Client Success job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $113,164 per year, or $54.4 per hour.

Director Of Client Success

Mountainy

Goodyear, AZ • On-site

$60K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 15 days ago


Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

Mountainy is looking for a Director of Client Success to join our growing team in Arizona. This is a hands-on leadership role for someone who enjoys solving complex problems, learning new technology, and helping eCommerce brands succeed.
As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on our warehouse management system, and continuously improving the client experience. You'll also oversee Client Success Representatives as our Arizona team continues to grow.
We're a fast-growing company, which means this isn't a role where every process is already documented. We're looking for someone who takes ownership, figures things out independently, and enjoys solving new challenges every day.
What You'll Do

  • Manage and support a portfolio of eCommerce fulfillment clients.
  • Lead new client onboarding and ensure smooth transitions into our fulfillment operation.
  • Train clients on ShipHero and help them confidently use the platform.
  • Troubleshoot issues involving ShipHero, Shopify, fulfillment workflows, inventory, bundles, and order management.
  • Configure fulfillment rules, workflows, and automations to improve operational efficiency.
  • Collaborate with warehouse managers, sales, leadership, and other departments to solve client challenges.
  • Supervise and mentor Client Success Representatives as the team expands.
  • Conduct Google Meet training sessions, account reviews, and client check-ins.
  • Prioritize multiple client requests while ensuring accurate and timely resolutions.
  • Look for opportunities to improve internal processes and the overall client experience.
What We're Looking For

We're less concerned with having experience in one specific industry than we are with finding someone who loves solving problems and learning new systems.
The ideal candidate is:
  • Resourceful and able to figure things out independently.
  • A self-starter who doesn't wait to be told what to do next.
  • Highly accountable and takes ownership of client outcomes.
  • Detail-oriented with a commitment to getting things right.
  • Positive, adaptable, and comfortable in a fast-moving environment.
  • Naturally curious and enjoys learning new software.
  • Comfortable managing multiple priorities without losing attention to detail.
  • Passionate about solving difficult problems rather than simply responding to tickets.
Preferred Experience

Experience with any of the following is a plus:
  • Shopify
  • ShipHero or another Warehouse Management System (WMS)
  • eCommerce operations
  • Third-party logistics (3PL)
  • Customer Success or Account Management
  • Process improvement, workflow design, or business automations
What Success Looks Like

After your first 90 days, you'll be:
  • Independently managing client accounts with confidence.
  • Successfully troubleshooting complex operational and software issues.
  • Receiving positive feedback from clients who view you as an extension of their business.
  • Taking initiative without needing constant direction.
  • Building trust through thoughtful, detailed, and accurate problem solving.
Our Philosophy

At Mountainy, we don't believe client success is about simply answering tickets.
Our clients trust us with a critical part of their business. Every interaction is an opportunity to help them grow, solve problems, and deliver a better experience to their customers. We strive to become an extension of each client's team, and the people who succeed here genuinely care about helping our clients succeed.
If you're someone who enjoys learning, loves technology, takes ownership, and finds satisfaction in solving challenging problems, we'd love to hear from you.