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Vp Client Success Jobs in Arizona (NOW HIRING)

Quavo, Inc.

Vice President, Client Processing

Phoenix, AZ · On-site

$150 - $230/hr

Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will build and run a new onshore ...

Choice Bank

Commercial Banker (VP or SVP)

Phoenix, AZ · On-site

$125K - $167K/yr

The target prospective client base is a mix of C&I clients and CRE clients. * Act as the primary ... and recognize the success in bringing people and banking together in our communities. In ...

Choice Bank

Commercial Banker (VP or SVP)

Phoenix, AZ · On-site

$125K - $167K/yr

The target prospective client base is a mix of C&I clients and CRE clients. * Act as the primary ... and recognize the success in bringing people and banking together in our communities. In ...

Cardone Ventures

VP of Marketing Services

Scottsdale, AZ · On-site

$200K - $300K/yr

The VP will be accountable for scaling a world-class, profitable agency operation-delivering ... Establish client marketing metrics to track the success of marketing efforts and provide regular ...

Valenz Health

VP, Sales - Employer Markets

Phoenix, AZ · On-site +1

About Our Opportunity As the VP Sales - Employer Markets (aka VP, Employer Markets), you will be ... Collaborate closely with Product, Marketing, Client Success, Operations, and executive leadership ...

Valenz Health

VP, Sales - TPA Markets

Phoenix, AZ · On-site +1

About Our Opportunity As the VP Sales - TPA Markets (aka VP, TPA Markets), you will be responsible ... Collaborate closely with Product, Marketing, Client Success, Operations, and executive leadership ...

GardaWorld

Area Vice President

Phoenix, AZ · On-site

$150K/yr

Travel up to 50% of the time to visit client sites within the market and attend internal meetings. Your Responsibilities as Area Vice President * Analyze branch financial reports monthly to identify ...

Valenz Health

VP, Bill Review Operations

Phoenix, AZ · On-site +1

With a 99% client retention rate, we elevate expectations to a new level of efficiency ... Proven success leading complex operations through growth, transformation, or organizational scaling ...

StandardAero

VP, Transformation

Scottsdale, AZ · On-site

Vice President of Transformation Build an Aviation Career You're Proud Of At StandardAero, we use ... success leading large-scale operational and digital transformations. * Deep expertise in MRO ...

Osaic

Vice President, Advisory Consulting

Scottsdale, AZ

$140K - $175K/yr

The Vice President, Advisory Consulting is responsible for leading the field-based regional sales ... Familiarity with using a client relationship management program Preferred Requirements: * Advanced ...

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All JobsVp Client Success JobsVp Client Success Jobs in Arizona

Vp Client Success information

See Arizona salary details

$74.1K

$152.1K

$244.2K

How much do vp client success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for vp client success in Arizona is $152,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,100.00 and $165,400.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Arizona?

The most popular types of Client Success jobs in Arizona are:

What are popular job titles related to Vp Client Success jobs in Arizona?

For Vp Client Success jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Vp Client Success jobs in Arizona look for?

The top searched job categories for Vp Client Success jobs in Arizona are:

Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $152,100 per year, or $73.1 per hour.

Vice President, Client Processing

Quavo, Inc.

Phoenix, AZ • On-site

$150 - $230/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

About the role:

Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will build and run a new onshore operations center in Phoenix while managing an established offshore BPO partner that handles most case volume today.

DRE works disputes on behalf of clients on the Quavo platform. We service roughly eight DRE clients and are investing to grow the business. As we bring advanced AI tooling into the operation, the work is shifting from manual, mechanical case handling toward skilled review and exception scrutiny — so the onshore team will grow as the offshore footprint contracts. The VP must execute that transition while protecting quality, service levels, and client relationships.

This is a hands-on role for someone who has run a large dispute back office at a major financial institution, and a client-facing one: the VP will represent DRE operations directly to clients and must be a polished, credible executive communicator.

Responsibilities include:

  • Operations center buildout: stand up and run the Phoenix onshore center — site, staffing, workflows, and daily management — and grow the onshore team as AI reduces mechanical work.
  • Offshore BPO management: manage the ~120-resource offshore partner to SLAs and quality standards, and execute the controlled shift of work onshore as automation matures.
  • Quality & controls: own QA measurement, scorecards, calibration, and continuous-improvement programs across onshore and offshore teams; ensure compliance with applicable regulations (e.g., Reg E / Reg Z) and client requirements.
  • Procedures & training: develop and maintain procedures and job aids, and run training so staff stay current as regulations and tooling evolve.
  • Volume & service levels: forecast and manage to task volume, react to swings and backlogs, and keep turnaround and SLAs within target.
  • AI adoption: partner with product and technology to embed AI tooling and shift the workforce toward higher-judgment review.
  • Client engagement: serve as the operational leader for DRE clients in reviews and escalations, support onboarding of new clients, and align with other company VPs.

Required Qualifications:

  • 10+ years of operations leadership in financial services, including direct management of a back-office dispute operation.
  • Proven experience leading 100+ agents working cases in a back office at a large financial institution.
  • Dispute expertise: strong command of dispute/chargeback operations and governing regulations (e.g., Reg E, Reg Z, card network rules).
  • Operational fundamentals: quality measurement and controls, continuous improvement, procedure development, training, and capacity/volume management.
  • BPO / vendor management: experience managing offshore or outsourced partners to SLAs and quality standards.
  • Buildout experience: track record of standing up, scaling, or transforming an operation.
  • Executive presence: polished, credible communicator in front of clients and senior executives.
  • On-site in Phoenix with travel of 10% or less.

Preferred Qualifications:

  • Managed-services, BPO, or fintech experience servicing multiple external clients.
  • Experience introducing automation or AI into a back office and managing the workforce transition.
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