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Director Client Engagement Jobs in Rochester, NY

Facilities Director

Williamson, NY · On-site

$100K - $108K/yr

... and client. - Delivers strong operational performance by executing against Aramark, client ... development, engagement and compliance with human resource related policies and standards ...

Facilities Director

Williamson, NY · On-site

$100K - $108K/yr

... client. • Delivers strong operational performance by executing against Aramark, client ... development, engagement and compliance with human resource related policies and standards ...

Facilities Director

Williamson, NY · On-site

$100K - $108K/yr

... client. • Delivers strong operational performance by executing against Aramark, client ... development, engagement and compliance with human resource related policies and standards ...

Data Engineer II

Rochester, NY · On-site

$113K - $135K/yr

... client service delivery. Recruiting for this role ends on Sep 30th, 2026. Work you'll do ... Communicate regularly with Engagement Managers (Directors), project team members, and ...

International Tax Director

Rochester, NY · On-site

$123K - $155K/yr

About the Role As an International Tax Director, you'll be responsible for providing technical ... You'll play a vital role in managing client relationships, engagement execution, team development ...

Showing results 41-60

Director Client Engagement information

See Rochester, NY salary details

$32.6K

$90.4K

$181.1K

How much do director client engagement jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director client engagement in Rochester, NY is $90,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Rochester, NY?

The most popular types of Client Engagement jobs in Rochester, NY are:

What job categories do people searching Director Client Engagement jobs in Rochester, NY look for?

The top searched job categories for Director Client Engagement jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Client Engagement jobs?

Cities near Rochester, NY with the most Director Client Engagement job openings:

Infographic showing various Director Client Engagement job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 19% Part Time, 1% Temporary, and 10% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $90,379 per year, or $43.5 per hour.

Facilities Director

Aramark

Williamson, NY • On-site

$100K - $108K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Key responsibilities

  • Plans, administers and directs all unit activities related to facility maintenance and engineering services, including compliance with standards established by ARAMARK Healthcare, regulatory agencies, and the client.

  • Delivers operational performance by executing against standards and programs, monitoring operations, and completing assessments and action plans to ensure a safe and efficient facility maintenance program.

  • Ensures compliance with safety, Joint Commission, and regulatory standards, and manages oversight of site utility systems including electrical, HVAC, plumbing, water treatment, fire safety, and grounds.


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

398th of 500 rated business services


Job description

Job Description

The Facilities Director leads the facility management departments and applies technical expertise to evaluate Aramark's operating program standards, measures performance and recommends solutions in order to enhance or improve operations. Drives adherence to Aramark program standards and Standard Operating Procedures (SOP's) for Operations and Maintenance. Conducts research on the facilities industry to help Aramark remain competitive and innovative. Establishes and maintains effective working relationships with other departments to provide a unified approach to healthcare facility management.

Compensation Data

COMPENSATION: The Salaried rate for this position is $100,000.00 to $108,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

-    Plans, administers and directs all unit activities related to facility maintenance and engineering services, including ARAMARK Healthcare and client financial accountability, and compliance with the standards established by ARAMARK Healthcare, regulatory agencies and client.
-    Delivers strong operational performance by executing against Aramark, client, government and other regulatory agency standards and programs, continually monitoring operations and completing assessments and necessary action plans to provide an optimal, proactive, safely operating facility maintenance program which drives patient satisfaction
-    Ensures compliance with appropriate safety, Joint Commission and regulatory standards by appropriate local agencies
-    Oversight of all site utility systems to include electrical, heating ventilation and air conditioning (HVAC), plumbing, water treatment, energy management, fire safety, life safety and grounds
-    Vendor management
-    Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities
-    Provides overall direction and manages performance for all Facility and Maintenance Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
-    Develops operational component forecasts and can explain variances
-    Responsible for component's accounting functions and capital budget program
-    Ensures consistent application and regular use of all ISIS Pro modules to properly manage the operation
-    Ensures compliance with all contract obligations

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

-    Requires 5-7 years of healthcare maintenance management experience
-    License(s) for heating, piping and cooling work (such as S-1 or S2) preferred
-    Bachelor's degree or equivalent experience in mechanical or electrical engineering preferred
-    Knowledgeable of all regulatory compliance requirements
-    Strong leadership abilities
-    Requires profit and loss (P&L) experience
-    Working knowledge and appropriate preventive maintenance of building systems (i.e., boilers, chillers, generators, heating, ventilation and air conditioning (HVAC/R)
-    Excellent verbal and written communication skills
-    Strong analytical skills
-    Demonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordingly
-    Microsoft office programs
-    Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment

Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US