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Remote Employee Engagement Jobs in Rochester, NY

Volaris Group

Chief Technology Officer

Rochester, NY · On-site +1

The company is hybrid but qualified remote applicants are encouraged to apply. ESSENTIAL DUTIES AND ... Drive employee engagement, career pathing, and recognition practices across the technology ...

CaterTrax

Chief Technology Officer

Rochester, NY · On-site +1

The company is hybrid but qualified remote applicants are encouraged to apply. ESSENTIAL DUTIES AND ... Drive employee engagement, career pathing, and recognition practices across the technology ...

Athena

Remote Psychotherapist

Rochester, NY · Remote

... level of engagement, entrepreneurial, and interpersonal skills. * Experience working in an OMH ... While performing the duties of this job, the employee is regularly required to hear and speak on ...

Deloitte

Epic Denials Manager

Rochester, NY · Remote

Manages staff and employee performance, provides feedback, and leads training, education, and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Micro Typing Systems

Senior DevOps Engineer

Rochester, NY · Remote

$128K - $164K/yr

... engagement. We strive to build meaningful connections with each other as we believe that employee ... This position is remote eligible but candidates local to Rochester, NY are highly desirable. NOTE:

QuidelOrtho Corporation

Senior DevOps Engineer

Rochester, NY · Remote

$128K - $164K/yr

... engagement. We strive to build meaningful connections with each other as we believe that employee ... This position is remote eligible but candidates local to Rochester, NY are highly desirable. NOTE:

All JobsEmployee Engagement JobsRemote Employee Engagement JobsRemote Employee Engagement Jobs in Rochester, NY

Remote Employee Engagement information

See Rochester, NY salary details

$26.6K

$76.8K

$134.7K

How much do remote employee engagement jobs pay per year?

As of Aug 31, 2026, the average yearly pay for remote employee engagement in Rochester, NY is $76,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $92,700.00 per year, depending on experience, location, and employer.

What is a remote employee engagement?

A Remote Employee Engagement job focuses on enhancing the connection, motivation, and well-being of remote employees. This role involves developing strategies, programs, and initiatives to keep remote teams engaged, productive, and aligned with company culture. Responsibilities often include virtual team-building activities, communication improvements, recognition programs, and employee feedback analysis. The goal is to foster a positive remote work environment, reduce isolation, and maintain high levels of job satisfaction and performance.

What are some common challenges faced by remote employee engagement professionals, and how are they addressed?

Remote Employee Engagement professionals often encounter challenges such as fostering a sense of belonging among distributed teams and maintaining clear, consistent communication. To address these, they implement virtual team-building activities, regular check-ins, and utilize digital recognition programs to celebrate achievements. They also leverage data from employee surveys to identify engagement gaps and proactively design initiatives that support employee well-being. By engaging with leadership and collaborating across departments, they ensure that engagement strategies align with organizational goals and adapt to evolving remote work dynamics.

What are the key skills and qualifications needed to thrive in the remote employee engagement position, and why are they important?

To thrive in Remote Employee Engagement, you need a background in human resources, organizational development, or communications, often supported by a relevant degree or professional HR certification. Familiarity with virtual engagement platforms, HR information systems, and survey tools is common, along with knowledge of employee recognition software. Outstanding interpersonal skills, creativity, and the ability to inspire and motivate remote teams are vital soft skills. These abilities ensure remote employees remain connected, motivated, and productive, overcoming the unique challenges of distributed work environments.

What are the most commonly searched types of Employee Engagement jobs in Rochester, NY?

The most popular types of Employee Engagement jobs in Rochester, NY are:

What job categories do people searching Remote Employee Engagement jobs in Rochester, NY look for?

The top searched job categories for Remote Employee Engagement jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Employee Engagement jobs?

Cities near Rochester, NY with the most Remote Employee Engagement job openings:

Remote Employee Engagement jobs near you
Infographic showing various Remote Employee Engagement job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $76,760 per year, or $36.9 per hour.

Enterprise Support Engineer II

ConnexPay

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Company: ConnexPay
Location: Remote – U.S.-Based | Atlanta, GA | Dallas, TX
Job Type: Full-Time
Reports To: VP of IT Operations
About ConnexPay:
Founded in 2017, ConnexPay is a payments technology company transforming modern e-commerce by bringing PayIns and PayOuts together on a single global platform.
Our technology enables businesses to manage B2B payment needs—including payment acceptance, fraud management, and supplier payments—through one integrated solution. ConnexPay supports a wide range of industries and payment use cases, including global travel, ticketing, insurance and warranty claims, loyalty and rewards, media, and advertising.
At ConnexPay, our culture is built around employee engagement, customer satisfaction, collaboration, and open communication. We believe behaviors drive culture, and culture drives results. We work as one team with a shared commitment to our customers and each other.
 

About the Opportunity:
ConnexPay is seeking an experienced Enterprise Support Engineer II to provide advanced technical support across our enterprise environment.
This is a hands-on Level II support position for an experienced technical professional who can troubleshoot complex hardware, software, Microsoft 365, networking, operating system, and enterprise application issues while also serving as a resource and mentor to Level I support engineers.
The Enterprise Support Engineer II will help improve support processes, analyze ticket trends, manage technical equipment inventory, coordinate support coverage, train users, and collaborate with teams throughout the organization.
This position requires a combination of strong technical troubleshooting skills, excellent communication, independent problem-solving, and the ability to mentor less-experienced support team members.
 

Key Responsibilities:

  • Provide Level II technical support for complex issues involving enterprise software, hardware, operating systems, networking, and business applications.
  • Troubleshoot and resolve escalated support tickets while maintaining timely and professional communication with users.
  • Provide technical guidance and mentorship to Level I Enterprise Support Engineers.
  • Share technical knowledge and best practices related to ConnexPay systems and support procedures.
  • Design, build, and maintain an effective technical equipment and hardware inventory system.
  • Help coordinate support schedules to maintain appropriate coverage during peak periods and critical incidents.
  • Develop, document, and implement technical support processes and best practices to improve response and resolution times.
  • Analyze support tickets, recurring technical issues, and user feedback to identify trends and opportunities for improvement.
  • Recommend and help implement solutions that reduce recurring issues and improve the overall support experience.
  • Collaborate cross-functionally with Sales, Finance, Marketing, Development, and other teams to understand technical requirements and support business needs.
  • Conduct one-on-one training sessions for employees and users on new systems, applications, processes, and updates.
  • Develop reports and monitor key performance indicators (KPIs) related to support efficiency and effectiveness.
  • Maintain accurate documentation of technical issues, solutions, procedures, and system information.
  • Stay current on emerging technologies, enterprise IT practices, and industry trends.

Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of professional experience in technical support, systems engineering, enterprise IT support, or a closely related role.
  • Hands-on Microsoft 365 experience and knowledge required.
  • Demonstrated experience troubleshooting complex technical issues in an enterprise environment.
  • Strong knowledge of networking concepts, operating systems, hardware, and enterprise applications.
  • Experience working with technical support ticketing systems and remote support tools.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to explain technical information clearly to both technical and non-technical users.
  • Ability to work independently, prioritize multiple issues, and operate effectively in a fast-paced environment.
  • Ability to collaborate effectively across departments and technical teams.
  • Experience mentoring, assisting, or providing technical guidance to junior support professionals.

Preferred Qualifications:  

The following experience is a plus:

  • Atlassian software suite
  • Microsoft Azure services
  • ITIL certification
  • CompTIA certification
  • Microsoft professional certifications
  • Experience developing or improving enterprise IT support processes
  • Experience tracking support KPIs and analyzing ticket trends

Benefits & Perks:  

ConnexPay offers a competitive compensation and benefits package, including:

  • Unlimited PTO – Flexibility to take time away when needed without a predetermined number of PTO days.
  • 401(k) with company match – Immediate eligibility to participate in the company retirement plan.
  • Medical, dental, and vision insurance options
  • Company-paid life and AD&D insurance
  • Flexible work environment – Work remotely from a U.S.-based home or from our Atlanta or Dallas offices.
  • Autonomy and ownership – Independence and responsibility within your role.
  • Career growth opportunities – Opportunities to advance as ConnexPay continues to scale and grow.

Equal Employment Opportunity:  

ConnexPay is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.