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Senior Director Application Support Jobs in Rochester, NY

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Senior Director Application Support information

See Rochester, NY salary details

$53.3K

$113.4K

$157.4K

How much do senior director application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior director application support in Rochester, NY is $113,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $130,200.00 per year, depending on experience, location, and employer.

What is the difference between Senior Director Application Support vs Application Support Manager?

AspectSenior Director Application SupportApplication Support Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level decision makingManages daily operations, team supervision, and issue resolution
Required CredentialsBachelor's/Master's in IT or related, extensive experience, leadership skillsBachelor's in IT or related, technical expertise, team management experience
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team-oriented, technical support environment

The Senior Director Application Support typically holds a higher strategic and leadership role, overseeing multiple teams and aligning support services with organizational goals. The Application Support Manager focuses more on daily operations and technical team management. Both roles require relevant IT credentials and experience, but the senior director's scope is broader and more strategic.

What job categories do people searching Senior Director Application Support jobs in Rochester, NY look for? The top searched job categories for Senior Director Application Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Senior Director Application Support jobs? Cities near Rochester, NY with the most Senior Director Application Support job openings:

Senior Director, Scientific Affairs

Rochester Regional Health

Rochester, NY • On-site

$175K - $240K/yr

Full-time

Re-posted 2 days ago


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

Job Title: Sr. Director, Scientific Affairs
Department: Research & Development
Location: Rochester, NY | Relocation Package Available
Hours Per Week: 40
Schedule: Days, Monday - Friday
SUMMARY
This role provides strategic scientific leadership to advance ACM's long-term vision, translating organizational strategy into high-impact scientific execution across global teams of scientists, PhDs, and R&D professionals. Serving as the internal and external scientific ambassador for ACM, the role partners closely with senior leadership, clients, and industry stakeholders to identify gaps, develop innovative scientific solutions, and strengthen service offerings. With global responsibility for scientific leadership, this position drives continuous improvement, ensures scientific rigor and quality, and aligns evolving capabilities with the demands of clinical trials and emerging therapeutic areas.
RESPONSIBILITIES
  • Partner with VP Clinical operations to identify and operationalize scientific strategy
  • Responsible for the performance of the scientific teams by managing resources, prioritizing tasks, and developing and monitoring metrics.
  • Promote and uphold a high performing culture through effective talent planning, selection, onboarding, and continuing education.
  • Curate and deliver comprehensive training plans and materials to foster successful onboarding and employee performance.
  • Provide ongoing coaching and mentorship supported by routine performance metrics to identify clear performance feedback and career development plans.
  • Foster professional development through continuous coaching and performance management
  • Oversee Principal Scientists and works with key operational and regulatory leadership for strategic initiatives including new biomarkers and technologies.
  • Oversee and manage the R&D team to assign resource in line with required validations and laboratory support of safety testing.
  • Collaborates with VP, Clinical Operations to create plans for conference attendance and external marketing.
  • Serve as the point of escalation to provide scientific solutions as required for internal teams and external clients.
  • Identify, lead, and/or participate in cross functional process improvement initiatives to optimize capabilities.
  • Coordinates the development of 3PL and Client strategy and attends meetings as appropriate.
  • Assign Principal Scientist team to support non-safety testing aspects to expand service offerings and provide scientific expertise for 3PL assignment and regulatory audits.
  • Assign R&D team to support safety testing to expand service offering and provide expertise for client and 3PL safety enquiries.
  • Oversee and help resolve internal and external audit findings.
  • Perform other duties as needed.

REQUIRED QUALIFICATIONS
  • PhD + 10 years in Clinical Trials regulatory laboratory or BS in Life Sciences + 15 years in Clinical Trials regulatory laboratory experience
  • 5 years of progressive leadership experience

PREFERRED QUALIFICATIONS
  • NYS Certification of Qualification through New York State Department of Health, Wadsworth Center in: Clinical Chemistry, Diagnostic Immunology, Endocrinology, and/or Hematology
  • Understanding of Good Clinical Practice (GCP), Good Laboratory Practice (GLP), Good Clinical Laboratory Practice (GCLP), College of American Pathologists (CAP), NYSH and UK EMEA
  • Application of science in a regulatory environment including validation of methodologies for clinical trials.
  • Experience leading teams, projects, and troubleshooting essential
  • Board Certification in one of the following areas is preferred:
  • ABB - American Board of Bioanalysis
  • ABCC - American Board of Clinical Chemistry
  • ABFT - American Board of Forensic Toxicology (limited to individuals with a doctoral degree)
  • ABHI - American Board of Histocompatibility and Immunogenetics
  • ABMGG - American Board of Medical Genetics and Genomics (formerly known as American Board of Medical Genetics (ABMG))
  • ABMLI - American Board of Medical Laboratory Immunology
  • ABMM - American Board of Medical Microbiology
  • NRCC - National Registry of Certified Chemists (limited to individuals with a doctoral degree

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$175,000.00 - $240,000.00
CITY:
Rochester
POSTAL CODE:
14624
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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