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Senior Director Application Support Jobs in Rochester, NY

DePaul

SRO Assistant Program Director

East Rochester, NY · On-site

$26 - $27.20/hr

Works in conjunction with the Director, Senior Director, Vice President and the Quality Management Department to ensure that each resident receives services which support eh individual's emotional ...

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All JobsApplication Support JobsSenior Director Application Support JobsSenior Director Application Support Jobs in Rochester, NY

Senior Director Application Support information

See Rochester, NY salary details

$53.3K

$113.4K

$157.4K

How much do senior director application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior director application support in Rochester, NY is $113,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $130,200.00 per year, depending on experience, location, and employer.

What is the difference between Senior Director Application Support vs Application Support Manager?

AspectSenior Director Application SupportApplication Support Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level decision makingManages daily operations, team supervision, and issue resolution
Required CredentialsBachelor's/Master's in IT or related, extensive experience, leadership skillsBachelor's in IT or related, technical expertise, team management experience
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team-oriented, technical support environment

The Senior Director Application Support typically holds a higher strategic and leadership role, overseeing multiple teams and aligning support services with organizational goals. The Application Support Manager focuses more on daily operations and technical team management. Both roles require relevant IT credentials and experience, but the senior director's scope is broader and more strategic.

What job categories do people searching Senior Director Application Support jobs in Rochester, NY look for? The top searched job categories for Senior Director Application Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Senior Director Application Support jobs? Cities near Rochester, NY with the most Senior Director Application Support job openings:
Senior Director Application Support jobs near you

Director, Distribution

CooperCompanies

West Henrietta, NY • On-site

Full-time

Re-posted 22 days ago

Job description


At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.
Job Summary:
The Director of Distribution is responsible with developing, leading, and implementing distribution strategies that support the growth strategies of the organization while simultaneously optimizing distribution performance. Responsible for monitoring KPI's to monitor business performance and adjust where necessary to achieve overall service expectations and achieving budgetary expectations.
Responsibilities
  • Directs all activities connected with the receiving, picking, packing, and shipping of CooperVision products.
  • Manage KPI's to drive business performance ensuring alignment and deliverables to corporate strategies
  • Budgeting and P&L control
  • Develop and execute OpEx and CapEx budgets and forecasts in line with corporate goals
  • Engage and lead the team by defining criteria for excellence and improving core competencies. Improve existing employee skills sets in the areas of distribution and inventory control. Actively mentor and coach team to help support and further their professional growth and development.
  • Establish and maintain meetings with commercial teams
  • Establish and maintain meetings with strategic customers to ensure the distribution center is delivering on service level agreements
  • International shipping and compliance experience
  • Responsible for documenting shipping contingency planning.
  • Responsible for periodic customer visits.
  • Responsible for strict adherence to FDA compliance, export compliance, safety as well as CooperVision policies and procedures including appropriate audit controls.
  • Assure departmental adherence to Good Distribution Practices, Standard Operating Procedures (SOP) and ISO 9000 requirements
  • Responsible for developing/documenting shipping contingency planning.
  • Manage employee relations and performance management
  • Provide ongoing communication regarding productivity status updates to the Sr. Director Distribution Americas.
  • Ensure SOP development for inventory control is in compliance with corporate financial requirements
  • Ensure an understanding of the existing inventory management practices, reporting and requirements throughout the distribution center
  • Assist in the development of functional strategies and continuous improvement initiatives
  • Interact with internal and external leaders, including senior management
  • Partner with Environmental Health and Safety team to ensure high standards are in place for a safe working environment for all employees
  • Monitor and ensure all regulatory procedures are properly administered and within appropriate tolerances
  • Evaluate current procedures and practices for accomplishing department objectives

Qualifications
Knowledge, Skills and Abilities:
  • Microsoft Office Suite with a proficiency in Excel. ERP systems and Warehouse Management systems experience required.
  • Project Management and Presentation skills required.
  • Extensive knowledge of current best practices for distribution and logistics.
  • Strong communication, analytical, problem solving, team building and motivational skills.
  • Experience in automated warehouse management and transportation management systems.
  • Ability to empower the workforce and building strong teams.
  • Excellent organization skills with a high degree of initiative and flexibility. Provide ability to define performance measures directly related to business and hold people accountable for such.
  • Ability to complete financial analysis and review, and analyze existing cost data.
  • Must possess the following traits: proactive, risk taker, and change agent.
  • Extensive knowledge of international shipping and export shipping requirements
  • 10+ years progressive management experience in a distribution, logistics and or supply chain.
  • 5+ years experience in contract negotiations in areas of freight and third party
  • 5+ years experience in international export
  • Bachelors Degree required in related field such as business management, engineering, or logistics.
  • MBA preferred
  • Lean Management a plus.
  • APICS Certification a plus

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $121,688.00 and $187,213.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

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