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Engagement Director Jobs in Rochester, NY (NOW HIRING)

Town Square Health

Patient Engagement Coordinator

Rochester, NY · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Collaborate with the Outreach and Education Manager, Director of Growth Marketing, and RN Practice Manager on patient engagement and recruitment strategies Community Outreach & Events * Attend ...

Genesee Country Museum

Director of Development

Mumford, NY

$68K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Development Reports to: Vice President of Development Location: Mumford, NY (near ... Identify, cultivate, solicit, and steward donors to strengthen engagement and increase annual ...

HHA eXchange

Director, Customer Experience

Farmington, NY · On-site

  • Medical

  • Retirement

  • PTO

Design tiered engagement strategies that account for customer lifecycle stage, product usage ... Direct experience orchestrating multi-channel customer engagement across email, in-app messaging ...

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All JobsEngagement JobsEngagement Director JobsEngagement Director Jobs in Rochester, NY

Engagement Director information

See Rochester, NY salary details

$32.6K

$90.4K

$181.1K

How much do engagement director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for engagement director in Rochester, NY is $90,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $108,600.00 per year, depending on experience, location, and employer.

What is an engagement director?

Engagement Directors are senior professionals responsible for managing client relationships, overseeing project delivery, and ensuring that organizational goals align with client needs. They typically lead teams, coordinate resources, and act as the main point of contact between clients and the company. Their role involves strategic planning, problem-solving, and ensuring high levels of client satisfaction. Engagement Directors often work in consulting, marketing, or technology firms, but their skills are valuable across many industries.

How does an engagement director typically collaborate with cross-functional teams to ensure successful client outcomes?

An Engagement Director often acts as the central point of coordination between clients and internal teams such as sales, project management, and technical specialists. They facilitate clear communication to ensure client goals are understood and deliverables are met on schedule. This involves leading regular status meetings, aligning resources, and resolving any roadblocks that arise. By fostering collaboration and proactively addressing client needs, Engagement Directors help maintain strong relationships and drive project success.

What are the key skills and qualifications needed to thrive as an engagement director, and why are they important?

To thrive as an Engagement Director, you need expertise in client relationship management, strategic planning, and project oversight, often supported by a degree in business or communications. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, communication, and problem-solving skills help foster strong client partnerships and effective internal collaboration. These abilities are essential for driving successful client outcomes, managing expectations, and ensuring overall organizational growth.

What are the most commonly searched types of Engagement jobs in Rochester, NY?

The most popular types of Engagement jobs in Rochester, NY are:

What are popular job titles related to Engagement Director jobs in Rochester, NY?

For Engagement Director jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Engagement Director jobs in Rochester, NY look for?

The top searched job categories for Engagement Director jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Engagement Director jobs?

Cities near Rochester, NY with the most Engagement Director job openings:

Engagement Director jobs near you
Infographic showing various Engagement Director job openings in Rochester, NY as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $90,420 per year, or $43.5 per hour.

U.S. Private Bank - Head of Next Generation Strategy & Engagement - Executive Director

JPMorgan Chase & Co.

Rochester, NY • On-site

$180 - $240/hr

Other

Posted 5 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

The Head of Next Generation Strategy and Engagement will join J.P. Morgan Private Advisory and the Family Office team. This individual will lead the vision, development, and execution of the firm’s strategy to engage and serve next generation clients and family members across the Global Private Bank. In this capacity, the role will help shape the long-term strategic agenda for next gen engagement - including the development of differentiated solutions and services, client engagement and education programs, strategic partnerships, and go-to-market execution.

Job Responsibilities
  • Define and lead the private bank-wide strategy for next generation client engagement across the private bank ecosystem, aligned to the firm’s broader priorities.
  • Build and lead cross-functional advisory council within the Private Bank (bankers, investors, subject matter experts, and key partners across lending/mortgage, sustainable investing, OCIO, marketing, digital, product, trust & estate, family office, and other groups) to coordinate existing efforts, identify gaps, and scale next gen initiatives and offerings.
  • Identify emerging trends shaping next gen client priorities and advise senior leadership on evolving expectations and competitive dynamics.
  • Develop and drive a multi-year roadmap for next gen capabilities, experiences, and client solutions.
  • Lead the strategy and execution of differentiated next gen engagement programs (e.g., "JPM Academy"), including conferences/events (EFL, 40x40, etc.), peer networking, educational forums, and curated experiences.
  • Create thematic content and financial education curriculums spanning investing fundamentals, macro and markets, planning and financial well-being, leadership, governance, and family dynamics.
  • Partner with internal and external subject matter experts to deliver compelling programming tailored to next generation audiences.
  • Build scalable engagement models across in-person, digital, and hybrid channels.
  • Evaluate strategic partnerships and external providers (including educational institutions and experiential offerings) that enhance the next gen value proposition.
  • Establish measurement frameworks to track adoption, engagement, and commercial impact of next gen initiatives.
  • Design and execute the go-to-market strategy across advisors, bankers, and regional leadership, including advisor enablement tools, training, playbooks, and engagement frameworks.
  • Work with Head of Content Strategy within J.P. Morgan Private Advisory to position the firm externally as a leader serving next generation wealth holders.
  • Support strategic client opportunities and key family relationships where next gen engagement is a priority.
Qualifications, Capabilities, and Skills
  • 8+ years of experience in wealth management, private banking, family office, strategy, client engagement, or related fields.
  • Strong understanding of investment products, financial planning, wealth transfer and taxation.
  • Demonstrated experience building strategic initiatives, platforms, programs, or client offerings from concept through execution.
  • Strong executive presence and ability to engage credibly with clients, advisors, senior executives, and external partners.
  • Experience leading complex cross-functional initiatives in matrixed organizations.
  • Exceptional communication, presentation, and relationship management skills.
  • Strategic thinker with strong commercial instincts and execution orientation.
  • Experience working with family offices, UHNW clients, or private bank advisory teams preferred.
  • Familiarity with next generation themes including investment fundamentals, entrepreneurship, governance, philanthropy, and digital engagement preferred.
  • Experience developing client events, educational programming, or curated peer communities preferred.
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