Engagement Manager Jobs in Rochester, NY (NOW HIRING)

Are you passionate about turning audience data into actionable insights that shape impactful journalism? Do you thrive at the intersection of analytics, editorial strategy and digital growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today’s top model creators for each individual legal use case.

This is a hybrid role based in New York City or Washington, DC. Team members are expected to work in their local office three days per week. LexisNexis’ Legal News division (Law360/Law360 Pulse/MLex) is looking for a dedicated audience engagement manager who can help deepen and grow subscriber engagement with our journalism. The person will be part of a new audience team, working with Law360, Law360 Pulse and MLex media brands. You will be a key partner for editorial teams and work closely with marketing and product teams. This is a newly created position with the opportunity to make a significant impact as we build this team from the ground up.

• Analyze article and newsletter performance across platforms to understand what resonates with readers.
• Translate complex data into concise insights that support editorial decision-making.
• Help shape editorial strategies to maximize audience impact Track audience behavior by product, region, channel, and topic to uncover growth opportunities.
• Identify high-performing formats, topics, and tones, and share insights.
• Write clear, jargon-free performance reports that explain why certain content succeeds.
• Design, run, and interpret A/B headline tests.
• Collaborate with product, marketing, and editorial teams on content promotion strategies.
• Help build trust and understanding of engagement metrics across the newsroom.

• Be a curious, analytical person who thrives in a fast-paced environment.
• Experience in audience development, digital marketing, or content analytics.
• Experience in a newsroom, media, or editorial analytics environment highly preferred.
• Familiarity with analytics tools such as Google Analytics, Adobe Analytics, Parse.ly, Chartbeat.
• Ability to identify patterns in data and communicate insights in plain, accessible language.
• Experience with A/B testing and interpreting results preferred.
• Awareness of legal-industry audience preferences and sensitivities.
• Exceptional analytical skills and excellent written communication.
• Solid collaboration skills.

• We promote a healthy work/life balance across the organization.
• We offer an appealing working prospect for our people.
• With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
• We know your well-being and happiness are key to a long and successful career.
• We are delighted to offer country specific benefits.
• This job is eligible for an annual incentive bonus.

Primary Location Base Pay Range: New York, NY - 450 Park Ave (WeWork) $114,300 - $190,500.

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.