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Director Client Engagement Jobs in Rochester, NY

Insero Talent Solutions

Marketing Director

Rochester, NY · On-site

... engagement initiatives. This position develops enterprise marketing strategies that drive revenue ... client marketing representatives to align objectives, share insights, and co-create campaigns that ...

Pwc

Oracle HCM Director

Rochester, NY · On-site

$155K - $410K/yr

Your role is crucial in shaping client engagements and mentoring the next generation of leaders ... employee engagement and relations - Building relationships with business leaders to identify ...

Sutherland

Director - Research

Rochester, NY · On-site

... client mapping, industry research, thought leadership follow-up, and relationship-led prospecting Build account plans for key clients, including stakeholder maps, current engagement footprint ...

Sutherland

Director - Research

Rochester, NY · On-site +1

... client mapping, industry research, thought leadership follow-up, and relationship-led prospecting • Build account plans for key clients, including stakeholder maps, current engagement footprint ...

RES Exhibit Services LLC

Sales Director

Rochester, NY · On-site

$75K - $90K/yr

... show floor engagement, professional networks, marketing campaigns, and thoughtful followup ... Qualify opportunities based on strategic fit, client need, budget, decision process, timing ...

Pwc

SAP BRIM Consultant, Senior Associate

Rochester, NY · On-site

$77K - $202K/yr

... client engagement What You Must Have - At least a Bachelor's degree - At least 2 years of ... At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship ...

Socket.dev

AI Solutions Engineer

Rochester, NY · On-site

$120 - $150/hr

... applications Client Engagement & Delivery * Translate business requirements into technical ... direct Generative AI experience (LLMs, embeddings, RAG, agents) * AWS Certifications: Solutions ...

Aramark

Facilities Director

Williamson, NY · On-site

$100K - $108K/yr

Delivers strong operational performance by executing against Aramark, client, government and other ... development, engagement and compliance with human resource related policies and standards ...

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Showing results 21-40

All JobsClient Engagement JobsDirector Client Engagement JobsDirector Client Engagement Jobs in Rochester, NY

Director Client Engagement information

See Rochester, NY salary details

$32.6K

$90.4K

$181.1K

How much do director client engagement jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director client engagement in Rochester, NY is $90,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a director of client engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What are the key skills and qualifications needed to thrive as a director of client engagement?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a director of client engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Engagement jobs in Rochester, NY?

The most popular types of Client Engagement jobs in Rochester, NY are:

What job categories do people searching Director Client Engagement jobs in Rochester, NY look for?

The top searched job categories for Director Client Engagement jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Client Engagement jobs?

Cities near Rochester, NY with the most Director Client Engagement job openings:

Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 19% Part Time, 1% Temporary, and 10% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $90,379 per year, or $43.5 per hour.

Marketing Director

Insero Talent Solutions

Rochester, NY • On-site

Full-time

Re-posted 24 days ago

Job description

Insero Talent Solutions has partnered with a flourishing optical company based in Rochester, NY, experiencing substantial growth to recruit a Marketing Director.

Position Summary

The Marketing Director serves as the senior marketing executive and principal advisor to the CEO on all marketing, branding, communications, and customer engagement initiatives. This position develops enterprise marketing strategies that drive revenue growth, strengthen brand equity, support product innovation, expand market share, and enhance customer experience across all business channels.

Scope of Responsibility

The Marketing Director has overall responsibility for corporate marketing strategy, digital transformation, brand management, demand generation, licensing, product marketing, communications, e-commerce marketing, retail marketing, analytics, and marketing technology.

The role leads internal staff and external agencies while partnering with executive leadership to achieve strategic business objectives.

Leadership Responsibilities

  • Serve as the principal marketing advisor to the CEO and executive leadership team.
  • Develop long-range marketing strategies aligned with corporate growth initiatives.
  • Lead enterprise brand architecture across all of the company's brands.
  • Direct integrated marketing strategies across digital, retail, wholesale, healthcare,
  • government, and e-commerce channels.
  • Lead product launch and go-to-market strategies.
  • Oversee digital marketing, SEO, SEM, paid media, content marketing, email marketing,
  • influencer marketing, affiliate marketing, and social media.
  • Lead licensing and strategic brand partnership marketing programs.
  • Direct corporate communications, public relations, executive messaging, and reputation
  • Develop annual marketing budgets and measure ROI, ROAS, CAC, CLV, and other key
  • performance indicators.
  • Champion AI, marketing technology, automation, CRM, analytics, and customer
  • intelligence initiatives.
  • Build, mentor, and lead a high-performing marketing department.

Education

  • Bachelor's degree in Marketing, Business Administration, Communications, Public Relations, or a related field, or an equivalent combination of education and progressively responsible marketing experience. MBA or related graduate degree preferred.

Experience

Required:

  • 10+ years of progressive marketing leadership experience.
  • Executive-level experience developing enterprise marketing strategy.
  • Experience leading multi-brand marketing organizations, digital marketing, budgeting, analytics, and cross-functional initiatives.

Preferred:

  • Manufacturing, optical, healthcare, consumer products, B2B/B2C, e-commerce, and licensed products experience.

Knowledge, Skills & Abilities

  • Enterprise marketing strategy, executive leadership, digital marketing, brand management, licensing, AI-enabled marketing, marketing analytics, financial management, customer insights, public relations, organizational development, strategic partnerships, and executive communication.
  • Oversee agencies, creative partners, vendors, licensors, and strategic partners.
  • Conduct market research, competitive intelligence, pricing analysis, and customer insight initiatives.
  • Engage and strengthen relationships with retail locations, ranging from independent standalone operations to medium and larger-scale businesses. Additionally, develop and execute marketing plans for these locations and collaborate effectively with client marketing representatives to align objectives, share insights, and co-create campaigns that deliver measurable results. Passion for fashion, sports, fandom culture, or entertainment marketing.
  • Drive innovation in omnichannel marketing and customer engagement.