Director Client Engagement Jobs in Raleigh, NC (NOW HIRING)

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking a remote Sr. Business Development Director to join our team!
Location: Remote
Travel: Approximately 35% travel required, with overnight travel representing approximately 50% of total travel. Travel may include client offices, sales meetings, and other Labcorp locations.
Work Schedule: This is a full-time, exempt (salaried) position. Flexibility is required to participate in meetings across multiple time zones and to support client deliverables and business needs outside normal business hours.
Job Responsibilities

• Achieve annual sales plans and revenue targets for assigned accounts through proactive sales activities and client engagement.
• Develop, maintain, and expand relationships with existing and prospective clients within assigned accounts.
• Develop and execute account plans for key accounts and strategic partners.
• Provide weekly sales activity reports and business updates to management.
• Develop and execute client call plans and sales strategies to achieve business objectives.
• Follow up on leads and identify new business opportunities.
• Gather and communicate market intelligence and competitive information.
• Present and promote the business unit's capabilities and service offerings.
• Identify and communicate cross-selling opportunities across business units.
• Manage customer expectations and support customer satisfaction initiatives.
• Collaborate with internal stakeholders to develop and deliver integrated client solutions.
• Organize and host client visits and business meetings.
• Review client quotations and provide feedback to support commercial objectives.
• Utilize Salesforce (SFDC) to maintain customer information, sales activities, opportunity management, and pipeline forecasting.
• Manage sales opportunities and maintain accurate revenue forecasts.
• Collaborate with sales representatives and business leaders across multiple business units to identify and secure multi-service opportunities.
• Support proposal development and scope discussions.
• Maintain regular client contact and relationship management activities.
• Participate in strategic account teams and corporate account planning initiatives.
• Lead client presentations, business reviews, and commercial discussions.
• Identify client needs and develop new business opportunities.
• Share best practices and contribute to training and development initiatives within the sales organization.
• Analyze industry trends and market conditions to identify prospective business opportunities.
• Manage strategic accounts and complex sales initiatives.
• Provide guidance regarding requests for proposals (RFPs), quotes, and protocol interpretation.
• Develop long-term account growth strategies.
• Lead negotiations for Master Service Agreements (MSAs) and preferred provider agreements.

Minimum Qualifications

• Bachelor's degree
• 5 or more years of experience selling Real World Data (RWD), Real World Evidence (RWE), RWD services, healthcare data solutions, or related offerings directly to pharmaceutical or biotechnology companies.
• 5 or more years of experience interacting with mid-level decision makers, executive-level stakeholders, or both within pharmaceutical or biotechnology organizations.
• 3 or more years of experience managing strategic accounts, complex sales opportunities, or both.
• 3 or more years of experience utilizing customer relationship management (CRM) systems for opportunity management, account management, and pipeline forecasting.
• Experience negotiating commercial agreements, contracts, statements of work, Master Service Agreements (MSAs), preferred provider agreements, or similar business arrangements.

Preferred Qualifications

• Master's degree
• 3 or more years of experience developing and executing strategic business plans.
• 3 or more years of experience supporting drug development, pharmaceutical, biotechnology, or contract research organization (CRO) environments.
• 2 or more years of experience leading global or cross-regional commercial initiatives.
• Experience supporting Real World Data (RWD), Real World Evidence (RWE), clinical development, observational research, or related healthcare data solutions.

Additional Job Standards
Sales & Business Development

• Advanced industry knowledge.
• Highly consultative approach to client engagement and solution development.
• Ability to identify, develop, and expand strategic client relationships.
• Ability to recognize opportunities across multiple business units.

Leadership & Relationship Management

• Demonstrated leadership in client-facing environments.
• Ability to present effectively to executive and senior-level stakeholders.
• Ability to influence cross-functional teams and stakeholders.
• Ability to manage and motivate client-facing teams.

Financial & Commercial Acumen

• Strong financial acumen, including budgeting, financial planning, forecasting, and business performance management.
• Ability to evaluate commercial opportunities and support pricing decisions.
• Ability to manage challenging client, operational, or financial situations.

Communication & Negotiation

• Strong verbal, written, and presentation skills.
• Strong customer orientation and relationship management skills.
• Demonstrated negotiation skills in complex client environments.
• Ability to differentiate service offerings from competitive alternatives.

Client Management

• Demonstrated ability to acquire, grow, and retain client relationships.
• Strong client retention and customer satisfaction focus.
• Ability to manage strategic, domestic, regional, and transatlantic client relationships.

Working Conditions

• Approximately 35% travel required.
• Approximately 50% of travel may include overnight stays.
• Travel primarily to client offices, sales meetings, and other Labcorp locations.
• Flexibility to participate in meetings across multiple time zones.
• Occasional extended work hours may be required to support client deliverables, business needs, or client meetings.
• Responsibilities may support domestic, regional, and transatlantic client portfolios.

About the Role
The Sr. Business Development Director is a senior individual contributor responsible for driving strategic sales growth and managing key client relationships within the pharmaceutical and biotechnology sectors. This role is accountable for achieving revenue objectives, expanding existing client relationships, identifying new business opportunities, and managing complex strategic accounts. The position collaborates with internal stakeholders across business units to deliver integrated solutions, support proposal development, negotiate commercial agreements, and ensure exceptional client satisfaction while advancing long-term business growth objectives.
Application Window: 8/31/2026
Pay Range: $150-180k
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for commissions under the applicable variable compensation plan. Commissions are earned based on achievement of performance metrics under the plan.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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