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Director Business Process Improvement Jobs (NOW HIRING)

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on ...

Numotion

Process Improvement Manager

$79K - $109K/yr

The Process Improvement Manager is responsible for identifying, documenting, improving, and ... Identify, map, and document critical business processes, ensuring clarity, accessibility, and ...

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Director Business Process Improvement information

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$45.5K

$102.9K

$150K

How much do director business process improvement jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director business process improvement in the United States is $102,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a director of business process improvement do?

A Director of Business Process Improvement leads efforts to analyze, design, and implement changes that enhance an organization's efficiency and effectiveness. This role involves assessing current business processes, identifying areas for improvement, and working with teams to streamline operations, reduce costs, and improve quality. Directors in this position often use methodologies like Lean or Six Sigma to guide process changes, measure results, and ensure continuous improvement across the company. They collaborate with various departments to align process improvements with business goals and drive lasting change.

How does a director of business process improvement typically collaborate with other departments to drive organizational change?

A Director of Business Process Improvement works closely with leaders and teams across various departments, such as operations, finance, IT, and HR, to identify inefficiencies and develop strategies for enhancement. Collaboration often involves facilitating cross-functional workshops, leading process mapping sessions, and gathering input from stakeholders to ensure proposed changes align with business objectives. This role also requires clear communication and change management skills to gain buy-in and support implementation. By working collaboratively, the Director ensures that process improvements are practical, sustainable, and positively impact the organization as a whole.

What are the key skills and qualifications needed to thrive as a director of business process improvement, and why are they important?

To thrive as a Director of Business Process Improvement, you need expertise in process analysis, project management, and change management, often backed by a bachelor’s or master’s degree in business or a related field. Familiarity with Lean, Six Sigma, BPM software, and process mapping tools, as well as relevant certifications (like Lean Six Sigma Black Belt), is typically required. Strong leadership, communication, and stakeholder engagement skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualities are vital for identifying inefficiencies, implementing sustainable solutions, and delivering measurable business results.

What is the difference between Director Business Process Improvement vs Business Process Analyst?

AspectDirector Business Process ImprovementBusiness Process Analyst
CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like Lean, Six SigmaBachelor's in Business, Management, or related fields; certifications like Lean, Six Sigma
Work EnvironmentLeadership roles in strategic planning, cross-departmental projectsAnalyzing processes, data collection, process mapping
Employer & Industry UsageUsed in large corporations, consulting firms, manufacturing, healthcareCommon in various industries for process analysis and improvement
Search & Comparison IntentUnderstanding leadership roles in process improvementDetailing process analysis functions and skills

The main difference is that the Director Business Process Improvement oversees strategic process initiatives and leads teams, while the Business Process Analyst focuses on analyzing and mapping existing processes. The director has broader responsibilities, often managing multiple projects and teams, whereas the analyst provides detailed insights to support process enhancements.

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Cities with the most Director Business Process Improvement job openings:

What are the most commonly searched types of Business Process Improvement jobs?

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Director Business Process Improvement jobs near you
Infographic showing various Director Business Process Improvement job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $102,929 per year, or $49.5 per hour.

Manager, Business Process Improvement & VOS

Vertiv Group Corp.

Willis, TX • On-site

Full-time

Re-posted 22 days ago

Vertiv rating

6.9

Company rating: 6.9 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

373rd of 496 rated machine equipment manufacturers

Job description


POSITION SUMMARY
  • The Manager, Business Process Improvement & VOS leads end-to-end ownership of small process improvement projects and contributes significantly to medium-scale initiatives across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region.
  • The Manager facilitates cross-functional working sessions independently, partners with IT and business leaders, and leverages data tools to support decision-making.

RESPONSIBILITIES
  • Process Breadth:
    • Orients quickly in unfamiliar processes
    • Calibrates learning depth to the problem
    • Knows when to lean on SMEs vs. invest in going deeper
    • Exposure to 2+ process areas
  • Project Ownership:
    • End-to-end ownership of small OTC, PTP, NPDI, SIOP or Services projects
    • Significant contributor on medium projects
    • Lead value stream and process mapping workshops
    • Prepare flowcharts and reporting packages
    • Perform root cause analysis
    • Identify AI and automation opportunities
  • Stakeholder Management:
    • Comfortable with sponsored leadership
    • Can facilitate cross-functional working sessions independently
    • Partner with IT for system and tool implementations
    • Partner with business leaders on policies and procedures
    • Liaise with Learning and Development
    • Plans change management communications
    • Executes training
  • Problem Complexity:
    • Moderately complex
    • Multi-variable problems
    • Identifies root cause and structures solutions independently
  • People & Team Impact:
    • Holds team to commitments
    • Demonstrates Vertiv Behaviors
  • Tools & Methods:
    • Selects appropriate CI methods for context
    • Leverages data tools to support decision-making
    • Utilize VOS governance to plan, facilitate, and manage BPI initiatives
    • Create and maintain projects in ServiceNow

QUALIFICATIONS
  • Education:
    • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, Computer Science, or related discipline.
    • Intermediate knowledge in all areas of project planning, development, management, and implementation.
    • Project Management certifications (PMP, CSM, Lean Six Sigma Black Belt) a plus.
  • Work Experience:
    • 8-10 years of experience in project management or exposure to at least two of the following processes: OTC, PTP, NPDI, SIOP, and/or Services.
    • Experience in an international and culturally diverse organization.
  • Communication Skills:
    • Strong written and verbal communication skills in English; other languages are a plus.
    • Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
  • Analytical Skills:
    • Ability to analyze data, make informed decisions, and solve complex problems.
    • Good attention to detail.
  • Technical Skills:
    • Intermediate experience with ERP financial applications (Oracle preferred).
    • Proficient in Microsoft Office Suite.
    • Project management experience and familiarity with Agile process improvement.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • No special physical requirements.

TRAVEL REQUIREMENTS
  • 10% travel required.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
  • Own it

  • Act with urgency

  • Foster a customer-first mindset

  • Think big and execute

  • Lead by example

  • Drive continuous improvement

  • Learn and seek out development

  • Promote transparent & open communication

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.

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