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Director Business Process Improvement Jobs in Riverside, CA

Esri

Sr. Process Improvement Consultant

Redlands, CA · On-site

Training or direct experience with cross-functional process improvement initiatives * Experience leading cross-functional teams, including extended business partners and third-party vendors

Esri

Business Process Analyst

Redlands, CA

$61K - $82K/yr

Develop and/or assist in the development of training materials and delivery of training Requirements * 5+ years of direct work experience as a business analyst on cross-functional process ...

Esri

Business Process Analyst

Redlands, CA · On-site

$72K - $135K/yr

Develop and/or assist in the development of training materials and delivery of training Requirements * 5+ years of direct work experience as a business analyst on cross-functional process ...

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All JobsBusiness Process Improvement JobsDirector Business Process Improvement JobsDirector Business Process Improvement Jobs in Riverside, CA

Director Business Process Improvement information

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$47.5K

$107.4K

$156.5K

How much do director business process improvement jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director business process improvement in Riverside, CA is $107,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $126,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of business process improvement, and why are they important?

To thrive as a Director of Business Process Improvement, you need expertise in process analysis, project management, and change management, often backed by a bachelor’s or master’s degree in business or a related field. Familiarity with Lean, Six Sigma, BPM software, and process mapping tools, as well as relevant certifications (like Lean Six Sigma Black Belt), is typically required. Strong leadership, communication, and stakeholder engagement skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualities are vital for identifying inefficiencies, implementing sustainable solutions, and delivering measurable business results.

How does a director of business process improvement typically collaborate with other departments to drive organizational change?

A Director of Business Process Improvement works closely with leaders and teams across various departments, such as operations, finance, IT, and HR, to identify inefficiencies and develop strategies for enhancement. Collaboration often involves facilitating cross-functional workshops, leading process mapping sessions, and gathering input from stakeholders to ensure proposed changes align with business objectives. This role also requires clear communication and change management skills to gain buy-in and support implementation. By working collaboratively, the Director ensures that process improvements are practical, sustainable, and positively impact the organization as a whole.

What does a director of business process improvement do?

A Director of Business Process Improvement leads efforts to analyze, design, and implement changes that enhance an organization's efficiency and effectiveness. This role involves assessing current business processes, identifying areas for improvement, and working with teams to streamline operations, reduce costs, and improve quality. Directors in this position often use methodologies like Lean or Six Sigma to guide process changes, measure results, and ensure continuous improvement across the company. They collaborate with various departments to align process improvements with business goals and drive lasting change.

What is the difference between Director Business Process Improvement vs Business Process Analyst?

AspectDirector Business Process ImprovementBusiness Process Analyst
CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like Lean, Six SigmaBachelor's in Business, Management, or related fields; certifications like Lean, Six Sigma
Work EnvironmentLeadership roles in strategic planning, cross-departmental projectsAnalyzing processes, data collection, process mapping
Employer & Industry UsageUsed in large corporations, consulting firms, manufacturing, healthcareCommon in various industries for process analysis and improvement
Search & Comparison IntentUnderstanding leadership roles in process improvementDetailing process analysis functions and skills

The main difference is that the Director Business Process Improvement oversees strategic process initiatives and leads teams, while the Business Process Analyst focuses on analyzing and mapping existing processes. The director has broader responsibilities, often managing multiple projects and teams, whereas the analyst provides detailed insights to support process enhancements.

What are the most commonly searched types of Business Process Improvement jobs in Riverside, CA? The most popular types of Business Process Improvement jobs in Riverside, CA are:
What job categories do people searching Director Business Process Improvement jobs in Riverside, CA look for? The top searched job categories for Director Business Process Improvement jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Business Process Improvement jobs? Cities near Riverside, CA with the most Director Business Process Improvement job openings:
Director Business Process Improvement jobs near you

Sr. Process Improvement Consultant

Esri

Redlands, CA • On-site

Other

Re-posted 26 days ago

Esri rating

9.6

Company rating: 9.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

8th of 242 rated software companies

Job description

Overview

Leverage your technical expertise and passion for process improvement to identify, define, manage, and deliver transformational improvements. The Senior Process Improvement Consultant is a master practitioner and leader within the internal-consultant model, responsible for driving and facilitating advanced process improvement initiatives, mentoring colleagues, and leading the development of new service offerings.  

Responsibilities

  • Lead Service Offerings: Deliver, design, launch, and continuously improve new process improvement services, such as kaizen events and innovation sprints, ensuring alignment with organizational goals and best practices. 
  • Consulting & Mentorship: Serve as a lead consultant on complex projects, providing expert guidance, coaching, and mentorship to other team members, fostering a culture of continuous learning and skill development. 
  • Process Design & Reengineering: Independently lead the analysis, modeling, and redesign of complex business processes, leveraging advanced tools and techniques to deliver measurable improvements. 
  • Community of Practice Engagement: Actively participate in and help shape the cross-divisional Community of Practice, sharing knowledge, facilitating workshops, and driving adoption of process improvement methodologies. 
  • Stakeholder Management: Build consensus and influence stakeholders at all levels, advocating for process improvement initiatives and facilitating buy-in for transformational change. 
  • Continuous Improvement: Champion a culture of continuous improvement, identifying opportunities, implementing solutions, and measuring impact. 
  • Quality Assurance: Ensure adherence to process standards and procedures, providing leadership in compliance and best practices. 

Requirements

  • 5+ years of experience with business process improvement 
  • Experience with Agile, Lean, and DevOps methodologies 
  • Strong documentation and diagramming skills 
  • Ability to think strategically and plan and implement collaboratively 
  • Strong sense of accountability for the success of the team and a passion for delivering value 
  • Experience proactively escalating issues to appropriate levels of management 
  • Demonstrated knowledge of business analysis skills, including process and data-driven analysis experience using common industry frameworks 
  • Ability to document and analyze complex business processes using process modelling tools such as Microsoft Visio or LucidChart 
  • Strong facilitation skills to elicit requirements from various personalities across the organization, including senior executives 
  • Proven experience driving consensus across multiple stakeholders from different business functions 
  • Excellent verbal and written communication skills to work effectively with business stakeholders, team members, and management 
  • Ability to understand technical jargon and communicate it in layperson's terms 
  • Flexible and adaptive, reacting to project adjustments and alterations promptly and efficiently 
  • Ability to effectively prioritize and execute tasks independently 
  • Experience successfully championing change through advocacy, collaboration, and communication 
  • Bachelor's degree in business management, strategy, or a related field 

Recommended Qualifications

  • Training, experience or certifications in Lean, Six Sigma, or Business Process Management (BPM) 
  • Training or direct experience with cross-functional process improvement initiatives 
  • Experience leading cross-functional teams, including extended business partners and third-party vendors 
  • Exposure to enterprise architecture frameworks and methodologies 
  • Experience directly leading organizational change management activities 
  • Project Management (PMI), Agile/Scrum training/experience 
  • Training and/or direct experience with business analysis skills as described in the Agile Extension of the BABOK 
  • Knowledge of UX/UI principles 
  • Knowledge of enterprise architecture and business architecture frameworks (TOGAF, BIZBOK) 
  • Experience with ITIL processes  
  • Experience with ServiceNow (ITSM, ITBM, ITOM, CMDB, and related tools and practices) 
  • Experience working in functional areas such as product development, product management, or professional services in a software development company 

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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969

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