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Director Billing Operations Jobs in Raleigh, NC (NOW HIRING)

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Director of Revenue - Finance

Raleigh, NC · On-site +1

As our Director of Revenue , you will be a key leader responsible for revenue assurance, revenue accounting and reporting, billing operations, accounts receivable and cash collection, and SOX ...

Troutman Pepper

Billing Manager

Raleigh, NC

... direct reports performance; address personnel issues as needed and in a timely matter. * Utilize ... Highly knowledgeable in operational strategies/business models for Billing. * Highly knowledgeable ...

KINDERCARE

Director Operations - Creme

Cary, NC

As the Creme School Director of Operations, you will: Develop and implement operational plans ... Monitor and manage family billing and operational expenses within budgetary constraints. Supervise ...

Allied Universal

Director of Operations

Wendell, NC · On-site

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... billable overtime, improving cash collections, and controlling expenses * Collaborate with ...

Allied Universal

Director of Operations

Wendell, NC · Hybrid

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... billable overtime, improving cash collections, and controlling expenses * Collaborate with ...

Allied Universal

Director of Operations

Wendell, NC · Hybrid

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction ... billable overtime, improving cash collections, and controlling expenses * Collaborate with ...

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Director Billing Operations information

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$43.7K

$94.3K

$155K

How much do director billing operations jobs pay per year?

As of Jul 16, 2026, the average yearly pay for director billing operations in Raleigh, NC is $94,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $118,600.00 per year, depending on experience, location, and employer.

What is a Director Billing Operations job?

A Director of Billing Operations is responsible for overseeing an organization's billing processes to ensure accuracy, efficiency, and compliance with regulations. They manage billing teams, optimize revenue cycle management, and implement best practices to improve financial performance. This role requires strong leadership, analytical skills, and experience with billing systems and financial reporting. The director collaborates with finance, IT, and customer service teams to resolve billing issues and streamline operations.

What are the key skills and qualifications needed to thrive in the Director Billing Operations position, and why are they important?

To thrive as a Director Billing Operations, you need extensive experience in billing processes, revenue cycle management, and financial analysis, typically backed by a bachelor’s or master’s degree in finance, accounting, or a related field. Familiarity with billing software, ERP systems such as SAP or Oracle, and certifications like Certified Revenue Cycle Professional (CRCP) are often required. Leadership, problem-solving, and strong interpersonal communication skills help drive team performance and navigate cross-functional collaboration. These capabilities ensure efficient billing processes, regulatory compliance, and overall organizational financial health.

What are some typical challenges faced by a Director Billing Operations, and how can they be managed?

A Director Billing Operations often faces challenges such as streamlining complex billing systems, ensuring compliance with regulatory changes, and reducing errors or delays in billing cycles. Addressing these challenges usually involves implementing process improvements, leveraging technology for automation, and continuously training staff to uphold best practices. Collaboration with IT, finance, and customer service teams is common to resolve discrepancies and improve overall accuracy and customer satisfaction. By effectively navigating these challenges, Directors ensure that financial goals are met and operational efficiency is maintained.

What are the most commonly searched types of Billing Operations jobs in Raleigh, NC? The most popular types of Billing Operations jobs in Raleigh, NC are:
What are popular job titles related to Director Billing Operations jobs in Raleigh, NC? For Director Billing Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Billing Operations jobs in Raleigh, NC look for? The top searched job categories for Director Billing Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Billing Operations jobs? Cities near Raleigh, NC with the most Director Billing Operations job openings:
Director Billing Operations jobs near you
Billing and Accounts Receivable Manager

Billing and Accounts Receivable Manager

Deloitte

Raleigh, NC • Remote

Other

Re-posted 18 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

59th of 148 rated financial services

Job description

Position Summary

Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client

Recruiting for this role ends on 08/01/2026.

Work you'll do

Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas. Oversight and management of billing and A/R follow-up operations. Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations. Leads activities related to operational analysis, financial analysis and process improvement initiatives. Maintains knowledge base of operational SOPs and workflows for relevant functional areas. Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required. Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows. Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims. Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems. Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services. Works with client team to develop and implement action plan to address trends as appropriate

Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules. Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal travel requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related area
  • Experience leading team of 10+ staff to exceed productivity, quality, and service targets
  • 1+ year in hospital billing and claims submission
  • Proficient in Epic Resolute Hospital Billing application
  • Proficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Role is remote

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,000 to $160,000 with overtime pay possible.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

This position is aligned with the Project. To view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAM

Qualifications:

Position Summary

Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client

Recruiting for this role ends on 08/01/2026.

Work you'll do

Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas. Oversight and management of billing and A/R follow-up operations. Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations. Leads activities related to operational analysis, financial analysis and process improvement initiatives. Maintains knowledge base of operational SOPs and workflows for relevant functional areas. Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required. Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows. Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims. Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems. Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services. Works with client team to develop and implement action plan to address trends as appropriate

Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules. Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal travel requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related area
  • Experience leading team of 10+ staff to exceed productivity, quality, and service targets
  • 1+ year in hospital billing and claims submission
  • Proficient in Epic Resolute Hospital Billing application
  • Proficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Role is remote

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,000 to $160,000 with overtime pay possible.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

This position is aligned with the Project. To view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAM

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