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Director Application Support Jobs (NOW HIRING)

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Stefanini Group is looking for Application Support Associate for a globally recognized company ... Self-directed, organized, and capable of working independently in a fast-paced clinical setting ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Stefanini Group is looking for Application Support Associate for a globally recognized company ... Self-directed, organized, and capable of working independently in a fast-paced clinical setting ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Stefanini Group is looking for Application Support Associate for a globally recognized company ... Self-directed, organized, and capable of working independently in a fast-paced clinical setting ...

CSAA Insurance Group

Job TitleSenior Director, Personal Lines Solutions and Core Insurance Application Support Location Arizona - Home Teleworkers Additional Locations Job Information The Senior Director, Personal Lines ...

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Director Application Support information

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$31K

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$206K

How much do director application support jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What cities are hiring for Director Application Support jobs? Cities with the most Director Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Director Application Support jobs? States with the most job openings for Director Application Support jobs include:
What job categories do people searching Director Application Support jobs look for? The top searched job categories for Director Application Support jobs are:
Director Application Support jobs near you
Infographic showing various Director Application Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.
Application Support Engineer

Application Support Engineer

NAVA Software Solutions

Montvale, NJ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

NAVA Software solutions is looking for a Application Support Engineer
Details:
Application Support Engineer
Location- Edison, NJ/Montvale, NJ
Duration- Full Time/ Direct Hire
We are looking for passionate and hardworking Application Support Engineer to lead the production support services for this product and to manage client relationships.
RESPONSIBILITIES
  • Manage a team of offshore engineers, prioritize incidents and requests to ensure service targets and SLAs are met and maintain high support service quality.
  • Take ownership of incidents and requests, working directly with the users and/or platform support team to investigate, troubleshoot, debug, and resolve technical issues arising from their service use.
  • Provide regular status updates on incidents assigned and coordinate with the members of the global support team
  • Build and maintain a thorough understanding of the vendor product, its deployment, and how customers use the software and services.
  • Coordinate/escalate with internal teams to ensure practical and efficient incident investigation and resolution. Various teams are - global support team, application support, Rapid Response Team (RRT), QA, Operations and DBA, Business/domain support, Development, Platform team, ID management team, Delivery, Service Management, third-party vendor.
  • Participate and contribute in cross-functional war rooms, lead war rooms where needed in issue resolution
  • Work within the systems and procedures to ensure the successful delivery of Orion's support across a growing user base, maintaining service integrity.
  • Create or review technical assessment and root cause analysis documents
  • Contribute to and improve Orion's knowledge systems through authoring and maintaining knowledge collateral, including troubleshooting and how-do-I guides.
  • Assist with unexpected events or failures which limit customer(s) use of the product, work to restore services rapidly, and effectively communicate to the customer to maintain their confidence.
  • Investigate and diagnose issues arising with the Azure resources used to deliver the service, act, or escalate where necessary.

KEY QUALIFICATIONS
  • Experience with Azure Kubernetes Services (AKS) and related troubleshooting (an Azure/Kubernetes admin - who also knows Operating Systems)
  • Understanding of Kubernetes and it's architecture
  • Familiarity with microservices architecture and container orchestration with Kubernetes.
  • Operating procedures of Kubernetes (kubectl, deployment, services, troubleshooting, Grafana, Prometheus)
  • Deep understanding of Microsoft Azure (Management groups, Azure policies, AKS, key vault, Application Insights, Application Gateway)
  • Deep knowledge of Microsoft Azure DevOps Tools (Pipelines, Release pipelines, Azure DevOps Boards)
  • Logging into Pods and containers
  • Understanding of docker images
  • CI/CD - DevOps of containers image into Kubernetes
  • Understanding of Operating system, Ubuntu
  • Understanding of Azure Cloud
  • Familiarity with MongoDB and PostgreSQL (nice to have)
  • Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
  • Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
  • Strong drive to automate manual operations and to improve them through repeated iteration.
  • Good understanding of various Azure cloud services and resources.
  • Familiarity with Continuous Integration and Continuous Delivery processes and a solid understanding of the software development life cycle.
  • Excellent troubleshooting and problem-solving skills.
  • Experience with disaster recovery, and capacity planning.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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