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Director Application Support Jobs in Ridgewood, NJ

Provide application support for Pathology LIS systems including, but not limited to, interfaces ... Reporting to: Associate Director, Application Services Helpful Links: Compensation Philosophy ...

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Director Application Support information

See Ridgewood, NJ salary details

$31.4K

$163.1K

$208.4K

How much do director application support jobs pay per year?

As of Jun 14, 2026, the average yearly pay for director application support in Ridgewood, NJ is $163,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,200.00 and $207,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What job categories do people searching Director Application Support jobs in Ridgewood, NJ look for? The top searched job categories for Director Application Support jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Director Application Support jobs? Cities near Ridgewood, NJ with the most Director Application Support job openings:

Director, Application Development Manager

BNY

Manhattan, NY โ€ข On-site

Full-time

Posted 12 days ago


Job description

Director, Application Development Manager

At BNY, our culture allows us to run our company better and enables employees' growth and success.ย As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role Application Development Manager to join our ETF Engineeringย team. This role is located in New York.

In this role, you'll make an impact in the following ways:ย 

  • Lead the architecture, design, and development of scalable, resilient microservicesbased platforms supporting ETF workflows.
  • Act as a technology thought partner to senior engineering leadership, influencing decisions on platform evolution, AI adoption, cloud strategy, and modernization initiatives.
  • Drive endtoend ownership across the software development lifecycle, from requirements and design through production deployment and support.
  • Balance handson development with technical leadership, including code reviews, architectural governance, and mentoring of engineers.
  • Proactively manage priorities across multiple initiatives, making informed tradeoffs to ensure delivery commitments are met.
  • Collaborate closely with ETF Product and ETF Operations in a PODbased delivery model to ensure alignment to business outcomes and operational resiliency.
  • Champion engineering best practices, including modular design, observability, automation, performance engineering, and securebydesign principles.
  • Foster a collaborative, teamfirst culture focused on accountability, transparency, and continuous improvement.ย 

To be successful in this role, we're seeking the following:ย 

  • Bachelor's or master's degree in computer science, Engineering, or related field
  • 15+ years of handson experience building enterprisegrade applications using Java and Spring Boot, with deep expertise across Spring MVC, Spring Data JPA, Spring Security, Spring Batch, Spring Events, and Spring Boot Actuator.
  • Proven experience designing and delivering microservicesbased architectures, including service discovery, configuration management, API gateways, fault tolerance, and interservice communication.
  • Strong expertise in RESTful API design, OAuth2/JWTbased security, and integration with relational databases using Hibernate/JPA.
  • Extensive experience with DevOps and cloudnative practices, including Maven, Docker, Kubernetes, CI/CD pipelines, and container orchestration.
  • Demonstrated experience designing, developing, or integrating AIenabled solutions within enterprise platforms, including applied use cases such as intelligent automation, data enrichment, anomaly detection, or decision support.
  • Experience applying Generative AI capabilities (e.g., LLMbased services) to improve engineering productivity or business workflows, with clear attention to security, scalability, and control requirements.
  • Handson experience with observability and monitoring using tools such as Grafana and Prometheus.
  • Advanced level of experience designing and optimizing transactional systems using Microsoft SQL Server and/or Oracle, with a strong focus on performance and data integrity.
  • Demonstrated leadership across the full SDLC, including requirements, design, development, testing, deployment, and production support.
  • Proven ability to balance innovation with operational stability, ensuring AIenabled capabilities meet enterprise expectations for resilience, performance, and auditability.
  • Extensive experience with TestDriven Development (TDD) using JUnit and Mockito.
  • Exposure to BehaviorDriven Development (BDD) tools such as Cucumber is a plus.
  • Experience contributing to endtoend testing and quality assurance for complex enterprise platforms.
  • Strong working knowledge of Agile/Scrum methodologies and iterative delivery models.

Leadership & Personal Attributes:

  • Highly selfdriven, with strong ownership and accountability.
  • Proven ability to manage multiple priorities in a fastpaced, deliveryoriented environment.
  • Trusted technology advisor capable of influencing senior leaders and guiding platformlevel decisions.
  • Strong team player with excellent communication and collaboration skills.
  • Passion for mentoring, coaching, and building highperforming engineering teams.


At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedInย 

ย Here's a few of our recent awards:ย 

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.ย 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.


BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $127,000 and $250,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.ย 
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.