Director Application Support Jobs in Ridgewood, NJ

*** MUST BE PERMANENT IN THE CIVL SERVICE TITLE OF COMPUTER SYSTEMS MANAGER OR REACHABLE ON THE CURRENT COMPUTER SYSTEMS MANAGER CIVIL SERVICE LIST #4035.
The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.
In furtherance of this mission, the BXDA seeks experienced and enthusiastic Director of Application Development.
Job Responsibilities:
Specific duties include but are not limited to:
- Provide strategic and operational leadership for all application development initiatives within the Information Technology Bureau (ITB) to ensure consistent quality, collaboration and delivery with adherence to scope, schedule, and budget.
- Partner with the Deputy CTO and Product Manager to prioritize platform enhancements, integrations, and modernization projects, to ensure project funding aligns with long-term operational priorities.
- Assist and support the Deputy CTO by providing day-to-day leadership to the Application Development team, directly supervising developers and guiding the implementation of BXDA's modernization and integration efforts.
- Promote transparency and accountability by maintaining clear communication across teams and stakeholders. Coordinate with Infrastructure and Training teams to share project updates and ensure smooth post-deployment transitions with clear visibility, knowledge transfer, and shared accountability. Additionally, establish regular communication channels and feedback reports to update bureau leadership on progress, testing results, and deployment timelines.
- Define, standardize, and enforce coding, documentation, testing, integration, and deployment practices across .NET, Azure, Power Platform, and third-party systems while guiding the modernization and integration of legacy applications (ex. Delphi Pascal w/Oracle) into secure, web-based platforms with single-sign-on and mobile access capabilities.
- Lead architectural planning for cloud and on-premises solutions, ensuring scalability, data integrity, continuity, and compliance with BXDA, NYC IT, OWASP Top 10 security standards, ADA/WCAG, and applicable legal & regulatory frameworks across internal and external systems.
- Evaluate and adopt new technologies (e.g., AI automation, NLP) that enhance performance and automation, while developing structured execution plans for upgrades and enhancements based on validated user input to ensure alignment with BXDA's IT roadmap and business strategy.
- Oversee and optimize daily operational workflows to ensure efficiency, consistency, and compliance with organizational standards and policies. Ensure team members understand well their responsibility in daily operations and application support.
- Establish and oversee a comprehensive Quality Assurance (QA) framework that ensures all cross-product quality assurance, regression, performance, security and user acceptance testing cycles, in collaboration with the product manager and QA team, to ensure seamless integration across in-house, COTS, and automated platforms.
- Lead post-deployment evaluations, internal reviews, and readiness audits to validate that the systems meet security and accessibility standards, identify performance trends and drive continuous improvement in application reliability and user experience.
- Collaborate with BXDA/OTI cybersecurity teams to implement threat mitigation, vulnerability testing, Business Continuity/Disaster Recovery (BCP/DR) planning and patching protocols.
- Support recruitment, onboarding, and retention of high-performing developers, analysts, engineers. Conduct regular performance reviews, providing feedback and professional development plans to enhance skill growth and technical proficiency.
- Promote a culture of inclusivity, collaboration, teamwork, mutual support, accountability, and continuous learning across teams, encouraging innovation and peer knowledge sharing ensuring alignment with BXDA's mission.
- Manage vendor relationships, service-level agreements, and associated budgets by preparing and maintaining capital and expense plan requests for product builds, subscriptions, and vendor engagements to ensure technical quality and value delivery.
Preferred Qualification:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred).
- Minimum of 10 years of progressively responsible IT experience, including 5+ years in leadership of application development or architecture.
COMPUTER SYSTEMS MANAGER - 10050

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.