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Director Application Support Jobs in Georgia (NOW HIRING)

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Global-e

Technical Support Team Lead

Atlanta, GA · On-site +1

GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross ... We are looking for a Technical/Application Support Team Lead to join our Technical Support Team in ...

Global-E

Technical Support Team Lead

Atlanta, GA · On-site

GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross ... We are looking for a Technical/Application Support Team Lead to join our Technical Support Team in ...

Heritage Distribution

ERP Analyst

Atlanta, GA · On-site

Perform direct application support for ERP systems where necessary and updating and maintaining system configuration, setup, and application * Write and execute functional test plans to ensure ERP ...

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Showing results 21-40

All JobsApplication Support JobsDirector Application Support JobsDirector Application Support Jobs in Georgia

Director Application Support information

See Georgia salary details

$26.2K

$136.1K

$173.9K

How much do director application support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director application support in Georgia is $136,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,700.00 and $173,100.00 per year, depending on experience, location, and employer.

What does a director of application support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are some common challenges faced by a director of application support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What are the key skills and qualifications needed to thrive as a director of application support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.

What are the most commonly searched types of Application Support jobs in Georgia?

The most popular types of Application Support jobs in Georgia are:

What are popular job titles related to Director Application Support jobs in Georgia?

For Director Application Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Director Application Support jobs in Georgia look for?

The top searched job categories for Director Application Support jobs in Georgia are:

What cities in Georgia are hiring for Director Application Support jobs?

Cities in Georgia with the most Director Application Support job openings:

Director Application Support jobs near you
Infographic showing various Director Application Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $136,105 per year, or $65.4 per hour.

Enterprise Applications Support Specialist

Mountville

Lagrange, GA • On-site

Full-time

Posted 3 days ago

New

Job description

Enterprise Applications Support Specialist - 2nd Shift
Location: LaGrange, GA (On-Site)
Shift: 2nd Shift
Department: Enterprise Applications
Reports To: Sr. Director, Enterprise Applications
Position Summary
Mountville is seeking an Enterprise Applications Support Specialist to join our Enterprise Applications team for 2nd shift. This role is ideal for someone who enjoys helping users, troubleshooting business application issues, learning business processes, and building a career in Enterprise Applications and business systems.
The Enterprise Applications Support Specialist serves as the first point of contact for application support requests and works closely with Business Analysts, ERP Systems Analysts, developers, and business stakeholders to ensure our systems effectively support daily operations.
This position offers a clear growth path into Business Analyst or other technology-focused roles within the organization.
What You'll Do
Application Support
  • Serve as a primary contact for enterprise application support requests.
  • Investigate and troubleshoot system issues reported by business users.
  • Document incidents, enhancement requests, and recurring issues.
  • Coordinate resolution of support tickets with internal teams and external partners.
  • Follow up with users to verify successful resolutions.

User Assistance & Training
  • Provide day-to-day support to users through manufacturing, customer service, supply chain, finance, and other functional areas.
  • Create and maintain user guides, SOPs, and knowledge base articles.
  • Help coordinate user training and communication for system updates.

Testing & Quality Assurance
  • Participate in limited testing of application enhancements, bug fixes, and upgrades.
  • Execute test scripts and document testing results.
  • Assist business users during User Acceptance Testing (UAT).
  • Identify and report defects and ensure appropriate follow-up.

Process & Data Support
  • Assist with data validation, cleanup activities, and data quality reviews.
  • Support process improvement initiatives and documentation efforts.
  • Help gather information needed for system enhancements and business requests.
  • Participate in project activities and system deployments as assigned.

Team Collaboration
  • Work closely with Business Analysts, ERP Systems Analysts, and technical resources.
  • Participate in daily support reviews and issue triage meetings.
  • Maintain accurate support documentation and status updates.
  • Contribute to continuous improvement of support processes.

Preferred Qualifications
Required
  • Associate degree or comparable work experience.
  • Strong customer service and communication skills.
  • Ability to learn business processes and enterprise software systems.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications.
  • Availability to work 2nd shift.

Preferred
  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • Experience supporting ERP, CRM, or business applications.
  • Experience working in manufacturing, distribution, or supply chain environments.
  • Familiarity with Microsoft Dynamics 365, SharePoint, Teams, Power Platform, or similar business systems.
  • Experience with ticketing systems such as Jira, Azure DevOps, ServiceNow or Freshdesk.

Characteristics of Success
The ideal candidate:
  • Enjoys helping people solve problems.
  • Is naturally curious and eager to learn.
  • Can communicate effectively with both business and technical teams.
  • Takes ownership of issues through resolution.
  • Is highly organized and detail-oriented.

Why Join Mountville?
You'll have the opportunity to work directly with the team responsible for supporting and enhancing critical business applications across the company. This role provides hands-on exposure to ERP systems, business processes, application support, and digital transformation initiatives while building a foundation for long-term career growth within Enterprise Applications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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