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Direct Line Jobs (NOW HIRING)

Microsoft

Data Center Technician

Richmond, VA · On-site

Escalates issues related to compliance or operational assurance activities to direct-line management. Datacenter Work Environment * Working for extended periods under elevated levels of ambient noise ...

Dell, Inc.

Account Executive 2, Direct Sales

Topeka, KS · On-site +1

$157K - $203K/yr

They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers. What you'll achieve: As an Account Executive, you will build pipeline through ...

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All JobsDirect Line Jobs

Direct Line information

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$10

$18

$25

How much do direct line jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

What cities are hiring for Direct Line jobs? Cities with the most Direct Line job openings:
What states have the most Direct Line jobs? States with the most job openings for Direct Line jobs include:
Direct Line jobs near you
Infographic showing various Direct Line job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 13% Part Time, and 11% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.
Facility Support Services

Facility Support Services

New Age Protection, Inc.

Frederick, MD • On-site

Full-time

Posted 5 days ago

Job description

Clearance Requirement: Active TS/SCI (required)
Job Summary
New Age Protection is seeking a Full-Time Security Escort / Monitor to support a sensitive facility environment. This role is responsible for maintaining direct line-of-sight monitoring of uncleared personnel and ensuring security procedures and access control measures are followed at all times.
Essential Duties & Responsibilities
Duties include, but are not limited to:
  • Maintain direct line-of-sight monitoring of all uncleared personnel while on-site
  • Control and track daily sign-in/out sheets for contractors and visitors
  • Monitor construction/service workers and enforce security procedures
  • Verify identification (CAC, security badges, and other approved credentials)
  • Ensure signs are posted at entry points for prohibited/restricted items
  • Verify physical security barriers are in place (doors secured/locked, restricted points controlled)
  • Enforce site control measures at entry/exit points
  • Conduct vehicle inspections and random searches at designated checkpoints
  • Complete daily checks and sanitize/maintain the workspace as required

Required Qualifications
  • Active TS/SCI security clearance (required)
  • High School Diploma or GED
  • Strong communication skills (verbal and written)
  • Ability to perform prolonged sitting/standing and maintain close observation for extended periods

Why Work With New Age Protection
  • Mission-focused work supporting high-security environments
  • Professional, team-oriented culture
  • Opportunity to support long-term contract operations

EEO Statement
New Age Protection is an Affirmative Action and Equal Opportunity Employer. It is our policy to provide equal opportunities to all applicants and employees regardless of race, religion, gender, color, national origin, ethnicity, age, marital status, veteran status, disability, and/or other legally protected status.

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