ZipRecruiter

Log In

1

Direct Line Jobs (NOW HIRING)

US Government Jobs

Health System Specialist

Health Systems Specialist The Health Systems Specialist serves as the direct line supervisor for the Supervisory Medical Support Assistants, Lead Medical Support Assistants and all levels of Medical ...

ESM, Inc.

Be Seen First

Program Manager - Augusta & Skowhegan areas

Waterville, ME · On-site

$55K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager will be responsible to assist with training and maintaining quality Shift Leaders and Direct Line Personnel, and/or address any issues that may violate ESM procedures, protocols ...

Troon

Lead Line Cook

Dundalk, MD

$26/hr

  • Medical

  • Dental

  • Vision

  • PTO

Direct line cooks during peak service to maintain timing, consistency, and portion control. * Food Preparation: Execute advanced prep work, including butchery, sauce fabrication, and complex food ...

RWE AG

Director - BTA Execution

Milwaukee, WI · On-site

$178 - $240/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... without direct line authority over those functions. * Own the external‑facing relationship with the BTA counterparty on all CP‑related matters, including coordinating delivery of required ...

previous page

Showing results 41-60

All JobsDirect Line Jobs

Direct Line information

See salary details

$10

$18

$25

How much do direct line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

More about Direct Line jobs

What cities are hiring for Direct Line jobs?

Cities with the most Direct Line job openings:

What states have the most Direct Line jobs?

States with the most job openings for Direct Line jobs include:

Direct Line jobs near you
Infographic showing various Direct Line job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

Mansfield Companion - Direct Care - Active Home / Community Services

ABI Resources LLC

Mansfield, CT • On-site

$15.25 - $18.25/hr

Part-time

Re-posted 11 days ago

Job description

A.B.I. RESOURCES
Mansfield CT Openings
DESCRIPTION
  • A.B.I. RESOURCES is currently hiring home support staff.
  • STATEWIDE OPENINGS
  • Connect with us on ABI RESOURCES website CTbrainINJURY
Candidates should possess at least one-two years of experience working with individuals who have suffered strokes, concussions, anoxia, hypoxia, closed brain injury, open (penetrating) brain injury, acquired brain injuries, traumatic brain injuries within community settings.
Essential Duties:
  • Provide direct line of sight supervision to our ABI client/clients, teaching vocational and life skills.
  • Staff is expected to work towards designated program goals with their assigned client/clients and aid them with all aspects of community integration.
Job Description:
  • Responsible to supervise their assigned client/clients progress towards their documented independent life skills goals.
  • Provide direct line of sight supervision to the assigned client/clients to ensure the continued delivery of quality client focused services while promoting the independence, health and safety of each client.
Drug screen and criminal background check required
Pay Rate:
  • Dependent on experience.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. .
Help Wanted Hiring employment Andover Ansonia Ashford Avon Barkhamsted Beacon Falls Berlin Bethany Bethel Bethlehem Bloomfield Bolton Bozrah Branford Bridgeport Bridgewater Bristol Brookfield Brooklyn Burlington Canaan Canterbury Canton Chaplin Cheshire Chester Clinton Colchester Colebrook Columbia Cornwall Coventry Cromwell Danbury Darien Deep River Derby Durham East Granby East Haddam East Hampton East Hartford East Haven East Lyme East Windsor Eastford Easton Ellington Enfield Essex Fairfield Farmington Franklin Glastonbury Goshen Granby Greenwich Griswold Groton Guilford Haddam Hamden Hampton Hartford Hartland Hebron Kent Killingly Killingworth Lebanon Ledyard Lisbon Litchfield Lyme Madison Manchester Mansfield Marlborough Meriden Middlebury Middlefield Middletown Milford Monroe Montville Morris Naugatuck Newington Newtown New Britain New Canaan New Fairfield New Hartford New Haven New London New Milford Norfolk North Branford North Canaan North Haven North Stonington Norwalk Norwich Old Lyme Old Saybrook Orange Oxford Plainfield Plainville Plymouth Pomfret Portland Preston Prospect Putnam Redding Ridgefield Rocky Hill Roxbury Salem Salisbury Scotland Seymour Sharon Shelton Sherman Simsbury Somers South Windsor Southbury Southington Sprague Stafford Stamford Sterling Stonington Stratford Suffield Thomaston Thompson Tolland Torrington independent life living skills health care allied community resources options DSS support care caregivers home healthcare caregiver unlimited I L S T ILST I.L.S.T. Companions Companion Brain Injury TBI ABI Traumatic Acquired job needed posting personal certified CBT Cognitive Waiver CNA PCA RNA PT Speech OT Therapists HFSC Gaylord Hospital teachers Physical Army Air Force Navy Marine Corps and Coast Guard Trumbull Union Vernon Voluntown Wallingford Washington Waterbury Waterford Watertown West Hartford West Haven Westbrook Weston Westport Wethersfield Willington Wilton Winchester Windham Willimantic Windsor Windsor Locks Wolcott Woodbridge Woodbury Woodstock Albertus Magnus College New Haven Central Connecticut State University New Britain Charter Oak State College New Britain Connecticut College New London Eastern Connecticut State University Willimantic Fairfield University Fairfield Goodwin College East Hartford Holy Apostles College and Seminary Cromwell Lincoln College of New England Southington Mitchell College New London Post University Waterbury Quinnipiac University Hamden Sacred Heart University Fairfield Southern Connecticut State University New Haven St. Vincent's College Bridgeport Trinity
POSITION REQUIREMENTS
Required experience:
  • Experience: 1 year
Required license or certification:
  • Drivers License

Apply