ZipRecruiter

Log In

1

Direct Line Jobs (NOW HIRING)

Direct Line Solution

Quality Engineer

Hickory Hills, IL

$75K - $80K/yr

About the Role We are seeking a detail-oriented Quality Engineer to join our precision machine shop team. The ideal candidate will have a strong background in quality control and process improvement ...

Direct Line Global

Safety Manager

Fremont, CA · On-site

$110K/yr

About the Role: This role is critical for developing, implementing, and managing comprehensive accident prevention and safety programs across projects and the company. The Safety Manager will conduct ...

Microsoft

Data Center Technician

Boydton, VA · On-site

Escalates issues related to compliance or operational assurance activities to direct-line management. Datacenter Work Environment * Working for extended periods under elevated levels of ambient noise ...

next page

Showing results 1-20

All JobsDirect Line Jobs

Direct Line information

See salary details

$10

$18

$25

How much do direct line jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

What cities are hiring for Direct Line jobs? Cities with the most Direct Line job openings:
What states have the most Direct Line jobs? States with the most job openings for Direct Line jobs include:
Direct Line jobs near you
Infographic showing various Direct Line job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 13% Part Time, and 11% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.
Patient Safety Attendant - Day Shift

Patient Safety Attendant - Day Shift

Sheltering Arms Institute

Richmond, VA • On-site

$16 - $22/hr

Other

Posted 17 days ago

Job description

Patient Safety Attendant
Sheltering Arms and VCU Health have come together to create Sheltering Arms Institute, a non-profit, state-of-the-science destination inpatient rehabilitation hospital and network of outpatient centers. The Institute blends advanced technology, research, and evidence-based clinical care to create an innovative, transdisciplinary model of rehabilitative care. Ranked among the nation's best rehabilitation hospitals and the top physical rehab provider in Virginia by U.S. News & World Report, our organizational values and approach to care facilitate superior patient outcomes and the realization of Sheltering Arms Institute's vision to reinvent rehabilitation. To reach that goal, we need talented team members who will contribute to our culture and patient-centric model of care. Our culture statement acts as the blueprint for aligning our choices and actions with our mission and vision. Join us on our journey to reinvent rehabilitation for life beyond limits.
Sheltering Arms Institute is seeking a patient safety attendant to join our team. The patient safety attendant participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients. In collaboration with the patient care team, ensures the patient environment is free obstacles and minimizes the risk of falls and harm to the patient. The patient safety attendant will also monitor the patient's physical and emotional well-being, reporting any changes in status promptly while maintaining direct line of sight on the patient at all times.
Compensation
  • $16.00 - $22.00 per hour
  • Night or weekend shifts are eligible for shift differential pay. Differential rates vary by shift hours and are added to the base hourly rate.
  • This range reflects our commitment to pay equity and market-competitive compensation.
  • Final compensation depends on experience, skills, and internal equity.
Responsibilities
  • Maintains a direct line of sight on patient at all times, including while family and/or visitors are in the room.
  • Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient's normal environment.
  • Establishes a safe, risk-free patient environment by applying knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.
  • Monitors patient's physical and emotional condition. Reports any changes in status promptly while maintaining direct line of sight on the patient.
  • Intervenes as needed to prevent patient from harming self or others. Seeks immediate assistance for escalating incidents.
  • Demonstrates knowledge and respect of patient's right to privacy and protection of patient confidentiality.
Education and Qualifications
  • High School diploma or GED
  • HCP CPR
  • One year of previous experience in a healthcare setting preferred
  • Previous De-escalation Training preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Apply