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Direct Line Jobs (NOW HIRING)

Direct Line Solution

Quality Engineer

Hickory Hills, IL

$75K - $80K/yr

About the Role We are seeking a detail-oriented Quality Engineer to join our precision machine shop team. The ideal candidate will have a strong background in quality control and process improvement ...

Direct Line Global

Safety Manager

Fremont, CA · On-site

$110K/yr

About the Role: This role is critical for developing, implementing, and managing comprehensive accident prevention and safety programs across projects and the company. The Safety Manager will conduct ...

Microsoft

Sr. Data Center Technician

San Antonio, TX · On-site

Escalates issues related to compliance or operational assurance activities to direct-line management. * Provides guidance to other technicians on changes to processes and procedures. Reviews Process ...

Microsoft

Data Center Technician

Dallas, TX · On-site

Escalates issues related to compliance or operational assurance activities to direct-line management. * Completes assigned tickets efficiently and in alignment with relevant Key Performance ...

Dell, Inc.

Account Executive 2, Direct Sales

Topeka, KS · On-site +1

$157K - $203K/yr

They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers. What you'll achieve: As an Account Executive, you will build pipeline through ...

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Direct Line information

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How much do direct line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

More about Direct Line jobs

What cities are hiring for Direct Line jobs?

Cities with the most Direct Line job openings:

What states have the most Direct Line jobs?

States with the most job openings for Direct Line jobs include:

Direct Line jobs near you
Infographic showing various Direct Line job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

Facility North or Seattle Seeks a Dental Assistant for locum coverage

Provider Healthcare

Seattle, WA

$20.50 - $26.75/hr

Other

Re-posted 29 days ago

Job description

Quick Facts
- 5  day a week schedule
- Prefer a local candidate
- Patients of all ages
- Average of 16-18 patients per day
- EMR = EPIC
- Start ASAP
Would you be interested in this position? Please apply or reach out to me directly
Malen 
Provider Healthcare
Director of Recruiting
Direct Line 801-269-8800
MalenEarl@providerhealthcare.com
Provider Healthcare logo

About Provider Healthcare

Sourced by ZipRecruiter

Provider Healthcare is a prominent healthcare recruitment firm that places highly qualified and skilled healthcare professionals in excellent employment opportunities across the country. Our diligent team of recruiters and client representatives specialize in permanent placement and locum tenens opportunities in all settings of medical practice such as hospitals, outpatient clinics, home health care, and government facilities.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2013

Social media

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