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Direct Line Jobs in Albuquerque, NM (NOW HIRING)

Upper Crust Food Service

Line Cook

Albuquerque, NM · On-site

$15.25 - $19.25/hr

Line Cooks are responsible for setting up workstations and preparing ingredients for cooking ... directed by management. * Help with unloading, inspecting, and storing of raw ingredients and ...

Leidos

Lead Transmission Line Engineer

Albuquerque, NM · On-site

$92K - $166K/yr

We are seeking a Lead Transmission Line Engineer who will manage a collaborative and dynamic team ... Additionally, the candidate will direct a team of engineers that regularly perform engineering ...

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All JobsDirect Line JobsDirect Line Jobs in Albuquerque, NM

Direct Line information

See Albuquerque, NM salary details

$10

$18

$25

How much do direct line jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for direct line in Albuquerque, NM is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.81 per hour, depending on experience, location, and employer.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

What cities near Albuquerque, NM are hiring for Direct Line jobs?

Cities near Albuquerque, NM with the most Direct Line job openings:

Direct Line jobs near you
Infographic showing various Direct Line job openings in Albuquerque, NM as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,625 per year, or $18.1 per hour.

NP/PA locums need in Albuquerque, NM for GI

Sumo Staffing

Albuquerque, NM

$105K - $136K/yr

Other

Re-posted 3 hours ago

Job description

JOB NUMBER: 45271
TYPE: 1099 locums contract                        
LOCATION: Albuquerque. NM
SPECIALTY: Gastroenterology
DETAILS
Dates: 10/22-3/23
Shifts: Monday- Friday, 8am-5pm
Multiple locations in Albuquerque
No Call
Admissions required

REQUIREMENTS
Active NM license
Certifications- ABLS. ACLS, ATLS, BLS and PALS

Antonio Gaitan

SUMO Medical Staffing

Providing a better experience

801-251-0528 Direct Line

www.sumostaffing.com  

antonio.gaitan@sumostaffing.com

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