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Direct Line Jobs (NOW HIRING)

$17 - $21.50/hr

Under general supervision, performs a wide variety of duties to set up, operate and direct line personnel in assembly and packaging operations and to inspect and document in-process and finished ...

Line Lead- Lumberton, NC

Lumberton, NC · On-site

$15 - $19/hr

Under general supervision, performs a wide variety of duties to set up, operate and direct line personnel in assembly and packaging operations and to inspect and document in-process and finished ...

Lead Line Cook

Deadwood, SD · On-site

$16.50 - $21.25/hr

Mentor and direct line cooks, apprentices, and stewards; train new hires on recipes, techniques, and station protocols; ensure compliance with workplace standards. * Kitchen Operations: Oversee food ...

Line Cook

Haymarket, VA · On-site

$15.50 - $19.50/hr

About the Line Cook Position We're seeking a highly skilled and dedicated Line Cook to join our ... Cook ingredients as directed by the head chef or sous chef, plating dishes as indicated by recipes

HR Director

Denver, CO

$120K - $150K/yr

Multi-site, multi-state HR background Compensation: $120,000-$150,000 depending on experience Direct line to executive leadership and real authority to build an HR function the right way.

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Direct Line information

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$10

$18

$25

How much do direct line jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

What cities are hiring for Direct Line jobs? Cities with the most Direct Line job openings:
What states have the most Direct Line jobs? States with the most job openings for Direct Line jobs include:
Infographic showing various Direct Line job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.
Line Lead- Lumberton, NC

$17 - $21.50/hr

Other

Posted 4 days ago


Newell Brands rating

7.2

Company rating: 7.2 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

332nd of 518 rated manufacturers


Job description

Job ID: 15293 

Alternate Locations:  

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco, Coleman, Oster, Rubbermaid, Sharpie and Yankee Candle - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact-supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day. 

Position Title: Line Lead

Reports to: Production Supervisor

Department: Manufacturing

Shift: Monday-Friday 7:30AM-3:30PM

 Position Summary

Under general supervision, performs a wide variety of duties to set up, operate and direct line personnel in assembly and packaging operations and to inspect and document in-process and finished products.

Essential Duties & Responsibilities

  • Under general supervision, performs a wide variety of duties to set up, operate and direct line personnel in assembly and packaging operations and to inspect and document in-process and finished products.
  • Works from written and verbal instructions and departmental operating procedures to oversee the set-up of workstations, identification and verification of required materials, use of products, labels, packaging, and the writing and entering of production records.
  • Controls the use and disposition of products, rejections, and finished goods for a work center.
  • Monitors, documents, and verifies count, as required.
  • Directs assigned employees to follow procedures for efficient and accurate assembly and packaging operations; guides and instructs line operatives to correct or improve quality or accuracy of line stations; helps all line positions.
  • Operates assembly and packaging equipment, measuring and counting devices, computer terminal, calculator, and other departmental machinery as authorized.
  • Follows production schedules and product specifications to efficiently maintain standards of quality and quantity.
  • Assists in maintaining safe and healthy condition on company property to achieve the best working environment possible for all employees and visitors.
  • Perform duties in compliance with company policies and procedures.
  • Maintains regular and predictable attendance.
  • Performs other assignments as requested or as business needs require.

Qualifications

  • High school diploma or equivalent preferred. With over 12 months general manufacturing experience, at least 1 month with Quickie.
  • Uses judgment to plan, perform and make decisions as to the sequence of set-ups, operations and processes, including minor modifications or pre-programmed computer routines within the limits of recognized or standard methods or procedures.
  • Only reasonable care in performing own work is necessary to prevent injury to others. An accident, should it occur, would result in minor injuries such as cuts, abrasions, burns or bruises.
  • Strong attention to detail and commitment to maintaining safe work areas.
  • Responsible for more than 2 and up to 10 people.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to see, stand, talk, walk, hear, reach with hands and arms, stoop and bend. The employee must regularly lift and/or move more than 25 pounds and occasionally must lift and/or move over 50 pounds.

Specific vision abilities required by this job include close vision, depth perception, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Somewhat disagreeable working conditions. Exposed to any number of elements (heat, dust, fumes), with several elements present to the extent of being objectionable, but usually not more than one at a time.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. 


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About Newell Brands

Sourced by ZipRecruiter

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1903

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