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Direct Line Jobs (NOW HIRING)

Line leads direct line activities, leads production personnel, and ensures that quality procedures ae followed and maintained. Job Details: * Hours: Monday - Friday (6am-2pm) * Pay: $16 * Position:

$17 - $21.50/hr

Under general supervision, performs a wide variety of duties to set up, operate and direct line personnel in assembly and packaging operations and to inspect and document in-process and finished ...

Essential Duties 1. Full knowledge of Fedline Advantage/Direct Line Wires in Jack Henry Silverlake. 2. Process Outgoing Wires over Direct Line Wires, Chase or Fedline Advantage. 3. Monitor Incoming ...

Wire Clerk

Lubbock, TX · On-site

$14.25 - $18.25/hr

Essential Duties 1. Full knowledge of Fedline Advantage/Direct Line Wires in Jack Henry Silverlake. 2. Process Outgoing Wires over Direct Line Wires, Chase or Fedline Advantage. 3. Monitor Incoming ...

Lead Line Cook

Deadwood, SD

$16.50 - $21.25/hr

Mentor and direct line cooks, apprentices, and stewards; train new hires on recipes, techniques, and station protocols; ensure compliance with workplace standards. * Kitchen Operations: Oversee food ...

Line Cook

Haymarket, VA · On-site

$15.50 - $19.50/hr

About the Line Cook Position We're seeking a highly skilled and dedicated Line Cook to join our ... Cook ingredients as directed by the head chef or sous chef, plating dishes as indicated by recipes

HR Director

Denver, CO · On-site

$120 - $150/hr

Multi-site, multi-state HR background Compensation $120,000-$150,000 depending on experience Direct line to executive leadership and real authority to build an HR function the right way. #J-18808 ...

CNC Machine Operator

Hickory Hills, IL

$20 - $27/hr

  • Dental

  • Vision

  • Retirement

P osition Overview We are currently seeking a skilled CNC Machinist to join our team. In this role, you will be responsible for setting up, operating, and maintaining machine tools to produce ...

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Direct Line information

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$10

$18

$25

How much do direct line jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

More about Direct Line jobs

What cities are hiring for Direct Line jobs?

Cities with the most Direct Line job openings:

What states have the most Direct Line jobs?

States with the most job openings for Direct Line jobs include:

Infographic showing various Direct Line job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

$15.75 - $20/hr

Full-time

Posted 3 days ago

New


Job description

Position Overview 

Under the direct supervision of the Packaging Supervisor or Team Leads, Line Lead is responsible for ensuring line safety, product quality, and performance. This role oversees packaging operators assigned to the line and performs operational tasks as needed. The Line Lead is also responsible for driving process improvements and effectively directing resources to meet production goals.   


Specific Responsibilities  

Leadership & Team Coordination 

  • Lead shift line meetings to review safety, quality, production reliability, and training updates. 
  • Direct line operators to maximize efficiency and minimize non–value-added activities. 
  • Provide leadership and make sound decisions during quality or safety incidents; immediately inform supervision as needed. 
  • Train, mentor, and cross-train team members to enhance operational flexibility. 
  • Partner with supervisors, maintenance, and support staff to resolve production and downtime issues. 

Operations & Equipment 

  • Operate all packaging line equipment, including labelers, printers, cappers, bottle hoppers, and bundlers. 
  • Perform line setups, first-piece inspections, and proper line clearance before each run. 
  • Verify components, finished goods counts, and labeling accuracy. 
  • Safely and efficiently assist in all aspects of bottle packaging operations. 
  • Perform and verify rework as required. 

Maintenance & Troubleshooting 

  • Communicate mechanical issues promptly to Maintenance Technicians and Supervisors, following escalation rules. 
  • Support maintenance and production teams in coordinating downtime and resolving technical problems. 
  • Ensure equipment and tools are cleaned and maintained after each run. 

Documentation & Compliance 

  • Complete all GMP documentation (first-piece inspections, cleaning logs, equipment logs, and line clearance/changeover forms) accurately and promptly. 
  • Adhere to all GMP, FDA, and Company policies, procedures, SOPs, and Safety regulations, including gowning and documentation requirements. 
  • Identify and report any quality or safety issues to the appropriate departments. 
  • Ensure compliance with all labeling, lot number, and expiration date requirements 

Housekeeping & Safety 

  • Maintain a neat, clean, and safe working environment. 
  • Monitor PPE compliance and ensure proper housekeeping throughout the shift. 
  • Ensure the line is properly cleaned and organized for smooth shift handoffs. 
  • Report any safety concerns, accidents, or injuries immediately to supervision. 

Continuous Improvement & Other Duties 

  • Work efficiently to drive process reliability, reduce downtime, and improve productivity. 
  • Support other departments and assist