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Direct Line Jobs (NOW HIRING)

Newell Brands

$17 - $21.50/hr

Under general supervision, performs a wide variety of duties to set up, operate and direct line personnel in assembly and packaging operations and to inspect and document in-process and finished ...

MRA Recruiting Services

Line Lead

Spring Grove, IL · On-site

Supervise, counsel, train, and direct employees in work center(s). * Track job folders and assign ... We are a direct line to the company, not an agency recruiter. Powered by JazzHR 9Figf9tLZ3

Buffalo Bodega

Lead Line Cook

Deadwood, SD · On-site

$16.50 - $21.25/hr

Mentor and direct line cooks, apprentices, and stewards; train new hires on recipes, techniques, and station protocols; ensure compliance with workplace standards. * Kitchen Operations: Oversee food ...

Halal Delivery

Line Cook

Haymarket, VA · On-site

$15.50 - $19.50/hr

About the Line Cook Position We're seeking a highly skilled and dedicated Line Cook to join our ... Cook ingredients as directed by the head chef or sous chef, plating dishes as indicated by recipes

Peaks Healthcare

HR Director

Denver, CO

$120K - $150K/yr

Multi-site, multi-state HR background Compensation: $120,000-$150,000 depending on experience Direct line to executive leadership and real authority to build an HR function the right way.

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Direct Line information

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$10

$18

$25

How much do direct line jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for direct line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

What cities are hiring for Direct Line jobs? Cities with the most Direct Line job openings:
What states have the most Direct Line jobs? States with the most job openings for Direct Line jobs include:
Direct Line jobs near you
Infographic showing various Direct Line job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 13% Part Time, and 11% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.
NEW! Andover Companion - Direct Care - Active Home / Community Services

NEW! Andover Companion - Direct Care - Active Home / Community Services

ABI Resources

Andover, CT • On-site

Full-time

Posted 13 days ago

Job description

Companion - Direct Care -
A.B.I. RESOURCES is currently hiring home support staff.
Candidates should possess at least one-two years of experience working with individuals who have suffered strokes, concussions, anoxia, hypoxia, closed brain injury, open (penetrating) brain injury, acquired brain injuries, traumatic brain injuries within community settings.
Essential Duties:
  • Provide direct line of sight supervision to our ABI client/clients, teaching vocational and life skills.
  • Staff is expected to work towards designated program goals with their assigned client/clients and aid them with all aspects of community integration.
  • Responsible to supervise their assigned client/clients progress towards their documented independent life skills goals.
  • Provide direct line of sight supervision to the assigned client/clients to ensure the continued delivery of quality client focused services while promoting the independence, health and safety of each client.

Drug screen and background check required
Pay Rate:
  • Dependent on experience.

Required experience:
  • Experience: 2 year

Required license or certification:
  • Drivers License

EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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