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Direct Line Jobs in Minnesota (NOW HIRING)

Cara Irish Pubs

Line Cook

Minneapolis, MN

$17 - $20/hr

May occasionally oversee and train selected staff that works in the kitchen as directed by management. Food: * Assist with line set up line during meal periods including stocking and rotating (FIFO ...

Margaritaville Restaurants

Line Cook

Minneapolis, MN · On-site

$17 - $20/hr

Stocks all stations as directed and cleans/closes all stations as directed. * Assists management in training new Staff Members within their department when applicable. * Cross-trains on all line ...

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Direct Line information

See Minnesota salary details

$10

$18

$25

How much do direct line jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for direct line in Minnesota is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Direct Line jobs near you
Infographic showing various Direct Line job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,016 per year, or $18.3 per hour.

NP needed in the Twin Cities!-Gender Care Clinic

Sumo Staffing

Minneapolis, MN

$107K - $146K/yr

Full-time

Posted 11 days ago

Job description

Specialties Accepted: Family Practice, Internal Medicine, Adult, Med/Ped, Preventative Medicine

Shifts/Schedule: Monday- Friday 8am-5pm

Pay: Great Hourly Rate!

Patient per day : 22

Patient Ages: All ages

EHR: Centricity

Requirements

License: MN

Life Certs: BLS

If you are interested in this great position, please call, text or email!

 

Sincerely,

Brian Tebben

Sumo Medical Staffing

Direct Line: 801-251-0520

brian.tebben@sumostaffing.com

www.sumostaffing.com

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